Top 3 Night auditor Jobs in Chatham, Ma

Night Auditor
Chatham Wayside inn —Chatham, MA
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
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Night Auditor
Outset Collection by Hilton —South Wellfleet, MA
- Overnight shift
- Sanitation
- Hotel
- High school diploma or GED
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Night Auditor/Manager/Accountant
Outset Collection by Hilton —South Wellfleet, MA
- $20 - $25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
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Night Auditor
Chatham Wayside inn —Chatham, MA
Handle phone calls, take messages, and provide information to guests as needed. Proven experience in hotel front office operations or guest services.
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Night Auditor
Outset Collection by Hilton —South Wellfleet, MA
Reconciles all guest charges and credit card charges and payments, transfers charges and deposits to master accounts, verifies all account postings and balances…
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Front Desk Agent/Overnight Auditor
Sleep Inn/Mainstay of Logan —Logan, OH
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and assisting guests or staff as needed.
$14 - $16 an hour
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Night Auditor
Courtyard - Columbus Airport —Columbus, OH
Provide exceptional guest service by greeting and welcoming guests, handling guest complaints promptly, and ensuring a positive guest experience.
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Night Auditor

Chatham Wayside inn -
Chatham, MA

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Job Details

Part-time

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Physical security
Customer records maintenance
Financial close processing
Hotel and accommodations payment processing
Preparation of internal financial performance reports
Data compliance
Data privacy compliance management
Account maintenance
Financial transaction processing
Phone communication
Night audit
Greeting customers
Filing
Answering guest questions
Mid-level
High school diploma or GED
Hotel room assignment management
Accounting data entry
Fire emergency response
Financial records management
Daily transaction recording
Data entry
Hotel emergency procedures
Organizational skills
Property management systems (PMS)
Closing the books
Productivity software
1 year
Hotel and accommodations guest complaints handling
Hotel daily report preparation

Full Job Description

Job Overview

The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently.

What You'll be Doing:

Guest Services:

Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere.
Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction.

Front Desk Operations:

Process check-ins and check-outs for guests arriving and departing during the night hours.
Manage reservations and room assignments, ensuring accurate information and availability.
Handle phone calls, take messages, and provide information to guests as needed.
Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information.
Ensure compliance with data protection and privacy regulations when handling guest information.
Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations.

Nightly Reports and Reconciliation:
- Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance.
- Verify and reconcile guest accounts, ensuring accuracy in charges and payments.
- Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams.

Accounting and Bookkeeping:

Post charges, payments, and adjustments to guest accounts accurately.
Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system.

Security and Safety:

Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property.
Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions.

Skills and Abilities

High School Education, or an equivalent of previous experience.
Proven experience in hotel front office operations or guest services.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems.
Experience with Microsoft Office applications.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with Company Match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Experience

Required

1 year(s): Guest services experience required

Behaviors

Preferred

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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