Top 65 Erp support Jobs in Chattanooga, Tn

Customer Service Rep
M&M Industries, Inc. —Chattanooga, TN
- Full-time
- 5 years
- ERP systems
- Administrative experience
Quick Apply
Supply Chain Technician-M-F-3p-11p w/ rotating weekends-Full-Time
Erlanger Health System —Chattanooga, TN
- Full-time
- Hospital
- High school diploma or GED
- Warehouse
Customer Service - Custom
SOUTHERN CHAMPION TRAY LLC —Chattanooga, TN
- Full-time
- Microsoft Outlook
- Word processing
- English
Quick Apply
8d
Parts & Warehouse Specialist
FESCO —Chattanooga, TN
- Full-time
- Background check
- 18 years or older
- ERP systems
- Paid training
- Health insurance
Quick Apply
Service Clerk
Stowers Machinery Corporation —Chattanooga, TN
- Overtime
- Dealership
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Inside Sales Representative
Micronics Engineered Filtration Group Inc —Chattanooga, TN
- $50,000 - $55,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Accountant I
Confidential —Chattanooga, TN
- $42,000 - $50,000 a year
- Full-time
- Background check
- Office
- GAAP
- Health savings account
- Disability insurance
Quick Apply
14d
IT Systems Coordinator
Metalworking Solutions, Inc. —Chattanooga, TN
- $58,550.42 - $70,512.34 a year
- Full-time
- ERP systems
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
3d
Planner
Columbus McKinnon Corporation —Chattanooga, TN
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
Procurement Assistant
Praters Inc —Rossville, GA
- $21 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT - Workday Systems Functional Analyst - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
Forklift Operator
M&M Industries, Inc. —Chattanooga, TN
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
Quick Apply
Warehouse Mgmt. System (WMS) Manager
DHL —Chattanooga, TN
- $85,000 - $150,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Workday Systems Functional Analyst (HCM/Payroll) - Full Time - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
Financial Analyst I
Kenco —Chattanooga, TN
- Full-time
- Writing skills
- Finance
- Analysis skills
- Paid parental leave
- Health savings account
Pricing Operations Specialist - Parts
Astec Industries —Chattanooga, TN
- Oracle
- Mid-level
- Office
Quick Apply
Material Planning Manager
Opella Healthcare Group —Chattanooga, TN
- $98,250.00 - $141,916.66 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- Business Administration
Parts Product Support Specialist | Forklift & Material Handling Equipment
WMH —Chattanooga, TN
- Full-time
- Dealership
- ERP systems
- Research
- Profit sharing
- Paid holidays
Quick Apply
Parts Specialist
WMH —Chattanooga, TN
- Full-time
- ERP systems
- Research
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply

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erp support jobs near chattanooga, tn

Customer Service Rep

M&M Industries, Inc. -
Chattanooga, TN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Customer returns handling
Administrative experience
High school diploma or GED

Full Job Description

At M&M Industries, we take pride in producing high-quality plastic packaging solutions that make a difference in everyday life. The Customer Service Representative II provides advanced customer support to ensure satisfaction throughout the order lifecycle. This position serves as the primary point of contact for assigned customers—managing communications, processing orders, resolving issues, and collaborating across departments to deliver a seamless customer experience.
The Customer Service Representative II is responsible for accurately entering and maintaining customer orders, proactively communicating about production and shipping updates, and resolving inquiries related to pricing, billing, or quality. This role also supports improvement initiatives and helps maintain positive customer relationships through professionalism, responsiveness, and attention to detail.

Key Responsibilities:

Accurately read and enter customer purchase orders into the system for production.
Maintain a full understanding of customer pricing structures, products, and order history.
Update customer orders upon request, including changes to quantities, dates, or product details.
Partner with Production Planning to assist with customer requests related to ship dates, cancellations, or order adjustments.
Collaborate with the Art Team to support SKU and decoration changes.
Respond promptly and professionally to customer calls, emails, and website chats.
Attend daily production and logistics meetings to stay informed on orders and provide customer updates.
Process customer claims and returns; coordinate with the Quality Team to resolve issues.
Maintain and manage Freshdesk tickets—our primary application for tracking customer communications and service activities.
Produce customer-specific reports upon request.
Investigate and resolve invoice and freight discrepancies in collaboration with Accounting.
Accurately invoice all completed customer orders daily.
Provide Reception coverage as needed (including lunch coverage each week).
Support team initiatives and take on additional responsibilities as assigned by the Customer Service Manager or Director.

Competencies (Knowledge/Skills/Abilities):

Proficient in Microsoft Office Suite, including Excel and PowerPoint.
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines under pressure.
Highly organized with strong follow-through.
Consistently professional and positive service attitude.
Demonstrated ability to work collaboratively across departments.
Capable of working independently with minimal supervision.
Advanced Excel skills with the ability to generate customer reports.

Education:

High School Diploma or equivalent (required)

Experience:

Minimum 5 years of administrative and customer service experience required.
Experience in a manufacturing or distribution environment preferred.
Proficiency in ERP systems and customer ticketing platforms (Freshdesk experience a plus).

Quick Apply

Refine Your Search

erp support jobs in chattanooga, tn

Customer Service Rep

Supply Chain Technician-M-F-3p-11p w/ rotating weekends-Full-Time

Customer Service - Custom

Parts & Warehouse Specialist

Service Clerk

Inside Sales Representative

Accountant I

IT Systems Coordinator

Planner

Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote

Procurement Assistant

IT - Workday Systems Functional Analyst - Remote

Forklift Operator

Warehouse Mgmt. System (WMS) Manager

Workday Systems Functional Analyst (HCM/Payroll) - Full Time - Remote

Financial Analyst I

Pricing Operations Specialist - Parts

Material Planning Manager

Parts Product Support Specialist | Forklift & Material Handling Equipment

Parts Specialist

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