Top 3400 Customer success Jobs in Chester, Va

Enterprise Customer Success Manager
MariaDB plc —Richmond, VA
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
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Customer Success Manager
3E —Richmond, VA
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
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Customer Success Account Manager - Signature - Richmond, VA
UPS —Richmond, VA
- $61,620 - $107,880 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
Customer Success Manager
Nortek Air Solutions, LLC —Richmond, VA
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
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Business Line Manager – Temporary Electric
DPR Construction —Richmond, VA
- Full-time
- Office
- Ability to lift 50 pounds
- Supervising experience
Electronic Security Technician
Acme Technical Group —Richmond, VA
- $20 - $35 an hour
- Full-time
- Software troubleshooting
- Customer service
- System design
- Health insurance
- Dental insurance
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Deck Installation Subcontractor Crew (VA Contractor's License Required)
Smallwood Renovations —Richmond, VA
- Full-time
- Background check
- Construction site
- Customer service
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In-Home Sales Consultant
Brightside Windows —Richmond, VA
- $95,000 - $200,000 a year
- Full-time
- Mid-level
- In-person
- Reliable transportation
- Paid training
- Professional development assistance
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8d
Sales Closer
Home Genius Exteriors —Glen Allen, VA
- $90,000 - $300,000 a year
- Full-time
- Organizational skills
- Reliable transportation
- Communication skills
- Dental insurance
- Vision insurance
Quick Apply
4d
EXPRESS LUBE TECHNICIAN: 2ND SHIFT
Carter Machinery Company, Inc. —Mechanicsville, VA
- $30.45 - $38.28 an hour
- Customer service
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Branch Sales Associate
Carrier Enterprise —Midlothian, VA
- Part-time
- Marketing
- Computer literacy
- Residential
- Health savings account
- Paid holidays
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Account Executive
Babylon Micro-Farms, Inc. —Richmond, VA
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
EXPRESS LUBE TECHNICIAN: WEEKEND SHIFT
Carter Machinery Company, Inc. —Mechanicsville, VA
- $30.45 - $38.28 an hour
- Customer service
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
HVAC Commercial Maintenance Technician $2500 SIGN ON BONUS
Howell's Heating & Air —Richmond, VA
- $25 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Heavy Equipment Shop Service Technician- Glen Allen,VA
Terex Corporation —Glen Allen, VA
- $32 - $40 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Health insurance
Operations Support Day Driver
TranSouth Logistics —Richmond, VA
- $60,000 - $62,500 a year
- Full-time
- Background check
- Clean driving record
- Local
- Health savings account
- Paid holidays
Quick Apply
8d
Sales Closer
Home Genius Exteriors —Short Pump, VA
- $90,000 - $300,000 a year
- Full-time
- Organizational skills
- Reliable transportation
- Communication skills
- Dental insurance
- Vision insurance
Quick Apply
Licensed Residential Service Electrician
Michael & Son Services Inc. —Richmond, VA
- Up to $175,000 a year
- Urgently hiring
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Fuel card
Quick Apply
2d
Board Certified Behavior Analyst (BCBA) - EIBI, In-Clinic - Chesterfield
Dominion Care —Chesterfield, VA
- $75,500 - $92,000 a year
- Full-time
- Mid-level
- Master's degree
- Clinic
- Mileage reimbursement
- Health insurance
Quick Apply
Service Technician III
Confidential —Richmond, VA
- $23.80 - $31.55 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
Quick Apply

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Enterprise Customer Success Manager

MariaDB plc -
Richmond, VA

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Parental leave

Qualifications

Customer communication

Full Job Description

Enterprise Customer Success Manager

MariaDB is making a big impact on the world. Whether you're checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

Summary

The Enterprise Customer Success Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our MariaDB database solutions. This role will strengthen and manage the partnership between customers and the company, interacting regularly to build relationships, drive adoption, and provide awareness to all available resources. Through collaboration, they will educate customers to achieve their business goals and maximize value from their investment with our MariaDB solutions. The Enterprise CSM is the primary point of contact for escalations and is responsible for working in collaboration with a team of Sales Engineers, Account Executives, and other cross-functional teams, focused on helping our customers achieve their business goals.

Key Strategic & Retention Responsibilities

Support and engage with customers throughout all stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy.
Guide new customers through onboarding for MariaDB deployments, consulting on MariaDB best practices to ensure customers receive value.
Formulate an ongoing meeting cadence with the assigned portfolio.
Become a trusted advisor and advocate for customers within the company.
Understand customers' data management strategies and effectively articulate additional improvements and/or new strategies leveraging MariaDB capabilities.
Identify proactive opportunities to work with and provide value to customers.
Proactively address customer experience issues early, collaborating with Technical Support to understand their customer's issue, and assisting as an escalation point of contact.
Work with Sales Engineers and Professional Services to determine appropriate services for MariaDB upgrades, migrations, deployments, and/or maintenance.
Conduct regular business reviews within accounts, showcasing value and learning about business goals and priorities.
Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc).
Responsible for measuring, managing, and improving customer health, engagement, and value realization.
Coordinate with Account Executives to ensure the upgrade, migration, and/or growth of the customer portfolio.
Articulate growth plans, expectations, and successes; documented and tracked within success plans.
Effectively communicate customer needs to other parts of the business and act as a customer champion within the company.
Work collaboratively and influence other departments to promote customer satisfaction and success.
Manage and maintain customer portfolio in achieving the company's Net Retention goals.

Qualifications

Always represent the company in a knowledgeable and professional manner.
Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills.
Experience supporting customers in the public sector.
Excellent time management and organization skills.
Ability to develop and maintain C-Level relationships.
Ability to deliver custom ROI analysis for your customer portfolio.
Comprehensive understanding of customer success principles.
Strong understanding of MariaDB features, architecture, and common use cases in enterprise solutions.
Can speak to new features and quickly speak to new releases of MariaDB.
High attention to detail.
Proficient in identifying and understanding complex business needs as it relates to MariaDB.

Location & Job Info

Full-Time - Remote - US

Why Join Us

Compensation

The annual anticipated U.S. base salary range for this full-time position is $70,000-75,000, plus $30,000-$32,000 bonus. Actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Salaries for candidates outside the U.S. will vary based on local compensation structures.

In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB's total rewards package. We provide a competitive benefits package additional benefits includes health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, 401(k), and parental leave, a massive degree of flexibility and freedom, just to name a few!

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

Quick Apply

Refine Your Search

customer success jobs in chester, va

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Account Manager - Signature - Richmond, VA

Customer Success Manager

Business Line Manager – Temporary Electric

Electronic Security Technician

Deck Installation Subcontractor Crew (VA Contractor's License Required)

In-Home Sales Consultant

Sales Closer

EXPRESS LUBE TECHNICIAN: 2ND SHIFT

Branch Sales Associate

Account Executive

EXPRESS LUBE TECHNICIAN: WEEKEND SHIFT

HVAC Commercial Maintenance Technician $2500 SIGN ON BONUS

Heavy Equipment Shop Service Technician- Glen Allen,VA

Operations Support Day Driver

Sales Closer

Licensed Residential Service Electrician

Board Certified Behavior Analyst (BCBA) - EIBI, In-Clinic - Chesterfield

Service Technician III

I want to receive the latest job alert for customer success in chester, va

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