The Mortgage Servicing Property Preservation Specialist is responsible for managing and overseeing the maintenance, inspection, and preservation of properties within a mortgage servicing portfolio—primarily defaulted, delinquent, or foreclosed assets. This role ensures properties are secured, maintained to investor and regulatory standards, and protected against deterioration or loss in value.
Coordinate and monitor property preservation activities including inspections, securing, winterization, repairs, and maintenance
Review vendor reports, photos, and invoices for accuracy, quality, and compliance with guidelines
Ensure adherence to investor, insurer, and regulatory requirements (e.g., FHA, VA, Fannie Mae, Freddie Mac)
Manage timelines and service level agreements (SLAs) to prevent curtailments or penalties
Communicate with field service vendors to issue work orders, resolve deficiencies, and ensure timely completion of tasks
Audit property condition reports and preservation actions to ensure cost-effectiveness and necessity
Track and approve expenses within allowable limits and escalate exceptions as needed
Maintain accurate records and documentation in servicing systems
Identify risks related to property condition, code violations, or hazards and initiate corrective actions
Collaborate with internal departments such as foreclosure, REO, claims, and compliance teams
This is a full-time, office-based position in a modern, cozy environment in our Troy, MI office.
Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.
High school diploma or equivalent required; associate or bachelor’s degree preferred
2+ years of experience in mortgage servicing, property preservation, default servicing, or a related field
Knowledge of investor guidelines (FHA, VA, GSEs) and property preservation standards
Strong attention to detail and ability to analyze reports and photographic evidence
Experience working with vendor management systems and servicing platforms
Proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent organizational and time management skills
Strong written and verbal communication abilities
Preferred Skills:
Experience with inspection and preservation tools such as VendorScape, MCS, Safeguard, or similar platforms
Understanding of foreclosure timelines and processes
Ability to manage multiple priorities in a fast-paced environment
Problem-solving mindset with a focus on cost control and compliance
Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.
Growth Path: Defined paid training and clear pathways for career development.
Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).
Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.
Our Recruitment team will reach out to you shortly!
Connect with us: Explore our social media to get a sense of our corporate culture.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
