The Reserve a Grand Venue & Barrelhouse The Venue | Northwest Indiana
Create the Experience. Win the Booking. Build the Relationship.
The Reserve a Grand Venue and Barrelhouse The Venue are seeking an energetic, polished, and highly organized Venue Sales Manager to lead the sales journey for two of Northwest Indiana’s distinctive event venues.
This is a relationship-driven sales role for someone who loves hospitality, enjoys creating memorable experiences, and knows how to turn an inquiry into a booked event.
The Venue Sales Manager will be the primary point of contact from the first inquiry through the signed contract, guiding prospective clients through the venue experience, selling the vision, and ensuring a seamless transition to the Venue Coordinator for event planning and execution.
WHAT YOU'LL DO
Lead the Sales Process
- Respond promptly and professionally to wedding, social, corporate, and private event inquiries.
- Build relationships with prospective clients and understand their vision, needs, budget, and expectations.
- Conduct engaging, personalized venue tours.
- Develop proposals, communicate pricing and packages, and confidently overcome objections.
- Follow up consistently to move prospects toward booking.
- Manage the sales pipeline from inquiry through signed contract and deposit.
- Maintain accurate records of leads, tours, bookings, and follow-up activity.
- Meet established sales, conversion, and revenue goals.
Own the Client Experience
- Serve as the client's trusted resource throughout the sales process.
- Help clients understand venue policies, packages, capacities, timelines, and options.
- Create excitement around their event and demonstrate how each venue can bring their vision to life.
- Identify opportunities to upsell enhancements, bar packages, and additional services.
- Maintain exceptional communication so clients feel informed and confident in their decision.
- Provide a thorough handoff to the Venue Events Coordinator once the event is booked.
Drive Marketing & Partnerships
- Help develop and execute strategies to generate leads and increase bookings.
- Maintain venue listings across relevant wedding, event, and hospitality platforms.
- Collaborate with the marketing team on social media, digital advertising, photography, promotions, and content.
- Develop relationships with wedding professionals, corporate organizations, hotels, restaurants, community groups, and other referral sources.
- Participate in open houses, bridal events, networking opportunities, showcases, and community events.
- Stay current on industry trends and identify opportunities to position the venues competitively.
Manage Scheduling & Internal Communication
- Maintain accurate event calendars and availability.
- Coordinate tentative holds, tours, bookings, and venue availability.
- Ensure contracts, deposits, and required documentation are completed accurately and on time.
- Communicate event details and client expectations to the appropriate internal teams.
Create a Seamless Handoff
Once an event is booked, the Venue Events Coordinator takes ownership of planning and execution through the event date. The Sales Manager will ensure the transition includes all relevant information, including:
- Client expectations and vision
- Event type and guest count
- Contract and package selections
- Special requests and preferences
- Budget considerations
- Vendor information
- Outstanding questions or commitments
- Potential concerns or service opportunities
The client should never feel like they are being passed from one person to another. The handoff should feel like a seamless continuation of exceptional service.
THE IDEAL CANDIDATE
We are looking for someone who is naturally warm, confident, persuasive, organized, and entrepreneurial.
You may be a great fit if you:
- Love people and genuinely enjoy building relationships.
- Have a strong sales instinct and are comfortable asking for the booking.
- Are confident conducting professional presentations and venue tours.
- Have excellent verbal and written communication skills.
- Know how to listen and uncover what a client really wants.
- Can confidently discuss pricing and value without being overly aggressive.
- Are highly organized and able to manage multiple leads and conversations at once.
- Understand that consistent follow-up is essential to successful sales.
- Have strong attention to detail and time-management skills.
- Are comfortable using CRM, scheduling, email, social media, and other technology platforms.
- Are creative and able to sell an experience and not simply a room.
- Have a professional presence and understand how to represent a premium venue.
- Are self-motivated and comfortable working independently.
- Enjoy networking and developing community and industry relationships.
- Can work evenings and weekends for tours, showcases, and events.
- Remain calm, positive, and solutions-oriented when things don't go according to plan.
EXPERIENCE THAT WILL SET YOU APART
Preferred candidates may have experience in:
- Venue or hospitality sales
- 2-5 years Wedding or event planning
- Hotel or resort sales
- Luxury hospitality
- CRM and customer relationship management
- Marketing and social media
- Event production or coordination
A college degree in Hospitality, Marketing, Business, Communications, or a related field is preferred but not required.
SUCCESS IN THIS ROLE LOOKS LIKE
More qualified leads. More tours. More bookings. Higher conversion rates. Stronger client relationships. A seamless transition from sales to event coordination. And ultimately, exceptional events and happy clients.
WHY JOIN OUR TEAM?
The Reserve a Grand Venue is a beautifully restored historic banking hall in Hammond, Indiana, featuring dramatic architecture, soaring ceilings, three-story windows, marble floors, and an elegant atmosphere designed for unforgettable celebrations.
Barrelhouse The Venue brings historic character and an industrial-meets-elegant atmosphere to Michigan City, creating a distinctive setting for weddings, celebrations, corporate gatherings, and special events.
You will have the opportunity to represent two exceptional properties while helping grow the business, shape the client experience, and build the venues' reputation throughout Northwest Indiana and beyond.
ABOUT THE WANDERLUXE COLLECTION
The Reserve a Grand Venue and Barrelhouse The Venue are part of The Wanderluxe Collection, a Northwest Indiana-based hospitality company focused on creating exceptional guest experiences across vacation rentals, event venues, and hospitality properties. Through our growing collection of distinctive properties and experiences, we bring together the best of hospitality, service, and local expertise. Being part of The Wanderluxe Collection means working with a team that values professionalism, creativity, attention to detail, and a genuine commitment to making every guest and client experience exceptional.
This is more than selling a venue. You're selling the beginning of someone's most important celebrations.
POSITION DETAILS
Position: Venue Sales Manager
Venues: The Reserve a Grand Venue & Barrelhouse The Venue
Location: Northwest Indiana
Reports To: VP of Hospitality
Schedule: Full-time; Tuesday–Saturday, with flexibility for evenings and weekends as needed
Compensation: Competitive base salary plus performance-based incentives/commission
If you are a driven sales professional who loves hospitality, thrives on relationships, and wants to help grow two distinctive event venues, we would love to meet you.
Apply today and help us create experiences people will remember for a lifetime.
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Can you reliably commute between venues in Michigan City & Hammond with your own vehicle?
Ability to Commute:
- Michigan City, IN 46360 (Preferred)
Work Location: In person
