Top 2 Service desk technician – intermediate Jobs in Chestertown Md

Service Desk Technician – Intermediate
Black Bear Technology LLC —Aberdeen, MD
- $58,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Level 4 Installer
CBM of America —United States
- $28 - $36 an hour
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Technician – Intermediate
Black Bear Technology LLC —Aberdeen, MD
Experience: Minimum of 3 to 5 years in IT support or related help desk environments. Deliver Tier 1 & 2 technical support to end users for PCs, servers,…
$58,000 - $68,000 a year
Quick Apply
IT Helpdesk Specialist
SURVICE Engineering Company —Belcamp, MD
Our employees have backgrounds in engineering, physics, mathematics, chemistry, computer science, acquisition, technical writing, training, and other technical…
$20 - $25 an hour
Quick Apply
13d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk Tier 2 Technician
Rocking Horse Community Health Center —Springfield, OH
A current driver’s license and an acceptable driving record. High school diploma or (GED) is required, and at least Two (2) years of experience or an…
Level 4 Installer
CBM of America —United States
The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time walking between offices and other work…
$28 - $36 an hour
Quick Apply

I want to receive the latest job alert for service desk technician – intermediate in chestertown md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk technician – intermediate jobs near chestertown md

Entry Level Installer jobs in West Palm Beach, FL

Entry Level Technical Support jobs in Austin, TX

Entry Level Electrician jobs in Ohio

Entry Level Medical jobs in Salt Lake City, UT

Entry Level Accounting jobs in Florida

Entry Level Installer jobs in St. Louis, MO

Entry Level Installer jobs in North Carolina

Entry Level Installer jobs in Ontario, CA

Service Desk Technician jobs in Cleveland, OH

Service Desk Technician jobs in Lancaster, PA

Service Desk Technician jobs in Reston, VA

Service Desk Technician jobs in Augusta, GA

Ekg Technician jobs in Homestead, FL

Help Desk Technician jobs in North Carolina

Help Desk jobs in Lubbock, TX

Customer Service Weekend Remote jobs in Chicago, IL

Service Desk Technician – Intermediate

Black Bear Technology LLC
Aberdeen, MD

Quick Apply

Job Details

Full-time | Contract
$58,000 - $68,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

ITIL Foundation
Secret Clearance
High school diploma or GED
DoD 8570
CompTIA Security+

Full Job Description

Position Overview:

The Service Desk Technician – Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role is critical to maintaining operational effectiveness across all supported environments, resolving hardware, software, and peripheral issues efficiently while escalating complex cases as needed.

Currently hold a Secret Clearance.

Key Responsibilities:

Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals.
Troubleshoot issues that cannot be resolved by Tier 1 help desk staff.
Simulate and recreate user issues to determine root cause and resolve operating difficulties.
Collaborate with network services, systems engineering, and applications development teams to identify and correct problems.
Recommend modifications to systems to reduce user issues and enhance overall performance.
Maintain up-to-date knowledge and technical skill in supported technologies.
Escalate more complex technical issues to senior-level technicians.
Work under the direction of the local Service Desk Lead as part of an integrated service desk and end-user support team.

Required Qualifications:

Experience: Minimum of 3 to 5 years in IT support or related help desk environments
Education: High School Diploma or equivalent
Certifications (Required):
CompTIA Security+ CE
ITIL v4 Foundation
Relevant Operating System Certifications
Must meet DoD 8570/8140 compliance requirements

Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.

Job Types: Full-time, Contract

Pay: $58,000.00 - $68,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Security clearance:

Secret (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk technician – intermediate jobs in chestertown md

Service Desk Technician – Intermediate

Level 4 Installer

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for service desk technician – intermediate in chestertown md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected