Top 50 Service manager Jobs in Cheyenne, Wy

Customer Service Manager - Cheyenne, WY
307 RACING MANAGEMENT, LLC —Cheyenne, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Agency Service Program Manager 2026-01348
State of Wyoming —Cheyenne, WY
- $8,479.47 - $9,422.40 a month
- Full-time
- Office
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Service Department Manager
MHC —Cheyenne, WY
- Full-time
- Management
- Dealership
- CDL
- Profit sharing
- Disability insurance
Quick Apply
11d
Audit Service Delivery Lead
SQA Services —Cheyenne, WY
- $55,000 - $70,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
11d
Service Operations Manager
Plumbing Systems Inc (PSI) —Cheyenne, WY
- From $50 an hour
- On call
- Sales
- Driver's License
- Plumbing
- Paid parental leave
- Paid holidays
Quick Apply
7d
Consumer Health Services Assistant Manager 2026-01641
State of Wyoming —Cheyenne, WY
- $7,184.67 - $7,983.73 a month
- Full-time
- Google Workspace
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Service Project Manager - Mining and Materials
ABB Inc. —Cheyenne, WY
- $79,800 - $127,680 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
12d
Service Manager
Buffalo Wild Wings —Cheyenne, WY
- $22 - $24 an hour
- Part-time
- Bar
- Casual dining restaurant
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3h
Adult Services Assistant Manager
Laramie County Library System —Cheyenne, WY
- $52,962 - $66,202 a year
- Weekends as needed
- Office
- Master's degree
- Driver's License
- Paid holidays
- Health insurance
Restaurant Service Manager
Perkins Restaurant & Bakery - CyHawk Hospitality Inc. —Cheyenne, WY
- $55,000 - $59,000 a year
- Full-time
- Sales
- Mid-level
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
Guest Services Leader
Pilot Company —Cheyenne, WY
- Weekends as needed
- Background check
- Military encouraged
- Computer skills
- Health insurance
- Dental insurance
Account Manager - Tri-anim Health Services - Denver, CO
Sarnova —Cheyenne, WY
- Full-time
- Remote
- Acute care
- Hospital
- Mid-level
- 401(k)
Quick Apply
Food Services Leader
Pilot Company —Cheyenne, WY
- Weekends as needed
- Background check
- Restaurant management
- Mid-level
- Health insurance
- Dental insurance
Sales and Service Manager part time
Michaels Stores —Cheyenne, WY
- Part-time
- Mid-level
- 3 years
- Retail management
- Store discount
- Commuter assistance
7d
Family Services Supervisor
MHP —Cheyenne, WY
- Remote
- Customer service
- Mid-level
- Office
- Disability insurance
- Dental insurance
Subway - Food Service Manager
Loaf N Jug —Cheyenne, WY
- $16.50 - $18.50 an hour
- Weekends as needed
- ServSafe
- Ability to walk for extended periods
- Merchandising
- Tuition reimbursement
- Employee assistance program
Quick Apply
Traveling Lead Wind Service Technician
GEV Wind Power —Cheyenne, WY
- Full-time
- English
- Administrative experience
- Driver's License
Quick Apply
Billing Services Manager (Onsite, Patient Call Center)
Cheyenne Regional Medical Center —Cheyenne, WY
- Full-time
- Finance
- High school diploma or GED
- Analysis skills
- Wellness program
- 403(b) matching
Shift Manager
Wendy's —Cheyenne, WY
- 18 years or older
- ServSafe
- Mid-level
Quick Apply
Lead HVAC Service Technician (based in Gypsum, CO)
Plumbing Systems Inc (PSI) —Cheyenne, WY
- $35 - $45 an hour
- Monday to Friday
- Mid-level
- Residential
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Quick Apply
7d

I want to receive the latest job alert for service manager in cheyenne, wy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service manager jobs near cheyenne, wy

Customer Service Manager - Cheyenne, WY

307 RACING MANAGEMENT, LLC
Cheyenne, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

service manager jobs in cheyenne, wy

Customer Service Manager - Cheyenne, WY

Agency Service Program Manager 2026-01348

Service Department Manager

Audit Service Delivery Lead

Service Operations Manager

Consumer Health Services Assistant Manager 2026-01641

Service Project Manager - Mining and Materials

Service Manager

Adult Services Assistant Manager

Restaurant Service Manager

Guest Services Leader

Account Manager - Tri-anim Health Services - Denver, CO

Food Services Leader

Sales and Service Manager part time

Family Services Supervisor

Subway - Food Service Manager

Traveling Lead Wind Service Technician

Billing Services Manager (Onsite, Patient Call Center)

Shift Manager

Lead HVAC Service Technician (based in Gypsum, CO)

I want to receive the latest job alert for service manager in cheyenne, wy

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected