Top 43 Assistant front office manager Jobs in Chicago, Il

Assistant Front Office Manager - OEM
Autograph Hotel Chicago —Chicago, IL
- $24.94 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
3d
Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Assistant Front Office Manager
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
2d
Office Manager and Program Assistant
The University of Chicago —Chicago, IL
- $61,000 - $77,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Writing skills
- Health insurance
- Paid time off
Assistant Front Office Manager
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $60,000 - $63,000 a year
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Executive Assistant
PINNACLE ACTUARIAL RESOURCES INC —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Research
- Profit sharing
- Disability insurance
Assistant Property Manager- South Loop Apartments
Mercy Housing Management Group —Chicago, IL
- $26 - $28 an hour
- Administrative experience
- High school diploma or GED
- Apartments
- 403(b) matching
- Paid parental leave
Quick Apply
Assistant Operations Manager
Hiltons at McCormick Place —Chicago, IL
- $70,000 a year
- Full-time
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- 401(k)
Quick Apply
14d
Office Manager - Chicago
Pattern Energy Group LP —Chicago, IL
- $80,000 - $108,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
7d
Administrative Assistant / Front Office
Nordwood paper / Gravis —Chicago, IL
- $20 - $23 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Spa Assistant Manager
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $62,000 - $67,000 a year
- English
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Executive Assistant & Office Manager
Beghou Consulting —Evanston, IL
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Inventory management
- 5 years
- Research
- Paid parental leave
- AD&D insurance
Administrative Assistant
ZS —Chicago, IL
- Online Application
- Microsoft Outlook
- English
- Mid-level
- Work from home
- Opportunities for advancement
Customer Service & Scheduling Coordinator - Restoration Office Support
Rainbow Restoration —Alsip, IL
- $23 - $28 an hour
- Weekends as needed
- Hybrid work
- Background check
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply
Assistant Property Manager - Affordable
EVERGREEN REAL ESTATE SERVICES LLC —Chicago, IL
- $25.57 - $26.57 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Receptionist
Tyree and D'Angelo Partners —Chicago, IL
- Part-time
- Inventory control
- Office
- Ability to lift 50 pounds
Quick Apply
Workplace Services Assistant
Box —Chicago, IL
- $41,000 - $55,000 a year
- Office
- Administrative experience
- Bachelor's degree
Office Administrative Assistant
Collegis Education —Oak Brook, IL
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Office Manager
Saint John Capital —Chicago, IL
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Dental insurance

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Assistant Front Office Manager - OEM

Autograph Hotel Chicago -
Chicago, IL

Quick Apply

Job Details

Full-time
$24.94 an hour
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Cash register operations
Property management systems (PMS)
Computer skills

Full Job Description

About Us

Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $24.94 - $24.94 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities

Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the Rooms Division budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Provide training for entry level associates and supervisors.
Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Maintain all front desk related equipment and a par stock of supplies.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Education and Experience:

Minimum 1 year of front desk experience.
High School diploma or equivalent required.
Hotel experience preferred.

Knowledge, Skills and Abilities

Proficient with PMS system and computer literacy a must.
Advanced knowledge of brand’s reward program.
Able to handle cash and credit transactions.
Maintain a professional appearance and manner at all times.
Must possess thorough knowledge of all front office operations and individual job requirements.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Able to manage multiple tasks at all times and have excellent organizational skills.
General knowledge of local area attractions and transportation.
Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation.
Able to observe and detect signs of emergency situations.
Able to establish and maintain effective working relationships with associates and customers.
Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

assistant front office manager jobs in chicago, il

Assistant Front Office Manager - OEM

Assistant Front Office Manager

Residential Front Office Agent

Assistant Front Office Manager

Office Manager and Program Assistant

Assistant Front Office Manager

Executive Assistant

Assistant Property Manager- South Loop Apartments

Assistant Operations Manager

Office Manager - Chicago

Administrative Assistant / Front Office

Spa Assistant Manager

Executive Assistant & Office Manager

Administrative Assistant

Customer Service & Scheduling Coordinator - Restoration Office Support

Assistant Property Manager - Affordable

Receptionist

Workplace Services Assistant

Office Administrative Assistant

Office Manager

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