Top 1702 End associate Jobs in Chicago, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Lead System Test Engineer (Audio & Video Solutions)
Shure —Skokie, IL
- $113,000 - $182,000 a year
- Full-time
- Computer Science
- Engineering
- Office
- Health insurance
- Paid time off
Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)
Boston Consulting Group —Chicago, IL
- $124,800 - $129,000 a year
- Full-time
- Urgent Care
- English
- Mid-level
- Profit sharing
- Paid parental leave
EDI Analyst
Ace Hardware Corporation —Oak Brook, IL
- $66,000 - $82,600 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
12d
Associate Principal, Service Management
Options Clearing Corporation —Chicago, IL
- $102,300 - $141,300 a year
- Full-time
- Hybrid work
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
CLERICAL SUPPORT
State of Illinois —Chicago, IL
- $4,144 - $5,429 a month
- Full-time
- Bilingual
- Background check
- Office
- Paid parental leave
- Paid holidays
13d
Associate, Program Facilitation
Braven —Chicago, IL
- $47,000 - $64,600 a year
- Full-time
- Hybrid work
- Google Workspace
- Public speaking
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Associate, Employer Partnerships
Braven —Chicago, IL
- $59,500 - $78,300 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
Executive Assistant | Full-Time | McCormick Place Convention Center
Oak View Group —Chicago, IL
- $42 - $48 an hour
- Urgently hiring
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
ADMINISTRATIVE ASSISTANT (FULL TIME)
Chartwells HE —Chicago, IL
- $24.50 an hour
- Urgently hiring
- Background check
- University
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
Senior Associate, SAP SAC Planning
KPMG —Chicago, IL
- $97,755 - $204,585 a year
- Full-time
- Research
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
12d
OFFICE ASSOCIATE, OPT 1
State of Illinois —Chicago, IL
- $49,728 - $65,148 a year
- Full-time
- High school
- Office
- Administrative experience
- Paid parental leave
- Paid holidays
7d
IT Services Help Desk Service Coordinator / Level 1 Technician
NerdsToGo of Chicago Downtown, IL —Chicago, IL
- $22 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Associate Project Manager
Applied Systems, Inc. —Chicago, IL
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Budgeting
- Health insurance
- Dental insurance
Marketing & Communications Associate
The University of Chicago —Chicago, IL
- $70,000 - $90,000 a year
- Full-time
- Background check
- Marketing
- Inventory management
- Health insurance
- Paid time off
Associate Customer Project Lead
Applied Systems, Inc. —Chicago, IL
- $55,000 - $85,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
14h
Associate, Fellow Recruitment and Campus Engagement
Braven —Chicago, IL
- $59,500 - $74,300 a year
- Full-time
- Hybrid work
- Classroom
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
9d
Associate Project Manager
access2insight —Chicago, IL
- Email
- Marketing
- Mid-level
- Office
Business Associate
Treehouse Pediatric Therapy —Woodridge, IL
- No experience needed
- Bachelor's degree
- Children
Quick Apply

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end associate jobs near chicago, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

end associate jobs in chicago, il

Field Systems Engineer

Lead System Test Engineer (Audio & Video Solutions)

Senior Analyst - BCG Vantage, B2B SaaS (Client Focus Track)

EDI Analyst

Associate Principal, Service Management

CLERICAL SUPPORT

Associate, Program Facilitation

Associate, Employer Partnerships

Executive Assistant | Full-Time | McCormick Place Convention Center

ADMINISTRATIVE ASSISTANT (FULL TIME)

Senior Associate, SAP SAC Planning

OFFICE ASSOCIATE, OPT 1

IT Services Help Desk Service Coordinator / Level 1 Technician

Associate Project Manager

Marketing & Communications Associate

Associate Customer Project Lead

Front Desk Clerk

Associate, Fellow Recruitment and Campus Engagement

Associate Project Manager

Business Associate

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