Top 207 Information technology entry level Jobs in Chicago, Il

Client Support Technician
GoExceed —Elmhurst, IL
- $18 - $21 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT-Helpdesk Technician-Desktop Support
EM Key Solutions Inc —Chicago, IL
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Coordinator
AVANT LLC —Chicago, IL
- $26.45 - $32.21 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
7d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Entry Level IT Analyst
Common Goal Systems Inc. —Des Plaines, IL
- Bachelor of Science
- Office
- Analysis skills
Technology Support Specialist
Vedder Price P.C. —Chicago, IL
- $60,000 - $70,000 a year
- Monday to Friday
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Profit sharing
- Commuter assistance
1d
Desktop Support Technician I
Empower AI Inc. —Chicago, IL
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Windows
14d
IT Support Specialist-On Site Position
United Scrap Metal Inc —Cicero, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Warehouse
- On-the-job training
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
7d
Network Operations Center (NOC) Operator
Lightning AI —Chicago, IL
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Data Center Technician
Oracle —Chicago, IL
- Weekends as needed
- Mid-level
- Travel
- Experience equivalent to degree accepted
IT Systems Analyst
SRAM Corporation —Chicago, IL
- $55,000 a year
- Computer science
- Azure
- Computer Science
- Disability insurance
- Health insurance
Entry Consultant
Aleysian —Chicago, IL
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
- Disability insurance
- Dental insurance
IT Field Technician
Catholic Charities of the Archdiocese of Chicago —Chicago, IL
- $25 - $28 an hour
- Background check
- Bachelor of Science
- Mid-level
Junior Network Engineer
Advyzon —Chicago, IL
- System design
- HIPAA
- Windows
- Health insurance
- Dental insurance
Junior Network Specialist
Parsons —Chicago, IL
- $16.15 - $27.45 an hour
- High school diploma or GED
- 2 years
- Entry level
- Wellness program
- Paid holidays
Desktop Support Technician
Ovation Workplace Services Inc —Chicago, IL
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Chicago, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
7d

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information technology entry level jobs near chicago, il

Client Support Technician

GoExceed -
Elmhurst, IL

Quick Apply

Job Details

Full-time
$18 - $21 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop support
Google Workspace
Microsoft Excel
Software troubleshooting
Customer service
English
Active Directory
Help desk

Full Job Description

Job Title: Client Support Technician

Position Type: Full-Time (10:30 am - 7:00 pm)

Role Overview: As an Entry-Level Mobility Support Specialist, you will be responsible for providing top-notch customer support, handling orders, troubleshooting technical issues, and assisting with mobility-related functions. You’ll work closely with our customers, internal teams, and external partners to ensure a positive experience throughout the entire customer journey.

Responsibilities:

1. Customer Support:

· Respond promptly to customer inquiries via phone, email, or chat.

· Address customer concerns, questions, and requests related to cell phone support, orders, and services.

· Provide accurate and friendly assistance, ensuring customer satisfaction.

2. Order Management:

· Process customer orders for new devices, accessories, and services.

· Verify order details, pricing, and shipping information.

· Coordinate with logistics and fulfillment teams to ensure timely delivery.

3. Technical Troubleshooting:

· Diagnose and resolve technical issues related to mobile devices, network connectivity, and software applications.

· Assist customers with setting up and configuring their devices (e.g., smartphones, tablets, wearables).

· Troubleshoot common problems such as connectivity issues, app crashes, and software updates.

4. Mobility Services:

· Educate customers on available mobility services, plans, and features.

· Help customers choose the right data plans, add-ons, and features based on their needs.

· Assist with account management, billing inquiries, and plan changes.

5. Documentation and Reporting:

· Maintain accurate records of customer interactions, orders, and technical support cases.

· Generate reports on common issues, trends, and customer feedback.

· Collaborate with the team to improve processes and enhance customer experiences.

6. Collaboration:

· Work closely with cross-functional teams, including sales, marketing, and technical support.

· Collaborate with external partners (e.g., carriers, device manufacturers) to resolve complex issues.

Qualifications:

· High school diploma or equivalent; associate’s degree preferred.

· Excellent communication skills (verbal and written).

· Customer-focused mindset with a passion for helping others.

· Basic understanding of mobile devices, operating systems (iOS, Android), and wireless networks.

· Ability to multitask, prioritize, and adapt in a fast-paced environment.

· Proficiency in using customer support tools and software.

Why you’ll love it here

GoExceed is a leading Data Management Company, currently providing Wireless Expense Management (WEM) managed service solutions, serving a diverse range of clients, from mid-size businesses to Fortune 500 companies. Our innovative technology, Mobil(X), has revolutionized the management of wireless accounts, devices, users, costs, data, contracts, and policies. With our real-time tools, reporting, and analytics, we enable businesses to excel in their mobility landscape while maintaining financial efficiency and resource optimization.

If you are seeking a culture that supports growth, fosters success, and moves the industry forward, then GoExceed is where you need to be! Our rich and successful history with our clients is based on innovation and trust, serving clients of varying sizes and industries. GoExceed remains committed to advocating Diversity, Equity, and Inclusion within our organization and throughout the industry.

With GoExceed, you can expect

· Immersion in an incredible culture and the vibe of a fast-moving and growing organization full of opportunity.

· Opportunity to work with innovative, talented peers.

· Creative problem-solving and the ability to tackle unique, complex projects.

· Competitive compensation which includes a benefits package along with generous time off for rest, relaxation, and hobbies.

Benefits:

· Competitive Salary

· 3 weeks PTO per year accrued

· Paid Holidays

· 401k Match

· Assisted Health, Dental, and Vision Insurance

· Company events and activities

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Elmhurst, IL 60126 (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology entry level jobs in chicago, il

Client Support Technician

IT Helpdesk Technician

IT-Helpdesk Technician-Desktop Support

IT Help Desk Coordinator

Entry Level IT Support Specialist

Entry Level IT Analyst

Technology Support Specialist

Desktop Support Technician I

IT Support Specialist-On Site Position

Associate Customer Support Technician

Network Operations Center (NOC) Operator

Data Center Technician

IT Systems Analyst

Entry Consultant

IT Field Technician

Junior Network Engineer

Junior Network Specialist

Desktop Support Technician

Now Hiring IT and Telecom Field Technicians

Helpdesk Analyst

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