Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Surgical Services Clinical Coordinator reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
An experienced Registered Nurse, who in addition to providing direct patient care, is accountable for facilitating an interdisciplinary approach to patient care, patient flow, staffing, resource utilization, and problem solving on a given shift.
Responsibilities:
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Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements
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Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care
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Directs patient care provided by staff nurses and support personnel for a specific shift
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Communicates directly with patients and significant others about nursing care
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Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces
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Implements appropriate action plans to provide safe, quality, and efficient care
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Assures safety and security of patients, significant others, and staff
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Provides direct patient care
Additional Functions
I. Clinical
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Demonstrates clinical competence
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Performs ongoing assessment of assigned patients and their significant others’ biopsychosocial and learning needs (as appropriate)
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Implements appropriate actions to respond to needs of patients and their significant others
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Monitors and documents the patient’s response to therapeutic interventions and progress toward outcomes (as appropriate)
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Maintains critical communication with Surgeons, Anesthesia providers, Surgical Services leadership team, ancillary staff and other hospital departments
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Assesses the appropriateness of staff assignments to provide the best patient care experience
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Continually reassesses departmental staffing needs (to include breaks and lunch relief) based on changes in departmental acuity
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Demonstrates “Patients’ First” and cost effective approach to patient care in terms of equipment, staff, supplies and all other resources
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Assures that quality improvement activities are completed for the assigned shift
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Supports “Time Outs” and “Team Briefings”
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Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
II. Professional
Demonstrates the following professional attributes:
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Exemplifies a professional image in appearance, manner, and presentation
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Is an advocate for patients and their significant others, coworkers, the community, and the nursing profession
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Consistently demonstrates accountability
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Consistently demonstrates compassion to internal and external customers
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Dynamic representative of the nursing profession in internal and external forums
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Integrates theoretical knowledge base and clinical expertise in decision making
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Assumes responsibility for meeting regulatory and other mandatory requirements
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Assumes responsibility for personal development plan and education/certification related to clinical specialty area
III. Leadership
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Acts in accordance with organizational culture; understands how own work team affects others in the organization and knows when to escalate an issue, problem, or decision
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Ensures that the environment is clean, attractive, safe and free from hazards for patients, staff and visitors in accordance with regulatory requirements
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Analyzes patterns of daily activities and recommend operational/program/schedule changes as needed
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Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage
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Assumes responsibility for efficient and effective use of time and effort of all staff
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Facilitates effective interdepartmental communication of incidents with appropriate personnel (manager, administrator, medical staff, etc.)
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Promotes philosophy and annual implementation plan objectives of Northwestern Memorial Hospital
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Provides a milieu conducive to communication and cooperation among patients, staff and visitors
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Identifies and communicates key issues and trends to managers and makes recommendations for improvement on an ongoing basis
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Provides input to manager on budgetary issues, particularly staffing and cost containment strategies
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Supports management team with approving timecards for all employees within service line/department.
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Establishes relationships across departments to optimize patient care
IV. Education
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Assesses and communicates staff development needs to manager
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Orients staff to Clinical Coordinator role
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Serves as a resource for staff
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Contributes to unit orientation
V. Research
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Assures that research activities are completed for an assigned shift
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Participates in nursing research activities
#NMH1
Qualifications
Required
Preferred
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
