Top 115 Front desk supervisor Jobs in Chicago Il

Front Desk Supervisor
Autograph Hotel Chicago —Chicago, IL
- $29 - $30 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Supervisor
The Westin Michigan Avenue Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Assistant Front Office Manager
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $58,000 - $62,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
2d
Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Desk Supervisor
Pyramid Hotel Group —Chicago, IL
- $29.05 an hour
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Assistant Front Desk Manager
Marriott International, Inc —Chicago, IL
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
8d
Front Desk Supervisor
Kimpton Hotels & Restaurants —Chicago, IL
- $24.50 an hour
- Evenings as needed
- Inventory control
- Mid-level
- Hotel
Quick Apply
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Medical Front Desk Receptionist
Midwest Orthopaedics at RUSH —Chicago, IL
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Commuter assistance
- Health savings account
Quick Apply
Guest Service Representative
Hampton Inn & Suites Chicago-Downtown —Chicago, IL
- $26.63 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
7d
Front Desk Supervisor
The Whitehall Hotel —Chicago, IL
- $23 an hour
- Weekends as needed
- Inventory management
- Word processing
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply
Guest Services Coordinator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
14d
Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Supervisor
Hilton Garden Inn Chicago Downtown/Magnificent Mile —Chicago, IL
- $26 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
7d
Front Office Supervisor
La Quinta Inn & Suites by Wyndham Chicago Downtown —Chicago, IL
- $22.00 - $26.50 an hour
- Mid-level
- Office
- Administrative experience
Quick Apply
Assistant Front Office Manager - OEM
Autograph Hotel Chicago —Chicago, IL
- $24.94 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Rooms Operations
The Blackstone Hotel —Chicago, IL
- $63,000 - $66,000 a year
- Day shift
- Sanitation
- English
- Research
- Paid holidays
- Disability insurance
Quick Apply
12d
Front Desk Lead
Ocular Partners —Chicago, IL
- $18 - $21 an hour
- Full-time
- Inventory management
- Basic math
- HIPAA
- Health savings account
- AD&D insurance

I want to receive the latest job alert for front desk supervisor in chicago il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk supervisor jobs near chicago il

Assistant Front Office Manager jobs in Chicago, IL

Front Desk Manager jobs in Chicago, IL

Front Desk Agent jobs in Chicago, IL

Medical Receptionist jobs in Chicago, IL

Guest Service Agent jobs in Chicago, IL

Operations Associate jobs in Chicago, IL

Medical Assistant jobs in Georgia

Program Manager jobs in Jacksonville, FL

Assistant Front Office Manager jobs in Helena, MT

Non Certified Medical Assistant Orlando jobs in Florida

Assistant Front Office Manager jobs in Dallas, TX

Assistant Front Office Manager jobs in Brooklyn, NY

Assistant Front Office Manager jobs in Miami, FL

Office Assistant jobs in Portland, OR

Front Desk Manager jobs in Langhorne, PA

Front Desk Manager jobs in Miami, FL

Fitness Front Desk jobs in Bergen County, NJ

It Help Desk jobs in Richmond, VA

Front Desk Manager jobs in Berkeley, CA

Sales Manager jobs in Wilmington, NC

Front Desk Supervisor

Autograph Hotel Chicago -
Chicago, IL

Quick Apply

Job Details

Full-time
$29 - $30 an hour
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Life insurance
Pet insurance

Qualifications

Visitor query response
Staff supervision
Hotel and accommodations payment processing
Hotel policy compliance
Management
Managing teams in a customer support role
Phone communication
Writing skills
Basic math
Greeting customers
Client inquiry handling
Employee relationship building
Answering guest questions
De-escalation techniques
Conflict de-escalation
Mid-level
Credit card payment processing
Hotel room assignment management
Making change
Decision making
1 year
Hotel and accommodations guest complaints handling
Task assignment
Communication skills
Marketing
Office phone management
Customer data entry

Full Job Description

About Us

Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $29.00 - $30.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.

Essential Duties and Responsibilities

Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

One year experience in customer service in hospitality or similar industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

front desk supervisor jobs in chicago il

Front Desk Supervisor

Front Desk Supervisor

Assistant Front Office Manager

Assistant Front Office Manager

Front Desk Supervisor

Assistant Front Desk Manager

Front Desk Clerk

Front Desk Supervisor

Residential Front Office Agent

Medical Front Desk Receptionist

Guest Service Representative

Front Desk Supervisor

Guest Services Coordinator

(PT) Agent Front Desk

Guest Service Representative

Front Desk Supervisor

Front Office Supervisor

Assistant Front Office Manager - OEM

Rooms Operations

Front Desk Lead

I want to receive the latest job alert for front desk supervisor in chicago il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected