Company Description
WHO IS GUIDEHEALTH?
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides™ and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business—ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team.
Job Description
The Talent Acquisition & Talent Integration Specialist is responsible for end-to-end recruitment through onboarding processes in accordance with our ALIVE values, internal workflows, and staffing budget. Main responsibilities include staffing talent in both clinical and non-clinical roles needed to support our value-based care and healthcare technology business. This role is responsible for recruitment of Registered Nurses, Case Managers, Medical Assistants (Healthguides), Quality Coordinators, Claims Analysts (AI), Customer Experience, and other operational roles.
In addition to recruitment, this role will support the successful onboarding and early engagement of team members, tracking the success of department onboarding by leveraging new hire survey data and analysis, continuously improving the workflows and efficiencies that lead to early engagement and high-level performance output. This role is also responsible for internal talent mobility and our internal talent pool effectiveness and efficiency.
This position combines healthcare recruiting expertise, strong relationship-building skills, sound judgment, empathy, and data-informed decision-making to deliver high-quality hiring outcomes while maintaining an exceptional candidate and employee experience. A high level of internal customer interaction is essential for success. The Talent Acquisition and Engagement Specialist partners closely with hiring managers, clinical leaders, business leaders, and across People Operations and plays a critical role in driving hiring quality outcomes, scalability of the TA models and processes, adherence to licensure compliance, onboarding success, early employee engagement, and low regrettable early turnover.
RESPONSIBILITIES
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Own full-cycle recruitment for a broad range of clinical and non-clinical roles, from creative talent pipeline development and sourcing through interview coordination, offer negotiation, offer acceptance, pre-boarding and onboarding.
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Quickly build a strong understanding of Guidehealth’s business, operating model, workforce needs, and People processes to develop and execute effective, role-aligned recruiting strategies.
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Partner closely with hiring managers, clinical leaders, and business stakeholders to define candidate profiles, align on hiring priorities, and execute search plans that support business goals.
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Develop and execute creative, investigative, and data-informed sourcing strategies using LinkedIn, job boards, referrals, networking, market outreach, and talent communities.
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Deliver a high-touch, empathy-driven candidate experience that reflects Guidehealth’s patient-centered mission and values, clinical culture, and commitment to people at every touchpoint before and after hire, including regular new-hire check-ins to support a strong onboarding transition.
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Manage pre-boarding activities for hired candidates, including background checks, credential verification, licensure review, and pre-hire documentation, while ensuring strict adherence to employment law, healthcare credentialing regulations, state licensure requirements, and internal compliance standards.
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Proactively identify, escalate, and resolve compliance gaps, hiring risks, bottlenecks, and candidate experience concerns, while maintaining meticulous documentation to support audit readiness and to reduce liability.
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Apply a healthcare-informed lens to candidate assessment, using structured interviews, behavioral-based questions, assessment tools, and sound judgment to evaluate technical capability, interpersonal warmth, ethical grounding, patient-first values, and long-term fit consistently and equitably.
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Perform AI-assisted sourcing, screening, scheduling, and leverage assessment tools with accountability for data integrity, candidate equity, process transparency, and human oversight in consequential hiring decisions.
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Utilize applicant tracking systems, assessment tools, reporting platforms, and recruiting technologies to support efficient workflows, while tracking and analyzing recruiting metrics, market insights, and hiring outcomes to drive continuous improvement.
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Educate hiring managers on staffing best practices, structured, behavioral interviewing, candidate assessment, and equitable hiring practices.
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Navigate ambiguity, rapid organizational change, and shifting priorities with resilience, professionalism, and accountability, modeling change agility and a high standard of excellence for hiring partners and team members.
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Collaborate with People Operations and business leaders to support seamless hiring and onboarding, identify internal talent for new or evolving roles, contribute to employer branding and hiring manager capability building, and support broader Talent Acquisition and People Team initiatives as needed.
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Promote Guidehealth’s mission, values, and culture to candidates and external partners, and contribute to reducing regrettable early turnover through strong assessment, onboarding alignment, and hiring quality.
Qualifications
Minimum Requirements
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Five (5) or more years of full-cycle recruiting experience, including significant experience recruiting clinical roles in a healthcare technology, healthcare services, or value-based care environment.
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Bachelor's degree in human resources, organizational psychology or development, business management, or business administration or similar field (employment law plus experience considered).
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Demonstrated skill and success managing high-volume requisitions and closing difficult-to-fill roles.
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Deep understanding of healthcare labor markets in the US, credentialing expectations, state licensure requirements, and clinical role nuances.
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Strong detail orientation with demonstrated experience managing pre-boarding, compliance, credentialing, and hiring documentation.
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Demonstrated track record of strict adherence to EEOC, ADA, HIPAA-adjacent hiring practices, background screening regulations, and healthcare credentialing standards, with zero tolerance for shortcuts.
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Strong written and verbal communication skills and demonstrated success in working in a remote work environment.
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Creative problem solver with strong sourcing expertise across multiple channels and search approaches.
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High level of technical proficiency using applicant tracking systems, assessment platforms, background screening tools, and recruiting technologies.
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Analytical skills with agility utilizing Excel for data tracking, analysis and to inform decision-making.
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Working knowledge of AI-powered recruiting tools, with the ability to evaluate outputs critically, maintain human oversight, and communicate transparently with candidates about how technology supports, rather than replaces, human decision-making.
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Strong knowledge of behavioral-based interviewing, structured assessment practices, and equitable hiring approaches with an ability to educate and inform business partners on best practices.
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Demonstrable capacity for empathy and human-centered engagement, evidenced through the quality of candidate relationships, hiring manager feedback, and the ability to navigate difficult conversations in a healthcare or similarly high-stakes environment.
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Demonstrated ability to thrive in a remote, fast-paced, high-growth environment marked by frequent change, ambiguity, and evolving priorities, with the judgment to make sound, autonomous decisions.
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Highly accountable for work quality and output, for internal and external customer communications, for growth of the People team, and for continuous learning.
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Proficiency in utilizing PowerPoint; demonstrated ease in implementing and adopting new technology.
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Conduct meetings and set calendar and interview schedule using your proficiency with MS Teams; leverage this and other People software for remote work, communications, onboarding, and meeting participation.
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Demonstrated organizational skills and the ability to multi-task while maintaining a calm demeanor, with a consistently high level of professionalism is essential.
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Passion for improving healthcare access and outcomes through people-first hiring strategies.
PREFERRED QUALIFICATIONS
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Experience using SmartRecruiters or a similar enterprise applicant tracking system.
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Experience using Predictive Index or other behavioral or cognitive assessment tools.
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Experience recruiting for both clinical and non-clinical staff, preferably in value-based care, healthcare services, or healthcare technology organizations.
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Experience recruiting and onboarding of team members within organizations undergoing rapid growth, digital transformation, or AI adoption, with an appreciation for what it takes to hire people who will lead, adapt, and grow in that environment.
Additional Information
The salary range for this role is between $84,000.00 and $94,000.00 per year
ALIVE with Purpose: How We Thrive at Guidehealth
At Guidehealth, our values come to life in everything we do.
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We are Driven by Accountability — grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
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Always Growing, Always Learning — staying curious and continuously improving inspires us to shape a better future for healthcare.
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With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
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At Guidehealth, Every Voice Matters — we believe our collective strength is rooted in the unique perspectives of each team member.
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And through Empathy in Action, we build stronger connections with those who count on us.
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This is what it means to be ALIVE with purpose. This is how we thrive — together — at Guidehealth.
BENEFITS:
While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
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Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
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Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
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Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
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Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
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Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
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Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
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Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
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Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
Diversity, inclusion, and belonging are at the core of Guidehealth’s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth’s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
REMOTE WORK TECHNICAL REQUIREMENTS
Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
SECONDARY EMPLOYMENT
At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
