Top 2 reservationist Jobs in chicago il

Reservationist
Tre Dita —Chicago, IL
- $16.60 - $24.00 an hour
- Part-time
- Sales
- Office
- Restaurant
- Health insurance
- Dental insurance
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Reservationist
Gibsons Restaurant Group Corporate Office —Chicago, IL
- Basic math
- High school diploma or GED
- 1 year

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Reservationist

Tre Dita -
Chicago, IL

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Job Details

Part-time | Full-time
$16.60 - $24.00 an hour

Benefits

Partner benefits
Health insurance
Dental insurance
Employee assistance program
Vision insurance

Qualifications

Cleaning and sanitation procedure implementation
Hospitality reservation systems
Food service customer order management
Database systems
Maintaining an organized workspace
Sales
Phone communication
Food allergen awareness
Restaurant reservation management
Greeting customers
Customer issue escalation
Telephone systems
Accommodating special dietary needs
Restroom cleaning
Entry level
Office phone management
Addressing dietary restrictions in food service

Full Job Description

We’re hiring people to join our team as RESERVATIONISTS!

A Few of Our Reservationist Benefits:

Restaurant Discounts
Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
Paid Vacation for Qualifying Employees
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
401(k)

Tre Dita and Bar Tre Dita are a collaboration between award-winning Chef Evan Funke (Felix, Mother Wolf, Funke) and Lettuce Entertain You. Italian for "three fingers," Tre Dita is a nod to the precise thickness of a properly cut bistecca Fiorentina, which the “cucina Toscana” serves from its open-hearth, wood-fired grill, along with handmade pastas and more. Located on the second floor of The St. Regis Chicago, designed by award-winning architect Jeanne Gang, Tre Dita offers sweeping views of Lake Michigan and the Chicago River in Chicago’s Lakeshore East and is open for dinner service seven nights a week.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

RSERVATIONIST JOB DESCRIPTION

The Reservationist answers inbound calls, takes reservations, updates the reservations database and provides engaging customer service to effectively address guest requests; also communicates with management with questions or concerns.

Essential Functions

Answer inbound calls; receive, record and confirm all reservations; and provide engaging customer service to address guests’ requests, including but not limited to suggesting alternatives reservations as needed, using sales techniques and answering questions about the restaurant and menu; and communicates with management as needed with questions or concern
Efficiently handle special requests including but not limited to assisting guests including those with disabilities using Company guidelines
Update and maintain accuracy of guest profiles in reservations database
Follow all steps of service
Ensure that the office and/or host desk are kept clean and organized throughout the shift
Understand and respond knowledgeably to questions about the restaurant and menu
Understand and follow the food allergy procedure and special orders/restrictions
Work a variety of hours, days and shifts, including weekends
Comply with all safety and sanitation (including handwashing) guidelines and procedures
Proficiently use and operate all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines
Successfully complete alcohol awareness training as required

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Assist with taking carryout orders and enter them through an online software program
Assist with maintaining restrooms
Maintain proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
Comply with all safety and sanitation guidelines and procedures
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed

INDFOH

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