Top 13 Help desk support Jobs in Chico, Ca

Software Renewals Coordinator
UBEO, LLC —Chico, CA
- $23 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- AD&D insurance
Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Chico, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
12d
Technical Customer Support
DigitalPath, Inc —Chico, CA
- $18 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
H.I.S. Help Desk Tech.
Oroville Hospital —Oroville, CA
- $25.83 - $34.71 an hour
- Per diem
- Computer literacy
- Windows
- High school diploma or GED
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance

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Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
2+ years of previous customer service experience in a tech start-up environment utilizing internal software platforms or 3+ years customer service/call center…
$21.64 - $26.44 an hour
Quick Apply
H.I.S. Help Desk Tech.
Oroville Hospital —Oroville, CA
Help Desk Technicians handle Tier 1 help desk escalations and respond to requests for technical assistance in person, via phone, and electronically regarding…
$25.83 - $34.71 an hour

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Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Schedule:* Monday – Friday | Day Shift.
$20 - $23 an hour
Quick Apply

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help desk support jobs near chico, ca

Software Renewals Coordinator

UBEO, LLC -
Chico, CA

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Job Details

Full-time
$23 - $28 an hour

Benefits

Health savings account
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Pet insurance

Qualifications

Microsoft Outlook
High school diploma or GED

Full Job Description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Software Renewals Coordinator to join our team in Chico, CA!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: ProIT
Reports To: Software Renewals Manager
FLSA Status: Full-Time / Non-Exempt

Purpose

The Software Renewals Coordinator will be responsible for software and support contract renewals. They will need to understand the products and the various support models and be able to articulate and educate our customers when they have questions. Many of the processes are prescriptive but this position demands critical thinking skills and independent decision making. There is often interaction with internal sales representatives, sales management, administrative staff, and our vendor contacts as well. A can-do solution finding attitude is a must, and creative problem solving is encouraged.

Responsibilities

Software renewals (ECM and MFP Solutions)
Review previous quote and any contract changes
Create new quote and send to customer via DocuSign
Answer customer questions
Escalate threatened renewals
Process customer requests for additional licensing (Laserfiche primarily)
Audit block of time usage (ECM and MFP Solutions)
Prepare and send reports for monthly usage to Block of Time customers
Send replenishment quotes
Escalate expired BOT to Sales Management
Onboard UBEO acquisitions
Identify and contribute to continuous improvement efforts to reduce costs or increase productivity without reducing effectiveness.
Maintain an open and candid working relationship with the immediate manager in discussing matters of importance.
Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
Other duties as assigned by management.

Job Related Dimensions

Track record of integrity and trustworthiness with confidential/sensitive information.
Very strong attention to detail and problem-solving skills are essential.
Ability to work in multiple line of business applications.
Excellent organization and follow-through skills.
Excellent written and verbal communication skills.
Takes ownership of job responsibilities with personal pride and accountability.
Very prompt, hardworking, and loves what they do.
Ability to remain calm while working under pressure in a busy environment.
Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
Ability to maintain confidentiality related to sensitive company and employee information.
Excellent ability to multi-task, prioritize and problem-solve in a busy, fast-paced environment.
Proficiency in MS Word, Excel, Outlook, and PowerPoint is essential.
Excellent time management skills.
Regular and reliable attendance.

Qualifications

High School Diploma or GED

Physical Demands & Work Environment

Ability to sit at a desk for prolonged periods of time.
Ability to talk on the phone and work with various computer tools and applications.
Ability to type and compose written communication in various forms.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
Pet Insurance, breathe easy knowing Nationwide has your pets covered
Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

Remuneration for this role: $23.00 - $28.00 per hour. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

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Refine Your Search

help desk support jobs in chico, ca

Software Renewals Coordinator

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

Technical Customer Support

Program Success Associate (Canadian French/ English Bilingual - West Coast)

Program Success Associate (West Coast Only)

Electronic Warfare Fleet Liaison

H.I.S. Help Desk Tech.

Technical Program Manager

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