UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Sales Administration Supervisor to join our team in Chico, CA.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Administration
Reports To: Director of Operations
FLSA Status: Full-Time (Monday – Friday 8:00 am to 5:00 pm)
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Purpose
If you are looking for a career where you are valued and can develop both personally and professionally, you've come to the right place!
We foster an ongoing exchange of knowledge, providing our employees with the tools and support they need to realize their professional potential, serve our customers' best interests, and uphold our unique values.
We are a rapidly growing organization whose culture is built on the concept of teamwork. We are a leading provider of document technology products and services. Our mission is to maximize organizational productivity by delivering effective automated business process and content management solutions that boost efficiency and profitability. Our growing company is looking to fill the role of Sales Administration Supervisor.
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Responsibilities
Essential job functions and responsibilities include but are not limited to the following:
Sales Administration Support:
- Cross functional lead, sales, logistics and operations
- Distribute lease portfolios to reporting team
- Distribute credit and quote requests under $50,000
- Follow orders to completion
- Review sales orders when there are kickbacks from order processing
- Assist with auditing large customer orders
- Support sales with leasing related questions
- Identify areas for improvement with sales admins and operational processes
- Manage sales admin and rep assignment
- Organize and lead sales admin meetings
- Communicate new processes to sales admins
- Fill in during sales admin absence when necessary
- Travel Required – must visit each branch admin minimum of once a quarter based on needs when approved by leaderships
- Support and understand all aspects of Sales Admin roll not limited to the below items
- Creating and submitting sales orders - following up with reps and/or customers
- Proposals: Assist in creating and gathering information
- CRM entry and updating customer information in database
- Retrieving meter counts and service history
- Retrieving contract and cost information for account reviews
- Submit for credit approvals & retrieve buyout/trade up information
- Contact customers regarding equipment delivery, pick up & moves.
- Retrieving sales information from Laserfiche for reps (i.e. contracts, D&A’s, etc.)
- Tracking Sales orders
- Account approvals
- Works with order processing in Chico to maintain sales order accuracy/assist with open order issues
- Assist sales representatives with gathering and input of Document Technology Assessment
- Distribute billed dollar reports
- Review past due sales stages with sales
- CRM queue review and cleanup
- Monitor and manage sales open order reports
- Process and management of Docusign agreements and user set up
- Works closely with Sales Managers to help ensure sales representatives adhere to office policies and procedures
- Understand OITT’s Process and Procedures
- Perform CRM troubleshooting, testing, and user support
- Assist with training new employees on processes and CRM
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Job Related Dimensions
Behavior Requirement: 100% of the time-civility, cooperation, and professional behavior
Skills Required:
- Good Understanding of Business Acumen
- High Degree of Business Maturity
- Strong sense of accountability and responsibility
- High Level of working Independent
- Strong knowledge of MS Word, Excel and Outlook applications
- Excellent communication skills both written and verbal
- Strong attention to detail
- Excellent follow through skills
- Ability to multi-task effectively and efficiently
- Good organizational skills
- Good understanding of the business transaction cycle
- Ability to work in a “team oriented” environment
- Ability to work independently and work well under pressure
- Ability to establish priorities and communicate effectively
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Qualifications
Experience, Education and Training:
- Minimum 5 years’ experience in an administrative/sales environment
- Supervisor / Management Experience Preferred
- College degree strongly preferred
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UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Remuneration for this role: $70,304 - $80,000. Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.
