Top 18 Call center Jobs in Chillicothe Mo

Customer Care Specialist
SOUTHERN BANK —Chillicothe, MO
- Full-time
- Research
- High school diploma or GED
- Organizational skills
7d
Customer Care Specialist PT
SOUTHERN BANK —Chillicothe, MO
- Part-time
- Research
- High school diploma or GED
- Organizational skills
Remote High-Ticket Closer (One-Call Close | Zoom Sales | Inbound Leads)
Outsourced Doers —United States
- From $36,000 a year
- Full-time
- Remote
- Mid-level
- Paid training
- Health insurance
Quick Apply
High-Ticket Inbound Closer ($25K Offer, Warm Leads, Mental Health Industry)
Zen Psychiatry —United States
- $5,000 - $10,000 a month
- Part-time
- Remote
- Mid-level
- Commercial
Inbound Sales Representative
Connect America —United States
- From $100,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Bachelor's degree

More jobs to discover

Find similar jobs that you might be interested in.

Customer Care Specialist PT
SOUTHERN BANK —Chillicothe, MO
Receives and fields incoming customer service calls via telephone. Arrives on time, logs in and is ready to receive/make customer calls as scheduled throughout…

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative
IQventures —Dublin, OH
Minimum 6 months of customer service experience (call center preferred). *Pay: Starting $16.00/hour + Sign-On Bonus for applicants with 12+ months of call…
From $16 an hour
Quick Apply
Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$22 - $25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center in chillicothe mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near chillicothe mo

Customer Care Specialist jobs in Linden, NJ

It Specialist jobs in Atlanta, GA

Customer Care Specialist jobs in Newmarket, NH

School Computer Technology Specialist jobs in New York, NY

Customer Care Specialist jobs in San Tan Valley, AZ

Customer Care Specialist jobs in Madison, WI

Home Care jobs in Saint Cloud, MN

Ticket Sales Representative jobs in Houston, TX

Car Sales jobs in Fairfax, VA

Pharmaceutical Sales jobs in Sacramento, CA

Ticket Sales Representative jobs in Grand Rapids, MI

Timeshare Sales jobs in Orlando, FL

Ticket Sales Representative jobs in Brooklyn, NY

Ticket Sales Representative jobs in Lincoln, NE

Mental Health Technician jobs in Anchorage, AK

Endoscopy Technician jobs in Sacramento, CA

Mental Health Technician jobs in Bowling Green, KY

Occupational Therapy Mental Health jobs in Cleveland, OH

Mental Health Technician jobs in Corpus Christi, TX

Mental Health Technician jobs in Fayetteville, NC

Customer Care Specialist

SOUTHERN BANK -
Chillicothe, MO

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Managing customer accounts
Customer communication
Confidential information handling
Customer relationship building
Account maintenance
Identifying new business opportunities
Client rapport building
Client inquiry handling
Bank transfers
Promoting bank products
Performance Reporting
Research
Quality reports
High school diploma or GED
Quality control data reporting
Quality performance measurement
Client retention
Customer engagement
Organizational skills
Handling account queries
1 year
Technical Proficiency
Promoting bank services
Entry level
Client interaction via phone calls

Full Job Description

PRIMARY PURPOSE OF JOB
Provides quality service and sells appropriate products via telephone to bank customers in an efficient and professional manner. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS

Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.

Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS

Receives and fields incoming customer service calls via telephone.
Promotes strong and lasting customer relationships through the Call Center environment in an efficient and highly professional manner;
Achieves a high level of success by understanding customer needs and identifying opportunities to grow the bank;
Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquires, with the support of more experienced personnel; displays positive, professional tone, exhibits empathy when required, delivers key attributes and provides a WOW! experience for the customer;
Arrives on time, logs in and is ready to receive/make customer calls as scheduled throughout the shift;
Identifies and refers customers as well as potential customers to the appropriate personnel as needed;
Maintains security over customer information;
Responsible for thorough knowledge of all bank products offered;
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank;
Performs quality control functions, various reporting and tracking of performance; and,
Completes and performs any other duties assigned

KNOWLEDGE, SKILLS AND ABILITIES

Ability to use/learn current technology and software applications related to position

Must have solid customer service and problem resolution skills

Requires good follow through

Excellent interpersonal, verbal and written skills required

Strong organizational skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

High school diploma or equivalent;

Or Participate in a high school work-study program that allows for part time hours to be worked;

Up to one year related experience in retail customer service, banking or call center is beneficial, but not required

CORE COMPETENCIES

Family & Trust: Southern Bank team members build relationships based on trust and mutual respect, maintain an inclusive and honest environment and uphold integrity and transparency in all interactions.

Rooted & Service: Southern Bank team members are committed to serving customers, communities and teams with purpose, professionalism, and respect, while effectively communicating and actively listening to meet their needs.

Innovation & Strength: Southern Bank team members foster collaboration and continuous improvement, encourage visionary thinking, and strive for excellence to drive the organization forward.

Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Applied Learning: Assimilating and applying new job-related information in a timely manner.

Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Apply Now

Refine Your Search

call center jobs in chillicothe mo

Customer Care Specialist

Customer Care Specialist PT

Remote High-Ticket Closer (One-Call Close | Zoom Sales | Inbound Leads)

High-Ticket Inbound Closer ($25K Offer, Warm Leads, Mental Health Industry)

Inbound Sales Representative

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center in chillicothe mo

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected