Top 80 Customer service representative Jobs in Chippewa Falls, Wi

Customer Care Specialist - Mid Shift
Mason Companies, Inc. —Chippewa Falls, WI
- From $19 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Quality control
- Paid holidays
- Health insurance
Quick Apply
10d
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Eau Claire, WI
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
8d
Customer Service Representative - State Farm Agent Team Member
Ron Bakken - State Farm Agent —Chippewa Falls, WI
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Customer Care Specialist
Mason Companies, Inc. —Chippewa Falls, WI
- $19 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
10d
Customer Contact Center
Xcel Energy —Eau Claire, WI
- $20 an hour
- Weekends as needed
- 18 years or older
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
3d
Member Service Representative
Royal Credit Union —Eau Claire, WI
- $20.05 - $22.46 an hour
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Part Time 2nd/3rd shift
Aurora Community Services —Eau Claire, WI
- $15 an hour
- Part-time
- Remote
- Residential
- Presentation skills
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Customer Success Specialist
PESI —Eau Claire, WI
- Overtime
- Hybrid work
- Microsoft Outlook
- Research
- Continuous improvement
- Paid holidays
- Disability insurance
1d
Customer Service Representative
U-Haul —Eau Claire, WI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Guest Service Representative - Full Time
Menards —Eau Claire, WI
- Overtime
- Microsoft Outlook
- Research
- Entry level
Quick Apply
20h
Cust Serv Rep
Motion Industries (MOT) —Eau Claire, WI
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Chippewa Falls, WI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Support Specialist
DSI Systems —Eau Claire, WI
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Tour Sales Consultant (Sales & Customer Service)
Holiday Vacations —Eau Claire, WI
- $17 - $22 an hour
- Online Application
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Paid training
- Health savings account
Quick Apply
8d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Eau Claire, WI
- $17.02 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative
Walsworth - Eau Claire —Eau Claire, WI
- Overtime
- Microsoft Outlook
- Pass drug screening
- Windows
Quick Apply
9d
Customer Support Specialist
Catalytic Combustion —Bloomer, WI
- From $20 an hour
- Urgently hiring
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Part Time Call Center
Menards —Eau Claire, WI
- From $16.35 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Store discount
- Profit sharing
Quick Apply
Customer Service Representative
Eau Claire Ford Lincoln —Eau Claire, WI
- $16.50 - $18.50 an hour
- Full-time
- Dealership
- High school diploma or GED
- Analysis skills
Quick Apply
Customer Service Representative
Security Finance —Eau Claire, WI
- $15.00 - $18.50 an hour
- Full-time
- Office
- Marketing
- Entry level
- Profit sharing
- Paid training
Quick Apply
7d

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Customer Care Specialist - Mid Shift

Mason Companies, Inc. -
Chippewa Falls, WI

Quick Apply

Job Details

Full-time
From $19 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Vision insurance
401(k) matching

Qualifications

Teamwork
Employee relationship building
High school diploma or GED
Attention to detail
Organizational skills
Time management

Full Job Description

Company Overview
Mason Companies is a family-owned, multi-channel retailer with a proud history spanning over 121 years. We operate five diverse businesses that offer a wide range of products, including shoes, apparel, bedding, and electronics through our e-commerce platforms and direct mail catalogs. Our commitment to community support and customer satisfaction drives everything we do.

Job Overview
We are seeking multiple dynamic and energetic Customer Care Specialist to join our team! In this role, you will be the friendly voice and helpful face for our customers, providing exceptional support across multiple channels. Your enthusiasm and excellent communication skills will help build lasting relationships with clients while ensuring their needs are met efficiently and professionally. Employees do have the option to work from home! This paid position offers an exciting opportunity to develop your customer service expertise in a vibrant retail environment.

Applications are being accepted online at: https://jobs.dayforcehcm.com/en-US/mason/CANDIDATEPORTAL/jobs/3591

JOB SUMMARY:

As a Customer Care Specialist, you will be the core of our customer care operations. Your primary responsibilities involve handling escalated customer inquiries, resolving complex issues, and providing support across multiple communication channels such as phone, email, live chat, and social media. You will work collaboratively with a dedicated team of agents to ensure that our customers’ needs are met with the utmost satisfaction and the highest level of customer service. You will be the final escalation and resolution point of handling for customer concerns.

Schedule: Monday - Friday 10:30AM - 7PM

PRIMARY DUTIES AND RESPONBILITIES:

The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.

Escalation Handling: Take charge of customer inquiries that have been escalated from Customer Service Representative 1s. Utilize your expertise and knowledge or company policies and products to provide timely and effective resolutions to appease and retain customers while upholding best business practice.
Complex Issue Resolution: Investigate and resolve intricate customer issues and complaints, offering in-depth explanations and appropriate solutions.
Customer Engagement: Build and nurture strong relationships with customers by actively listening, empathizing, and delivering tailored assistance. Maintain a professional and customer -center approach in every interaction.
Product Knowledge: Keep up to date with company products and services, ensuring that you provide accurate and current information to customers. Assist customer in understanding and utilizing our products and offerings effectively.
Documentation: Maintain detailed and precise records of customer interactions and issue resolutions in the customer relationship management system.
Team Collaboration: Work closely with other Customer Care Specialists, supervisors, and cross functional teams to share insights and best practices. Contribute to a positive and cooperative team atmosphere.
Performance Metrics: Meet or exceed performance metrics, including response and resolution times, customer satisfaction scores, and quality assurance standards.

SECONDARY RESPONSIBILITIES:

Process customer orders, accurately and efficiently
Quality testing of new information systems software and related systems.
Participation on project teams as appropriate.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.

KNOWLEDGE, SKILLS, ABILITIES:

Expert interpersonal, written and oral communication skills.
Strong troubleshooting and critical thinking skills, with demonstrated problem-solving agility.
Ability to collaborate, build relationships and communicate at all levels, both inside and outside the organization.
Customer focused.
Strong attention to detail.
Ability to prioritize and meet deadlines.
Excellent time management and organizational skills.
Ability and understanding of the need to protect confidential information.

THINGS TO KNOW:

No weekends, so you keep a work/life balance
35% off the brands and products we carry
PTO, paid holidays, health, vision, and dental package
$19 an hour, with potential for annual increases
10:30am-7pm shift
Work from home with all equipment included

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent is preferred.
Prior experience in customer service is strongly desired.
Functional experience with data entry and computers is preferred.

Join us at Mason Companies where your enthusiasm makes a difference! We value energetic team players who thrive on delivering outstanding customer service every day. This paid role offers the chance to grow your career while making meaningful connections with our valued customers.

Pay: From $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in chippewa falls, wi

Customer Care Specialist - Mid Shift

Client Services Representative (Temporary)

Customer Service Representative - State Farm Agent Team Member

Customer Care Specialist

Customer Contact Center

Member Service Representative

Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Part Time 2nd/3rd shift

Customer Success Specialist

Customer Service Representative

Guest Service Representative - Full Time

Cust Serv Rep

Pharmacy Customer Service Associate

Support Specialist

Tour Sales Consultant (Sales & Customer Service)

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

Customer Support Specialist

Part Time Call Center

Customer Service Representative

Customer Service Representative

I want to receive the latest job alert for customer service representative in chippewa falls, wi

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