Top 8 It help desk support Jobs in Chisago City, Mn

IT Support Technician
BP Metals LLC —Isanti, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
9d
IT Support Engineer - Helpdesk ServiceDesk (Work from home)
EasyITGuys —Saint Croix Falls, WI
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Windows
- Profit sharing
- Paid holidays
Quick Apply
13d
MANAGER, IT SERVICE DESK (314A6226)
Infinite Campus —Minneapolis, MN
- $115,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Health savings account
- AD&D insurance
14d
Senior Tech Support, Sales, & Service Center Coordinator (Work From Home)
EasyITGuys —Saint Croix Falls, WI
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Residential
- Profit sharing
- Paid holidays
Quick Apply

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IT Support Technician
BP Metals LLC —Isanti, MN
Administer user accounts, Microsoft 365 access, and SSO — onboarding, offboarding, licensing, and mailbox and permission changes.
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IT Support Technician

BP Metals LLC
Isanti, MN

Quick Apply

Job Details

Full-time
$18 - $25 an hour
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Microsoft Windows Server
Desktop computer repair
IT user and group management
Hardware maintenance
Windows
Email configuration (technical support)
Computer hardware
Desktop (troubleshooting support)
Computer management
Networking equipment (troubleshooting support)
Access control management
Identity and access management (IAM) solutions
Desktop administration
Hardware diagnostics

Full Job Description

IT Support Technician

Isanti, MN Full-time In person

About BP Metals

BP Metals is a precision metal fabrication shop in Isanti, MN, specializing in laser cutting, tube laser, custom fabrication, robotic welding, and rapid prototyping. We are seeking a hands-on IT Support Technician to keep our systems, endpoints, and shop-floor technology running smoothly across our multiple Isanti locations, all within walking distance of one another.

Position Summary

This is a front-line support role. You'll handle day-to-day IT for office and shop-floor staff, manage endpoints, and support the hardware and Microsoft 365 environment that keeps a busy shop — running laser, forming, welding, and assembly — moving. You'll work closely with the IT Director and our systems team, backed by a custom web toolset built on top of our JobBoss ERP.

Key Responsibilities

Provide desktop, laptop, printer, and peripheral support for office and shop-floor staff, and handle first-line support tickets end to end.
Provide on-site support across our multiple Isanti locations, all within walking distance of one another.
Manage endpoints across the company with our RMM platform (Action1): imaging, patching, software deployment, and inventory.
Set up and configure new workstations using our automated provisioning scripts, and maintain the standard software load.
Administer user accounts, Microsoft 365 access, and SSO — onboarding, offboarding, licensing, and mailbox and permission changes.
Support shop-floor hardware, including barcode/QR scanners, label printers, and workstation kiosks.
Troubleshoot network connectivity across the office and shop-floor network — switches, Wi-Fi, and access to internal web apps.
Escalate complex ERP or application issues appropriately and follow them through to resolution.
Maintain documentation for systems, procedures, and endpoint inventory.

Requirements

1–3 years in an IT support or help desk role (or strong relevant education plus hands-on aptitude).
Solid Windows desktop familiarity and hardware troubleshooting skills.
Comfortable administering Microsoft 365 — mail flow, user management, and licensing.
Networking fundamentals: DHCP, DNS, static IP assignment, and basic switch/router troubleshooting.
Strong organization and follow-through; comfortable on the shop floor and at a computer.
Clear communication and patience with non-technical users; willing to crawl under desks and into racks.
You may be required to travel to our sister companies in Wisconsin and Illinois as needed.

Preferred

Experience with RMM or endpoint-management platforms (Action1 a plus).
Familiarity with a manufacturing ERP/MES (JobBoss a plus, not required).
Windows Server familiarity is a plus — this role does not manage servers, but exposure helps.
Basic scripting (PowerShell) or SQL.
Linux familiarity — we run an Ubuntu-based internal server.

Compensation & Benefits

Competitive pay
Health, dental, and vision insurance
Paid time off (PTO)
IRA retirement plan
Long-Term Disability (LTD), Short-Term Disability (STD), and Life Insurance — 100% paid by the employer

Pay: $18.00 - $25.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Located within roughly 30 minutes of Isanti

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

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it help desk support jobs in chisago city, mn

IT Support Technician

IT Support Engineer - Helpdesk ServiceDesk (Work from home)

MANAGER, IT SERVICE DESK (314A6226)

Senior Tech Support, Sales, & Service Center Coordinator (Work From Home)

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