Top 65 Applications support analyst remote Jobs in Cincinnati, Oh

Desktop Support Analyst
Cognizant —Cincinnati, OH
- Weekends as needed
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
Regional Board Certified Behavior Analyst / BCBA
BlueSprig —Mason, OH
- Up to $99,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Clinic
- Continuing education credits
- Mileage reimbursement
Quick Apply
Quality Technical Specialist- Cinncinati, OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $25 - $35 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
Quick Apply
13d
Senior Quality Technical Specialist OH
Dayton T. Brown, Inc. —Cincinnati, OH
- $35 - $45 an hour
- Full-time
- 7 years
- Office
- Analysis skills
- Profit sharing
- Health insurance
Quick Apply
13d
Loan Support Analyst
PNC Financial Services Group —Cincinnati, OH
- $37,500 - $62,500 a year
- Full-time
- Microsoft Outlook
- Research
- Office
- Wellness program
- Health savings account
6d
EBA Technical Analyst I
Cincinnati Children's Hospital —Cincinnati, OH
- $61,401.60 - $78,291.20 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- Continuous improvement
7d
Desktop Analyst
Cognizant —Cincinnati, OH
- Weekends as needed
- Hybrid work
- Azure
- Writing skills
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Business Intelligence Analyst I - HealthVine
Cincinnati Children's Hospital —Cincinnati, OH
- Full-time
- Remote
- No experience needed
- Mid-level
- Bachelor's degree
Service Desk Analyst
Contech Engineered Solutions LLC —West Chester, OH
- Online Application
- Mid-level
- High school diploma or GED
- 2 years
Senior Security Analyst - REMOTE
S&S Healthcare —Cincinnati, OH
- $120,000 - $140,000 a year
- Remote
- Pass drug screening
- HIPAA
- Analysis skills
Quick Apply
Business Systems Analyst I (Quality Assurance)
Cincinnati Children's Hospital —Cincinnati, OH
- $56,846.40 - $72,488.00 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Children
Business Systems Analyst I - ERP Training Developer
Cincinnati Children's Hospital —Cincinnati, OH
- $56,846.40 - $72,488.00 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Continuous improvement
Sr Customer Analyst
WK Kellogg Co —Cincinnati, OH
- $84,000 - $105,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
EMR Analyst II - Epic Radiant
Cincinnati Children's Hospital —Cincinnati, OH
- $81,723.20 - $104,208.00 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Children
EMR Analyst I - Epic Patient Access
Cincinnati Children's Hospital —Cincinnati, OH
- $67,537.60 - $86,112.00 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Children
Network Analyst
ProAmpac —Cincinnati, OH
- On call
- Remote
- Mid-level
- Analysis skills
- Travel
Quick Apply
4d
Senior Revenue Cycle Analyst
Ensemble RCM LLC —Blue Ash, OH
- $63,100 - $94,650 a year
- Full-time
- Microsoft Access
- Research
- Office
- Tuition reimbursement
6d
Payroll Analyst
Kao Corporation —Cincinnati, OH
- $30 - $34 an hour
- Hybrid work
- Customer service
- Mid-level
- 3 years
- Health insurance
- 401(k) matching
Quick Apply
Field IT Support Analyst (75% US Travel)
Martin Brower —Fairfield, OH
- $70,000 - $87,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Senior Service Desk Analyst
Core Specialty —Cincinnati, OH
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Health savings account

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applications support analyst remote jobs near cincinnati, oh

Desktop Support Analyst

Cognizant -
Cincinnati, OH

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Job Details

Full-time

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Customer communication
IT user and group management
IT asset management
Laptop (troubleshooting support)
Field engineering on-site equipment repair
Hardware maintenance
Windows
Software installation
Desktop (troubleshooting support)
Virtualization
Remote access software
Networking equipment (troubleshooting support)
Hardware management
Access control management
Identity and access management (IAM) solutions
Desktop administration
Hardware diagnostics
Customer service problem-solving

Full Job Description

Job Title: Desktop Support Analyst
Job Location: Onsite- Cincinnati, OH-1739 Elm St, USA
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
The Deskside Support Analyst is a customer-facing technical professional responsible for providing onsite and remote support to end users, ensuring timely resolution of hardware, software, and infrastructure-related issues.
This role plays a critical part in maintaining operational efficiency, user productivity, and service excellence by diagnosing technical problems, performing repairs, and supporting IT infrastructure in a fast-paced corporate environment. The analyst will also contribute to deployments, asset lifecycle management, and VIP support , while adhering to ITIL best practices.
In this role, you will

Provide Level 2 deskside support for complex hardware, software, and infrastructure issues affecting desktops, laptops, mobile, and virtual environments.

Diagnose, troubleshoot, and resolve technical issues by analyzing symptoms, identifying root causes, and implementing effective solutions, including physical layer, login, and application-related problems.

Perform installation, configuration, and repair of hardware and software, including component replacements, software reinstalls, and system setup validation.

Utilize remote access tools and diagnostic utilities to investigate and resolve user issues efficiently while minimizing downtime.

Lead and execute deployment activities, including software releases, system upgrades, patches, and enterprise-wide rollouts on end-user devices.

Manage Active Directory and access-related tasks, including user account provisioning, permissions, and identity troubleshooting.

Provide Hands & Feet support for IT infrastructure, including servers, storage, backup systems, network devices, and IPT endpoints.

Oversee asset lifecycle management, including procurement, inventory tracking, compliance, and proper configuration of end-user devices.

Support infrastructure and workplace initiatives such as customer relocations, departmental IT setup, and environment build-outs.

Deliver exceptional customer service, including support for Tier 1 VIP users, maintaining professional client interactions, meeting SLAs, and adhering to business professional standards while contributing to continuous improvement and ITIL-aligned practices.
What you’ll need to succeed (required skills)

3-5 years of experience providing deskside/end-user support in a corporate environment
Strong technical knowledge of:

o Desktop operating systems (Windows 7, Windows 10+)
o Hardware troubleshooting and repair
o Software installation and configuration

Proficiency in troubleshooting:

o Hardware and software issues
o Network and connectivity problems

Familiarity with:

o Remote support tools
o Active Directory and directory services

Experience supporting:

o Server, storage, backup systems
o Network devices and IPT endpoints

Knowledge of virtual desktop environments (VDI)
Basic understanding of ITIL processes and service management frameworks
Experience with asset management and device lifecycle processes
Ability to manage multiple priorities and meet SLAs in a high-pressure environment
Willingness to work flexible hours, including evenings and weekends

Preferred Skills

Excellent communication skills (verbal, written, and face-to-face)
Strong customer service orientation and problem-solving mindset
Ability to work collaboratively in onsite–offshore and client-vendor environments
Self-driven with the ability to work independently with minimal supervision
Strong prioritization, coordination, and time-management skills
Ability to thrive in a fast-paced and rapidly changing environment
High level of professionalism, including adherence to business professional dress standards

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week at a client location in Ohio, Cincinnati, USA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

applications support analyst remote jobs in cincinnati, oh

Desktop Support Analyst

Regional Board Certified Behavior Analyst / BCBA

Quality Technical Specialist- Cinncinati, OH

Senior Quality Technical Specialist OH

Loan Support Analyst

EBA Technical Analyst I

Desktop Analyst

Business Intelligence Analyst I - HealthVine

Service Desk Analyst

Senior Security Analyst - REMOTE

Business Systems Analyst I (Quality Assurance)

Business Systems Analyst I - ERP Training Developer

Sr Customer Analyst

EMR Analyst II - Epic Radiant

EMR Analyst I - Epic Patient Access

Network Analyst

Senior Revenue Cycle Analyst

Payroll Analyst

Field IT Support Analyst (75% US Travel)

Senior Service Desk Analyst

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