Top 26 Hotel operations Jobs in Cincinnati, Oh

Front Desk Supervisor - 21c Hotel Cincinnati
Main And Vine —Cincinnati, OH
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Hotel Manager
Comfort Suites —Cincinnati, OH
- $60,877.02 - $75,066.95 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
1d
Assistant General Manager
Hilton Garden Inn Cincinnati/West Chester —West Chester, OH
- $52,000 - $58,000 a year
- Weekends as needed
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
7d
Hotel Revenue Analyst
Keystone Hotel Group —Cincinnati, OH
- Full-time
- Analysis skills
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
Hotel General Manager
Moxy Cincinnati Downtown —Cincinnati, OH
- $100,000 a year
- Bar
- Sales
- 5 years
Quick Apply
Assistant Manager / Operations Manager
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Opportunities for advancement
Quick Apply
Assistant General Manager / Operations Manager
Keystone Hotel Group —Cincinnati, OH
- $48,000 - $50,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
Front Office Manager
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $17 - $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Flexible schedule
Quick Apply
6d
Assistant General Manager / Operations Manager
Home2 Suites Cincinnati/West Chester —West Chester, OH
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
Assistant General Manager
Fairfield Inn & Suites Newport Cincinnati —Newport, KY
- Mid-level
- 3 years
- Hotel
- Opportunities for advancement
Quick Apply
7d
Guest Service Representative
Holiday Inn Express Liberty Way —West Chester, OH
- $13 - $15 an hour
- Part-time
- Hotel
- Business Administration
- Business
- Health insurance
- Dental insurance
Quick Apply
Senior Business Operations Specialist
Four Seasons Environmental, Inc. —Monroe, OH
- $90,000 - $105,000 a year
- Full-time
- Microsoft Outlook
- Research
- Office
Quick Apply
2d
Regional Operations Manager
InTown Suites —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 3 years
- Mileage reimbursement
- Disability insurance
17h
Front Office Manager
Hyatt Sharonville convention Center —Cincinnati, OH
- $15 - $17 an hour
- Full-time
- Bilingual
- Mid-level
- Hotel
- Flexible schedule
Quick Apply
Front Office Supervisor
Courtyard by Marriott - Mason, Ohio —Mason, OH
- Weekends as needed
- Inventory management
- Computer literacy
- Mid-level
Quick Apply
Operations Manager
Holiday Inn Express Hotel & Suites Richwood —Walton, KY
- $45,000 - $50,000 a year
- Hotel
- Senior level
- Leadership
Quick Apply
7d
Director of Food & Beverage | Hotel Celare Cincinnati
Hotel Celare —Cincinnati, OH
- $100,000 a year
- Weekends as needed
- Spanish
- 5 years
- English
Quick Apply
Operations Manager
Fairfield Inn & Suites Cincinnati/West Chester —West Chester, OH
- $17 - $18 an hour
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
Quick Apply
Food & Beverage Supervisor
AC Hotel Cincinnati at The Banks —Cincinnati, OH
- $19 - $20 an hour
- Full-time
- Bar
- Mid-level
- Hotel
Quick Apply
PM Food & Beverage Supervisor
Hotel Covington —Covington, KY
- Weekends as needed
- Bar
- Ability to walk for extended periods
- Sanitation
Quick Apply
1d

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hotel operations jobs near cincinnati, oh

Front Desk Supervisor - 21c Hotel Cincinnati

Main And Vine
Cincinnati, OH

Quick Apply

Job Details

Part-time

Qualifications

Handling large sums of money
High school diploma or GED
Property management systems (PMS)

Full Job Description

JOB DESCRIPTION:

The Front Desk Supervisor is responsible for supporting the daily operations of the front desk while ensuring exceptional guest service standards are maintained at all times. This position assists with supervising front desk staff, handling guest concerns, monitoring daily operations, and ensuring all front office procedures are followed accurately and professionally. The Front Desk Supervisor leads by example through positive guest interaction, attention to detail, and strong communication skills. Essential hospitality standards must always be used: eye contact, smile, speak first, engage in polite conversation, and use the guest surname.

JOB RESPONSIBILITIES:

Consistently provide a high level of customer service to all guests and visitors
Assist in supervising and supporting Front Desk Agents during assigned shifts
Ensure smooth front desk operations including guest registration, check-in, and check-out procedures
Handle guest concerns, complaints, and service recovery in a professional and timely manner
Assist with training and coaching Front Desk Agents on hotel policies, procedures, and guest service standards
Conduct pre-assignment of hotel rooms, including VIPs, repeat guests, packages, and special requests
Answer all phone calls promptly and professionally while providing complete and accurate information
Complete all required reports, checklists, and shift duties before the end of shift
Monitor room availability, occupancy, and daily selling status of the hotel
Ensure proper credit card and cash handling procedures are followed
Open, secure, and balance daily shift banks, including verification of cash, check, and credit card transactions
Follow and enforce established key control and security procedures
Assist with scheduling coverage and communicating operational needs to management
Submit all lost and found items with completed documentation according to hotel policy
Maintain knowledge of the local area, attractions, services, and events to assist guests when needed
Ensure compliance with hotel safety, fire, and emergency procedures
Maintain communication with housekeeping, engineering, and other departments to ensure guest satisfaction
Assist management with special projects, audits, and operational assignments as directed
Perform all other duties assigned by immediate supervisor or hotel management

JOB QUALIFICATIONS:

High school diploma or equivalent required; previous hotel front desk experience preferred
Prior supervisory or leadership experience preferred
Strong customer service, communication, and problem-solving skills
Ability to read, analyze, and interpret procedure manuals and operational reports
Ability to handle difficult situations professionally and exercise sound judgment
Must demonstrate accountability, dependability, and professionalism
Ability to multitask and work efficiently in a fast-paced environment
Must be able to operate hotel property management systems and basic office equipment
Ability to work flexible schedules including evenings, weekends, and holidays
Must maintain organization and accuracy while balancing shift transactions and completing reports
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Quick Apply

Refine Your Search

hotel operations jobs in cincinnati, oh

Front Desk Supervisor - 21c Hotel Cincinnati

Hotel Manager

Assistant General Manager

Hotel Revenue Analyst

Hotel General Manager

Assistant Manager / Operations Manager

Assistant General Manager / Operations Manager

Front Office Manager

Assistant General Manager / Operations Manager

Assistant General Manager

Guest Service Representative

Senior Business Operations Specialist

Regional Operations Manager

Front Office Manager

Front Office Supervisor

Operations Manager

Director of Food & Beverage | Hotel Celare Cincinnati

Operations Manager

Food & Beverage Supervisor

PM Food & Beverage Supervisor

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