Top 127 It operational analyst Jobs in Cincinnati, Oh

IT Operational Analyst
Element Materials Technology —Blue Ash, OH
- Monday to Friday
- Microsoft Outlook
- Mid-level
- Office
Desktop Support Analyst
Cognizant —Cincinnati, OH
- Weekends as needed
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
OnBase Administrator - CBO IT Business Solutions - Full Time - Days
The Christ Hospital Health Network —Norwood, OH
- Overtime
- Computer science
- Microsoft Excel
- Computer Science
1d
Data Analytics - Operations
U.S. Bank National Association —Cincinnati, OH
- $75,820 - $89,200 a year
- Monday to Friday
- Hybrid work
- Azure
- Mid-level
- Office
- Paid holidays
- Disability insurance
Data Analyst - Operations
U.S. Bank National Association —Cincinnati, OH
- $64,855 - $76,300 a year
- Full-time
- Mid-level
- Office
- SQL
- Paid holidays
- Disability insurance
8d
Cyber Risk Analyst
Hudson Manpower —Cincinnati, OH
- $35 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid training
Quick Apply
Fraud Risk Analyst
U.S. Bank National Association —Cincinnati, OH
- $105,400 - $124,000 a year
- Full-time
- 6 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
AI Innovation Specialist
Ensemble RCM LLC —Blue Ash, OH
- $60,000 - $95,000 a year
- Research
- Mid-level
- Analysis skills
- Tuition reimbursement
13d
Product Analyst
CoStrategix LTD —Blue Ash, OH
- Full-time
- Remote
- Computer Science
- Master's degree
- SQL
Client Support Analyst III
LayerCake Technologies —Cincinnati, OH
- On call
- Remote
- Continuous improvement
- Mentoring
- Training & development
- Paid holidays
- Disability insurance
14d
Data Validation Risk Analyst - Consumer & Business Banking
U.S. Bank National Association —Cincinnati, OH
- $105,400 - $124,000 a year
- Full-time
- Azure
- 6 years
- Mid-level
- Paid holidays
- Disability insurance
Risk Business Analyst III
Fifth Third Bank —Cincinnati, OH
- Full-time
- 5 years
- Research
- Mid-level
Operational Risk Review (ORR) Analyst
U.S. Bank National Association —Cincinnati, OH
- $92,820 - $109,200 a year
- Full-time
- Microsoft Excel
- CPA
- 5 years
- Paid holidays
- Disability insurance
11h
Revenue Cycle Analyst
Ensemble RCM LLC —Blue Ash, OH
- $62,500 - $79,800 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Tuition reimbursement
1d
Supply Chain Analyst I
Resilience US, LLC —Blue Ash, OH
- $50,000 - $72,500 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
IT Programmer Analyst, Full Time, First Shift, IS&T
UC Health, LLC —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- SQL
Quick Apply
Servicenow Configuration Management Database Analyst III
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Computer science
- Computer Science
- Research
Credit Analyst (Multiple Levels)
U.S. Bank National Association —Hamilton, OH
- $75,820 - $89,200 a year
- Full-time
- CPA
- Mid-level
- Office
- Paid holidays
- Disability insurance
VP, Reporting & Analytics – Patient Services
EVERSANA —Mason, OH
- $155,000 - $190,000 a year
- Overtime
- Remote
- Salesforce
- Engineering
- 11+ years
Quick Apply
Customs Clearance Process Improvement & Automation Analyst
DHL —Erlanger, KY
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
10d

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it operational analyst jobs near cincinnati, oh

IT Operational Analyst

Element Materials Technology -
Blue Ash, OH

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Job Details

Qualifications

Laptop (troubleshooting support)
IT system monitoring
Incident management software
Windows
Network infrastructure
Desktop (troubleshooting support)
IP networking
Microsoft 365 support
Desktop administration

Full Job Description

Overview:

Element is looking to hire an IT Operations Analyst. As an IT Operations Analyst, you will be required to drive operational excellence throughout the technology organisation by executing a high standard of day-to-day operational support of Enterprise & Cyber Services (E&CS) services provided to the Element business.

This function is integral to the success of Service Operations as a whole. The role will be working in a TOC (Technology Operations Centre) environment, responsible for monitoring, troubleshooting, and taking restorative actions as defined in published KB articles, and ensuring the delivery and availability of ALL services within the Element business.

The IT Operations Analyst will report directly to the regional OCC/NOC Lead.

Hours required for the role: This position has a rotational schedule. The main schedule will be Monday through Friday 8:00 am - 5:00 pm (In Office) and every 5th-6th week will work Monday through Friday 11:00 am - 8:00 pm (Remote).

Please note: Sponsorship is not available for this opportunity.

Responsibilities:

Monitor and provide first-person contact support for the production infrastructure, systems and applications in line with availability, response, and resolution SLAs.
Provide first-line technical support for end users across desktops, laptops, and mobile devices.
Diagnose and resolve hardware and software issues on Windows systems, particularly Lenovo laptops and desktops.
Configure and support Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
Ensures the quality and ongoing capability to deliver remote hands-and-eyes-on services across multiple geographies.
Investigates, triages, resolves or escalates any alerting generated through monitoring tools or incident tickets in Halo ITSM.
Identify and verify service impact on customers, and escalate to subject-matter experts to support problem resolution.
Responds to and coordinates resources in the event of a Major Incident, supporting the Major Incident Managers.
Assist in coordinating operations and engineering teams to identify errors and anomalies.
Ensure that all IT (Information Technology) teams (internal and external) follow the E&CS Global Technology Incident and Major Incident Management Processes for every incident and ensure appropriate governance and oversight are maintained.
Maintains, develops, and improves reporting capabilities and contributes regular reports to management on compliance with SLA objectives.
To always operate following Element’s Purpose, Mission, Vision, and Values.
To work in accordance with all Elements’ policies, procedures, and standards at all times.

Skills / Qualifications:

Skills & Qualifications

Knowledge of networking principles as well as a knowledge of the specific technologies used by clients, such as switches and routers, networking infrastructure technologies, LAN, WAN (Wide Area Networks) technologies.
Knowledge of Active Directory, DHCP, DNS, SharePoint, SQL, Windows OS, Mac OS, VPN, VM’s, Wireless Technology, Citrix, etc.
Knowledge of monitoring tools such as Zabbix, Big Panda, etc.
Working knowledge of ITSM Tools such as Halo ISTM.
Experience of working and delivering in a high-pressure environment with multiple priorities.
Strong time management and efficiency skills, organised and delivery-focused, good planning skills, and process-driven.
Be able to proactively manage customer expectations.

Essential Skills

Strong experience supporting Microsoft Windows operating systems.
Solid knowledge of Microsoft 365 applications and services.
Experience supporting Lenovo laptops and desktop hardware.
Basic networking knowledge, including shared printers, file shares, and TCP/IP fundamentals.
Previous Operations experience, preferably with a Command Centre style environment such as a NOC, etc., where observability, response and resolution are key objectives.
Understanding of Halo ITSM or a similar ITSM tool
Technology-related degree level or higher qualification
Any professional certifications, such as Microsoft, Cisco, AWS, Google, etc.
ITIL V4 Foundation

Desirable Skills
Knowledge of Apple devices, including macOS, MacBook hardware, and iPhone/iOS support.

Company Overview:

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

“If you need an accommodation filling out an application, or applying to a job, please email [email protected]”

Apply Now

Refine Your Search

it operational analyst jobs in cincinnati, oh

IT Operational Analyst

Desktop Support Analyst

OnBase Administrator - CBO IT Business Solutions - Full Time - Days

Data Analytics - Operations

Data Analyst - Operations

Cyber Risk Analyst

Fraud Risk Analyst

AI Innovation Specialist

Product Analyst

Client Support Analyst III

Data Validation Risk Analyst - Consumer & Business Banking

Risk Business Analyst III

Operational Risk Review (ORR) Analyst

Revenue Cycle Analyst

Supply Chain Analyst I

IT Programmer Analyst, Full Time, First Shift, IS&T

Servicenow Configuration Management Database Analyst III

Credit Analyst (Multiple Levels)

VP, Reporting & Analytics – Patient Services

Customs Clearance Process Improvement & Automation Analyst

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