Top 15 Desktop support technician Jobs in Clarkston Mi

Desktop Support
SYNERGIES PLUS RESOURCES —Royal Oak, MI
- $20 - $35 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
9d
The Desktop Support Technician II
Masco —Livonia, MI
- $23.80 - $37.35 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
11d
IT Support Technician
Metro Vein Centers —West Bloomfield Township, MI
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Medical office experience
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Engineer
AspiringIT —Troy, MI
- $22 - $27 an hour
- Full-time
- Mid-level
- US work authorization
Quick Apply
IT Systems & Network Technician
Robert Half —Burton, MI
- $65,000 - $75,000 a year
- Mid-level
- Windows
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
2d
IT Support Technician
Detroit Defense —Troy, MI
- $54,000 - $62,000 a year
- Full-time
- Mid-level
- Windows
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply
12d
Help Desk Technician
MSGCU —Troy, MI
- From $19.70 an hour
- Weekends as needed
- Mid-level
- Office
- 21 years or older
- Health savings account
- Paid holidays
IT Support Technician
WOW! —Madison Heights, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
11d
PC/Equipment Support Technician II
Genesee Education Consultant Services —Flint, MI
- $23.11 - $26.42 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Help Desk Support Technician (Edustaff)
Utica Community School District —Sterling Heights, MI
- $17.25 an hour
- Weekends as needed
- English
- Mid-level
- Office
Set-Up Technician
Weingartz —Utica, MI
- $16 - $19 an hour
- Full-time
- Customer service
- Basic math
- Residential
- Wellness program
- Health savings account
Quick Apply
5d

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ONSITE IT SUPPORT TECHNICIAN
QUANTUM SERVICES GROUP LLC —Auburn Hills, MI
Must have reliable transportation and a valid driver’s license. This role is responsible for handling incoming service requests and providing hands-on technical…
$50,000 - $55,000 a year
9d
IT Help Desk Technician
CNS Healthcare —Pontiac, MI
Proficiency in word processing, data entry, and telephone skills. Field support tickets, calls, chats, emails, and/or other communication from users.
$17.43 - $20.50 an hour
Quick Apply

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Desktop Support Technician II
iT1 —Columbus, OH
Provide responsive, professional, and courteous technical support to all end users. The Desktop Support Technician is responsible for delivering high-quality,…
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4d

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desktop support technician jobs near clarkston mi

Desktop Support

SYNERGIES PLUS RESOURCES
Royal Oak, MI

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Job Details

Full-time | Contract
$20 - $35 an hour

Qualifications

Phone communication
VoIP administration
Windows
Microsoft Office
High school diploma or GED
Data entry
Networking equipment (troubleshooting support)
Telephone systems
Associate's degree
Active Directory
Client interaction via phone calls

Full Job Description

Job Summary
IT Support Specialist

Job Title:

The Service Technician is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Basic Functions:

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
Support of disaster recovery solutions.
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
System documentation maintenance and review in ConnectWise.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. Additional Duties and Responsibilities: • Improve customer service, perception, and satisfaction.
Fast turnaround of customer requests.
Ability to work in a team and communicate effectively.
Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support.
Responsible for entering time and expenses in ConnectWise as they occur.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Enter all work as service tickets in ConnectWise. Knowledge, Skills, and/or Abilities

Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast moving environment.

Schedule:

8 hour shift
Monday to Friday

Experience:

LAN: 3y ear (Preferred)
Network Engineers & Analysts: 3 year (Preferred)
Computer networking: 3 years (Preferred)

Job Types: Contract, Full-time

Pay: $20.00 - $35.00 per hour

Application Question(s):

Do you have any certifications? CompTIA A+, CompTIA Network+, CCNA ?
How many years of Active Directory experience? How many years?
Have you worked for an MSP ?
Can you configure router and switches from start to finish?
Which networks router and switches are you familiar with? Cisco, Linux etc?
Do you have at least 3 years of WAN/LAN experience
How many years of VPN experience do you have?
How many years of VOIP experience do you have?
Which level of support are you currently at ? Level I,II or III
Do you have Autotask experience?
Do you have on boarding and off boarding experience?
How many years of office 365 experience do you have?
How many years of imaging experience ?
How many years of Window 10 + experience?

Work Location: Hybrid remote in Royal Oak, MI 48067

Quick Apply

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desktop support technician jobs in clarkston mi

Desktop Support

ONSITE IT SUPPORT TECHNICIAN

The Desktop Support Technician II

IT Support Technician

Desktop Support Engineer

IT Systems & Network Technician

IT Support Technician

Help Desk Technician

IT Support Technician

PC/Equipment Support Technician II

Help Desk Support Technician (Edustaff)

Set-Up Technician

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