Top 37 Director of client experience Jobs in Cleburne, Tx

Director of Client Experience
Lawn Doctor Granbury-Burleson-Weatherford —Cresson, TX
- $90,000 - $100,000 a year
- Full-time
- 7 years
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
9d
Regional Operations Director (ABA)
Galliant —Burleson, TX
- $100,000 - $130,000 a year
- Full-time
- Master's degree
- Clinic
- Bachelor's degree
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Director of Implementations
CorVel Corporation —Fort Worth, TX
- $119,127 - $197,729 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Travel
- Health savings account
- Disability insurance
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Senior Director of Security and Facilities Operations
Planned Parenthood of Greater Texas —Fort Worth, TX
- Weekends as needed
- Customer service
- 5 years
- Computer literacy
Director of Contracts
StraCon Services Group, LLC —Fort Worth, TX
- Full-time
- Bachelor's degree
- Accounting
- Senior level
- AD&D insurance
- Disability insurance
Quick Apply
Director of Sales - Hospital Services
CompleteRx —Arlington, TX
- Full-time
- Remote
- 7 years
- Travel
- Organizational skills
- Health savings account
- Disability insurance
HOA Community Association Management, Director
Allied Top Choice ATS —Mansfield, TX
- Full-time
- Bachelor's degree
- Recruiting
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
DIRECTOR, DINING SERVICES (CDM required)
Unidine —Fort Worth, TX
- $80,000 - $90,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
4d
BCBA Clinical Director - Alliance, Fort Worth
Thrive Behavior Centers —Fort Worth, TX
- $91,000 - $105,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Master's degree
- Continuing education credits
- Paid parental leave
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Managing Clinical Director - Licensed Psychologist - Burleson, TX
Next STEPS Worldwide —Burleson, TX
- $162,000 - $187,000 a year
- Full-time
- Outpatient experience
- Clinic
- Doctor of Philosophy
- Paid training
- Paid holidays
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Managing Clinical Director - Licensed Psychologist - Bilingual (Spanish) - Burleson, TX
Next STEPS Worldwide —Burleson, TX
- $167,000 - $192,000 a year
- Full-time
- Outpatient experience
- Clinic
- Doctor of Philosophy
- Paid training
- Paid holidays
Quick Apply
Banking Solutions Product Director
First Command Financial Services, Inc. —Fort Worth, TX
- Hybrid work
- Data analysis skills
- Office
- Finance
Director of Fleet & Tooling Management (Bird Electric)
Black & Veatch Family of Companies —Mansfield, TX
- Extended hours
- Oracle
- Construction site
- 5 years
- Wellness program
- AD&D insurance
BSFI Sales Director
Vibotek LLC —United States
- Full-time
- Senior level
- Commercial
Quick Apply
Director, FQHC Sales
CPA Medical Billing LLC —United States
- Remote
- Hospital
- 5 years
- Bachelor's degree
- AD&D insurance
- Health insurance
Quick Apply

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Director of Client Experience
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Director of Client Experience

Lawn Doctor Granbury-Burleson-Weatherford -
Cresson, TX

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication

Full Job Description

Benefits:

Health insurance
Paid time off
Training & development
Vision insurance
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts

Location: Cresson, Texas (Greater Fort Worth Area)
Reports To: Integrator

About Us
Barnes Lawn Doctor Western Rim LLC is a locally owned, well-established lawn fertilization and pest control company proudly serving Fort Worth, Cresson, Granbury, Weatherford, Benbrook, Hurst, and the surrounding communities for more than 20 years.

We are a Christian-led, people-first organization committed to excellence, integrity, and intentional service. We believe exceptional client experiences begin with exceptional people. That's why we invest heavily in leadership, training, systems, and culture.

As we continue to grow, we're seeking an experienced leader to join our Executive Leadership Team as Director of Client Experience. This role is an opportunity to shape the client journey, develop high-performing teams, strengthen our culture, and help lead the next chapter of Barnes Lawn Doctor's growth.

Our purpose is simple:

Serve others.
Serve each other.
Serve Him.

These principles guide how we lead, coach, communicate, and make decisions every day.

Position Summary
The Director of Client Experience is responsible for leading every client-facing team at Barnes Lawn Doctor.

This leader owns the complete client journey—from the first digital marketing impression through sales, onboarding, ongoing communication, retention, referrals, and long-term client loyalty.

The ideal candidate is equally comfortable leading people, analyzing business performance, executing established operating systems, and leveraging technology to create an exceptional client experience while driving profitable growth.

This is a leadership role focused on execution. Our systems, processes, and standards are already established. Your responsibility is to lead the people, ensure those systems are followed consistently, coach performance, and continuously monitor results.

What You'll Lead
You will provide leadership and strategic management for:

Sales
Customer Service Representatives
Digital Marketing

You'll work closely with Operations and Executive Leadership to ensure every department delivers one consistent client experience.

What You'll Do

Lead People

Coach and develop a high-performing team
Hire and onboard exceptional talent
Conduct performance reviews and ongoing coaching
Build accountability through clear expectations
Develop future leaders within the department
Foster a positive, professional culture

Drive Revenue Growth

Lead sales performance
Improve lead conversion
Monitor pipeline health
Forecast revenue
Increase average client value
Grow recurring services and upsell offerings

Own the Client Experience

You'll oversee every stage of the client journey, including:

Lead response
Scheduling
Sales consultations
Client communication
Service recovery
Client retention
Referral generation
Online reputation

Your goal is simple:

Deliver a consistent, professional experience that creates loyal clients for life.

Lead Marketing

You'll oversee the Digital Marketing Coordinator to ensure:

Qualified leads are consistently generated
Marketing campaigns are executed effectively
Marketing ROI is measured and reported
Brand standards remain consistent
Community engagement continues to grow

Lead Through Data

You'll own department reporting that helps leadership make informed business decisions, including:

Sales metrics
Marketing performance
Customer Service KPIs
Revenue trends
Client retention
Lead conversion
Department dashboards

You'll identify trends early, recognize opportunities, and address performance gaps before they become larger issues.

Manage Operating Systems

Barnes Lawn Doctor operates on well-defined systems and processes.

Rather than creating new systems, you'll ensure our existing operating systems are consistently executed across your department.

Responsibilities include:

Ensuring alignment with EOS
Ensuring Standard Operating Procedures (SOPs) are consistently followed
Reinforcing established workflows
Maintaining department documentation
Supporting team training and onboarding
Coaching team members on process compliance
Monitoring process consistency and identifying opportunities for operational excellence
Partnering with Executive Leadership when process enhancements are identified

Champion Technology

Technology is an important part of how we serve clients and operate efficiently.

You'll help ensure our team effectively utilizes:

CRM systems
Artificial Intelligence (AI) tools
Automation
Reporting dashboards
Existing technology platforms

You'll also help drive the adoption of future technology initiatives introduced by Executive Leadership.

What Success Looks Like

Success in this role means:

Revenue goals are consistently achieved.
Sales, Customer Service, and Marketing operate as one unified team.
Every client receives a consistent, professional experience.
Team members are engaged, coached, and held accountable.
Department reporting drives informed business decisions.
Established systems are executed consistently.
Technology is utilized effectively.
Future leaders are developed from within the department.

Who This Role Is Perfect For

This role is ideal for a leader who enjoys coaching people, driving accountability, and executing proven systems.

You find satisfaction in helping teams perform at a high level, using data to make decisions, creating consistency, and developing future leaders. You believe disciplined execution is what produces exceptional results.

If you're looking for an opportunity to build a high-performing team, strengthen an already successful operation, and make a measurable impact through leadership, you'll thrive here.

If your passion is completely redesigning organizations or constantly reinventing processes, this role probably isn't the right fit. We're looking for someone who appreciates the value of established systems and enjoys leading people to execute them with excellence.

What We're Looking For

We're looking for someone who naturally combines leadership with operational discipline.

The ideal candidate has experience in:

Leading and developing teams
Sales leadership
Customer experience
Business analytics
Revenue management
Marketing collaboration
Performance coaching
Technology adoption
Cross-functional collaboration

You are someone who:

Lead with integrity and humility.
Develop people through coaching and accountability.
Make decisions using data rather than emotion.
Are highly organized and systems oriented.
Thrive in an environment with clear expectations and accountability.
Communicate professionally with both clients and team members.
Balance daily execution with long-term department performance.

Preferred Qualifications

7–10 years of progressive leadership experience managing client-facing teams
Experience leading both sales and customer service organizations
Strong analytical and reporting skills
Experience utilizing CRM platforms and business reporting tools
Experience leading established operational processes and driving accountability

Compensation

Salary: $90,000–$100,000 annually, based on leadership experience, qualifications, and demonstrated success leading client-facing teams.

Benefits

Barnes Lawn Doctor is committed to investing in our team by offering a comprehensive benefits package, including:

Health insurance
Paid Time Off (PTO)
Retirement plan
Professional development opportunities
Leadership development and coaching
A people-first culture committed to long-term career growth

Why Join Barnes Lawn Doctor?

You'll join a leadership team committed to building a healthy, scalable business that invests in its people.

At Barnes Lawn Doctor, we believe in:

Developing people
Investing in people
Clear expectations and accountability
Continuous improvement
Leveraging technology to work smarter
Delivering an exceptional experience for every client

Ready to Lead the Next Chapter?

If you're an experienced leader who is passionate about developing people, creating exceptional client experiences, and leading with integrity, we'd love to hear from you.

Join a company where your leadership matters, your ideas are valued, and your work directly impacts the future of our organization.

Apply today and help us continue serving others, serving each other, and serving Him.

All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

Quick Apply

Refine Your Search

director of client experience jobs in cleburne, tx

Director of Client Experience

Regional Operations Director (ABA)

Director of Implementations

Senior Director of Security and Facilities Operations

Director of Contracts

Director of Sales - Hospital Services

HOA Community Association Management, Director

DIRECTOR, DINING SERVICES (CDM required)

BCBA Clinical Director - Alliance, Fort Worth

Managing Clinical Director - Licensed Psychologist - Burleson, TX

Managing Clinical Director - Licensed Psychologist - Bilingual (Spanish) - Burleson, TX

Banking Solutions Product Director

Director of Fleet & Tooling Management (Bird Electric)

BSFI Sales Director

Director, FQHC Sales

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