Top 94 Service excellence representative Jobs in Cleburne, Tx

Service Excellence Representative
Precision Monitoring —Burleson, TX
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
13h
SERVICE EXCELLENCE REPRESENTATIVE
Precision Monitoring LLC —Burleson, TX
- $19 - $25 an hour
- 8 hour shift
- HIPAA
- Mid-level
- 3 years
Quick Apply
1d
Sales Representative
Leland's Barns and Sheds —Grandview, TX
- $50,000 - $65,000 a year
- Part-time
- Sales
- Dealership
- Customer service
- Paid training
Quick Apply
Outside Sales Representative / Account Executive – SLED (State, Local, and Education)
New Tech Solutions, Inc. —Texas
- $125,000 - $150,000 a year
- Full-time
- Background check
- Marketing
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11h
Outside Sales Rep- Paid Weekly- Paid Training
Safe Haven Security —Crowley, TX
- $65,000 - $120,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Paid training
- Paid holidays
Quick Apply
4h
Assistant Teacher - Pre-K / Kindergarten
Lightbridge Academy of Mansfield —Mansfield, TX
- $16 - $18 an hour
- Full-time
- Classroom
- Customer service
- Preschool
- Paid time off
- Employee discount
Quick Apply
Sales and Operations Management Trainee
Penske Truck Leasing and Logistics —Fort Worth, TX
- Weekends as needed
- Marketing
- Inventory management
- DOT physical examination
- Employee discount
- Opportunities for advancement
2h
Customer Service Representative I
CorVel Corporation —Fort Worth, TX
- $13.94 - $21.48 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
14d
Client Service Representative
Lawn Doctor Granbury-Burleson-Weatherford —Fort Worth, TX
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid training
- Health insurance
Quick Apply
12d
Appeals Representative II
CorVel Corporation —Fort Worth, TX
- $20.08 - $30.06 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Carrier Services Representative
TA Dispatch —Mansfield, TX
- $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Warehouse Customer Service Representative
GEODIS Logistics, LLC —Fort Worth, TX
- $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Quality Assurance Fellow
IBEX IT BUSINESS EXPERTS LLC —Godley, TX
- Part-time
- Remote
- Psychology
- US work authorization
- SharePoint
5d
Wireless Sales Pro
PRE-US —Cleburne, TX
- $12 - $19 an hour
- Part-time
- Ability to stand for extended periods
- Entry level
- Health insurance
- Opportunities for advancement
Quick Apply
Retail Support Specialist
DSI —Mansfield, TX
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
PRN Unit Secretary
ClearSky Rehabilitation Hospital of Mansfield, LLC —Mansfield, TX
- PRN
- Clean driving record
- Hospital
- Word processing
Quick Apply
12d
Internet Sales Representative
Family Car Group —Burleson, TX
- $26,000 - $100,000 a year
- Dealership
- Entry level
- Paid training
- Disability insurance
Quick Apply
Pre-Owned Porter
Family Car Group —Burleson, TX
- $13 - $14 an hour
- Dealership
- High school diploma or GED
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Lot Porter
Family Car Group —Burleson, TX
- $13 - $15 an hour
- Dealership
- High school diploma or GED
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Pre-Owned Manager
Family Car Group —Burleson, TX
- Dealership
- Mid-level
- Retail management experience
- Paid training
- Disability insurance
Quick Apply

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Service Excellence Representative

Precision Monitoring -
Burleson, TX

Quick Apply

Job Details

Full-time
$20 - $25 an hour
13 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Revenue cycle management
Customer communication
Teamwork
High school diploma or GED
Attention to detail
Organizational skills

Full Job Description

Position: Service Excellence Representative

Status: Full Time

Shift: 8am - 5pm

Reports to: Revenue Cycle Manager

Company Overview

Precision Monitoring is a leading innovator in healthcare diagnostics, offering remote monitoring and enterprise management solutions that drive better outcomes across the healthcare continuum. We specialize in Holter, Event, and Telemetry monitoring systems that simplify complex workflows for providers operating in a highly regulated environment.

Our culture promotes analytical thinking, innovation, and a commitment to excellence. As we continue to expand, we’re seeking passionate professionals who bring energy, integrity, and a results-driven mindset to join our growing team. We offer competitive compensation, comprehensive medical benefits, and a collaborative work environment.

Position Summary

The Service Excellence Representative serves as plays a key role in the revenue cycle by serving as the first point of contact for patients regarding billing inquiries, insurance verification, and out-of-pocket cost estimates. This position requires strong communication skills, attention to detail, and a working knowledge of healthcare billing processes to ensure accurate, timely, and compassionate service that supports both patient satisfaction and financial performance

Key Responsibilities:

Respond to inbound and outbound patient calls regarding billing, insurance, and out-of-pocket cost estimates in a professional and empathetic manner.
Ensure Proper Documentation-log call details accurately and provide estimate breakdowns to patients and answer any questions regarding benefit questions in our system.
Clear Communication-Respond to requests for clarification from other departments
Maintain strict adherence to HIPAA and other privacy regulations, safeguarding patient information during all communications.
Demonstrate consistency in applying workflow steps, helping maintain quality assurance and operational integrity
Meet individual and team performance metrics, including call volume, average handle time, and documentation accuracy
Promote a supportive and optimistic team environment by engaging respectfully with colleagues and contributing to a culture of encouragement.
Review billing charge codes and associated diagnoses to ensure alignment with payor requirements, supporting accurate cost estimates and claim processing

Essential Functions:

Effectively manage inbound and outbound calls to assist patients with billing, insurance, and financial inquiries, ensuring a high level of service and professionalism.
Provide and update patient or insurance information in the system to support correct billing and estimate generation.
Follow standardized workflows and scripts to maintain consistency, compliance, and operational efficiency across all interactions
Document all patient interactions in real time, ensuring completeness and accuracy to support continuity of care and revenue cycle processes
Meet or exceed performance metrics, including call volume, average handle time (AHT), documentation accuracy, and first-call resolution
Demonstrate a positive attitude, strong work ethic, and commitment to quality, setting an example for peers.
Communicate clearly and empathetically to help patients understand their financial responsibilities, including charges, statements, and payment options.
Participate in ongoing training and development activities to stay current with system updates, payor guidelines, and departmental policies
Perform other duties as assigned to support department objectives.

Qualifications

High school diploma or equivalent required
Minimum of 3 years of experience in billing, patient access or high-volume call center with demonstrated success.
Current experience navigating practice management software.
Strong organizational, critical thinking, and problem-solving skills.
Experience in Microsoft Office (Excel).
Skilled in customer service and understanding our organization.
Comfortable working with KPIs and performance-based metrics.
Ability to accept and apply constructive feedback with professionalism.
Working with a sense of urgency
Communicate with compassion and knowledge to our outward-facing customers and escalate as appropriate when unable to resolve.

Equal Opportunity Statement

Precision Monitoring is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, gender, national origin, age, disability, genetics, veteran status, sexual orientation, or any other protected characteristic under applicable law. This policy applies to all employment practices including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service excellence representative jobs in cleburne, tx

Service Excellence Representative

SERVICE EXCELLENCE REPRESENTATIVE

Sales Representative

Outside Sales Representative / Account Executive – SLED (State, Local, and Education)

Outside Sales Rep- Paid Weekly- Paid Training

Assistant Teacher - Pre-K / Kindergarten

Sales and Operations Management Trainee

Customer Service Representative I

Client Service Representative

Appeals Representative II

Carrier Services Representative

Warehouse Customer Service Representative

Quality Assurance Fellow

Wireless Sales Pro

Retail Support Specialist

PRN Unit Secretary

Internet Sales Representative

Pre-Owned Porter

Lot Porter

Pre-Owned Manager

I want to receive the latest job alert for service excellence representative in cleburne, tx

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