Top 69 Technical program manager Jobs in Clemson, Sc

Program Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
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Plant IT Manager
Focus —Seneca, SC
- $120,000 - $150,000 a year
- Full-time
- 6 years
- Computer Science
- Master's degree
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Business Unit Site IT Manager
BorgWarner —Seneca, SC
- $125,600 - $172,700 a year
- Full-time
- Computer science
- 6 years
- Computer Science
Machining Project Manager
Poly-Med, Inc. —Liberty, SC
- $75,000 - $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- Engineering
- Health savings account
- Health insurance
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Melt Extrusion Engineer - Senior
Poly-Med, Inc. —Piedmont, SC
- $75,000 - $130,000 a year
- Full-time
- Background check
- 5 years
- Ability to climb stairs
- Health savings account
- Relocation assistance
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Product Design Engineer
ITT Inc. - English US —Westminster, SC
- $73,700 - $100,000 a year
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
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Product Manager
Itron —West Union, SC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Engineering
- Employee stock purchase plan
- 401(k) matching
11d
Service Desk Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
Quick Apply
Continuous Improvement Engineer
Knowles —Liberty, SC
- $90,000 - $110,000 a year
- Senior level
- Business
- Commercial
- Paid holidays
- 401(k)
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Product Development Manager
Itron —West Union, SC
- Full-time
- 5 years
- Office
- Senior level
- Employee stock purchase plan
- 401(k) matching
14d
Sr. Manager, IT Solutions Delivery
TTI Floor Care North America —Anderson, SC
- Full-time
- Oracle
- Computer Science
- Office
ENGINEERING TECHNICIAN
Velvet Drive LLC —Liberty, SC
- Overtime
- Engineering
- Office
- Senior level
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OT IS Manager
First Quality —Anderson, SC
- Full-time
- 5 years
- Computer literacy
- System design
- Wellness program
- Paid parental leave
Project Engineer | Industrial Environmental (EHS)
BUNNELL LAMMONS ENGINEERING —Clemson, SC
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Engineering Manager
Techtronic Industries Power Equipment —Anderson, SC
- Full-time
- Engineering
- Office
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Reliability Engineer
Sandvik —Westminster, SC
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Department Manager | Environmental
BUNNELL LAMMONS ENGINEERING —Anderson, SC
- Full-time
- 3 years
- US work authorization
- Organizational skills
- Paid holidays
- Disability insurance
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Senior Reliability Engineer - Seneca, SC
BASF Environmental Catalysts and Metal Solutions —Seneca, SC
- $115,000 - $145,000 a year
- Email
- Engineering
- 8 years
- Analysis skills
- Disability insurance
- Health insurance
Quality Engineer
SMF —Anderson, SC
- Full-time
- Research
- Mid-level
- Welding
- Profit sharing
- Health savings account
Quick Apply
Manufacturing Engineering Trainee - Belton, SC
Dodge Industrial, Inc. —Belton, SC
- Full-time
- Engineering
- Analysis skills
- Continuous improvement

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technical program manager jobs near clemson, sc

Program Manager

Leader Communications Inc -
Clemson, SC

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Job Details

Full-time

Qualifications

Knowledge management
Customer communication
ITIL Certification
Managing teams in a customer support role
Team leadership
Client rapport building
Contract performance monitoring
Incident Escalation
Frontline customer support management
Bachelor's degree
SharePoint
Project contract management
Document version tracking
Microsoft Project
Call center management
Senior leadership
Help desk
Strategic workforce planning
IT risk management

Full Job Description

Position Summary

The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services.

Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

Oversee the entire program for the contract and all associated teams.
Ensure that all deliverables are provided in accordance with contract requirements and that SLAs are adhered to.
Communicate with key government personnel including, but not limited to, the SDOD Director, Call Center Manager, and COR.
Provide administrative directions to subordinate leads and task managers.
Possess corporate authority to recruit, hire, terminate personnel, and commit corporate resources in support of contract performance.
Oversee all contract task areas including Tier 1 Service Desk, Advanced Problem Resolution, USPTO Contact Center, Knowledge Management, Accounts Management, and Executive Support.
Lead performance oversight of high-volume contact center and service desk operations.
Manage risk, contingency planning, surge staffing, and COOP readiness.
Ensure compliance with NIST, FISMA, ATO, and federal IT security requirements.
Oversee AI-enabled service enhancements and continuous service improvement initiatives.
Leads executive-level operational reviews and performance briefings.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

Fifteen (15) years of management experience or equivalent combination of education and experience. Experience/Education Substitution Guidelines: 1 year of study/experience equates to 1 year of relevant IT experience/education.
Must have ITIL Certification. May hold 1 or more Help Desk Institute (HDI) certifications; HDI Support Center Director is preferred
Experience overseeing enterprise IT service desk or contact center operations supporting large federal or similarly regulated environments with:
10,000 or more users
High-volume, multi-channel support operations
Formal Tier 1 and Tier 2 escalation processes
Strict Service Level Agreement (SLA) performance requirements
Demonstrated experience ensuring contract deliverables and SLAs are met in a federal IT environment. Bachelor's degree in the related subject area.
FedRAMP cloud environments.
Knowledge-Centered Service (KCS)

Skill & Certification Requirements

Executive communication
Contract governance leadership
Risk management
Operational analytics
Strategic workforce planning
Personnel must possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work).
Excellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another person's perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests of the USPTO and convince others by making valid and relevant points in a professional manner.
Excellent written communication skills includes ensuring text is accurate and is expressed in clear, straightforward manner.
Personnel must possess administrative and project management skills.
The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs.
Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS.
LCI is an Equal Opportunity Employer/ Veterans/ Disabled

Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]

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Refine Your Search

technical program manager jobs in clemson, sc

Program Manager

Plant IT Manager

Business Unit Site IT Manager

Machining Project Manager

Melt Extrusion Engineer - Senior

Product Design Engineer

Product Manager

Service Desk Manager

Continuous Improvement Engineer

Product Development Manager

Sr. Manager, IT Solutions Delivery

ENGINEERING TECHNICIAN

OT IS Manager

Project Engineer | Industrial Environmental (EHS)

Engineering Manager

Reliability Engineer

Department Manager | Environmental

Senior Reliability Engineer - Seneca, SC

Quality Engineer

Manufacturing Engineering Trainee - Belton, SC

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