Top 7 Call center manager Jobs in Clermont Fl

Program Supervisor, Patient Services
AssistRx —Orlando, FL
- $59,000 - $66,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Disability insurance
- Health insurance
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Program Supervisor, Specialty Pharmacy Patient Services
AssistRx —Orlando, FL
- $59,000 - $66,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Senior Manager, Guest Operations Strategy (Guest Contact Center)
Signature Aviation —Orlando, FL
- Full-time
- Senior level
- Leadership
- Communication skills
- Paid parental leave
- Health savings account
Contact Center Supervisor
Equity LifeStyle Properties —Orlando, FL
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Paid holidays
- Health insurance
Customer Care Supervisor
Hilton Grand Vacations —Orlando, FL
- Mid-level
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
12d
Contact Center Director
InnovaCare Services Company, LLC —Orlando, FL
- Full-time
- HIPAA
- US work authorization
- Senior level
Quick Apply

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Vacation Package Sales Agent
Vacation Innovations —Orlando, FL
Engage with customers by handling inbound and outbound calls to discuss exciting promotional vacation offers. *4+ years* of customer service, call center, sales…
$60,000 - $85,000 a year
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Dispatcher (Transportation experience and CDL preferred)
RATP Dev USA —Tavares, FL
Review and respond to all incoming calls, confirming all details with the client review reservation two weeks out. Must be a minimum of 18 years of age.
$17.75 an hour
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Shared Services Manager
Equitas Health, Inc. —Columbus, OH
Must have reliable transportation and valid driver’s license. The manager leads call center agents, referral specialists, prior authorization specialists, pre-…
$74,500 - $89,400 a year
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6d
Customer Success Patient Care Manager
Gifthealth Inc —Columbus, OH
Ensure Zendesk wait time and calls in queue remain under suggested time and number. CPhT is preferred, but we can also facilitate getting this certification…
$68,109 - $80,128 a year
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5d

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call center manager jobs near clermont fl

Program Supervisor, Patient Services

AssistRx -
Orlando, FL

Quick Apply

Job Details

Full-time
$59,000 - $66,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Staff supervision
Team supervision
Managing teams in a customer support role
Staff scheduling
Health insurance policy knowledge
Process design
Team scheduling
Patient financial aid assistance
Resource scheduling coordination
Project management experience in healthcare
Healthcare team management
Call center management
Staffing management
Client interaction via phone calls

Full Job Description

The purpose of the Supervisor, Patient Services is to supervise and manage the intake teams who triage calls, facilitate the enrollment process, and conduct benefits investigation. The Supervisor plans and implements operational service center strategies; improving systems and processes; meeting and exceeding quality goals; establishing relationships with business partners; and provide development and management support of associates. This position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities.

Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives
Selects, hires, leads and develops departmental associates; provides training, feedback and development opportunities; coaches associates to ensure their success; manages performance
Collaborates with call center management staff to execute programs to facilitate conversion, compliance and adherence
Coordinate and manage special projects which will frequently be cross-functional in nature
Presents to external audiences (primarily healthcare providers and insurers)

Requirements

Education and experience required:

Bachelor’s Degree or equivalent work experience to include supervisory or applicable professional leadership experience.
Without bachelor’s degree – applicable professional leadership experience that highlights the ability to lead, motivate and interact in a telephone-focused team setting.

Specific type of experience required:

3-5 years of financial assistance
1-3 years of specialty pharmacy or pharmacy insurance preferred
3-5 years of supervisor or lead experience
Professional level knowledge of customer care techniques and processes.

In-depth understanding of insurance plans and benefit structures.
Been involved in or managed special projects in a call center or similar environment.

Benefits

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Pay: $59,000.00 - $66,000.00 per year

Quick Apply

Refine Your Search

call center manager jobs in clermont fl

Program Supervisor, Patient Services

Program Supervisor, Specialty Pharmacy Patient Services

Senior Manager, Guest Operations Strategy (Guest Contact Center)

Contact Center Supervisor

Customer Care Supervisor

Contact Center Director

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