Top 49 Processing agent Jobs in Cleveland, Tn

Processing Agent
Blue Line Solutions, LLC —Chattanooga, TN
- Call employer
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
14d
SANITATION
Building Services of America LLC —Cleveland, TN
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Service Installation Technician
Randstad —Chattanooga, TN
- $46,000 - $54,000 a year
- Overtime
- Customer service
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
2h
Manager of Quality and Business Insights
HomeServe USA —Chattanooga, TN
- $73,656.09 - $98,208.12 a year
- Weekends as needed
- 5 years
- Writing skills
- Office
Quick Apply
13d
Credit Representative
Farmers Home Furniture —Dayton, TN
- Part-time
- Sales
- Word processing
- Basic math
Credit Manager
Farmers Home Furniture —Dayton, TN
- Full-time
- Basic math
- Mid-level
- Office
Senior Finance AI & Automation Developer
Enersys Delaware Inc —Ooltewah, TN
- $95,300 - $142,900 a year
- Full-time
- Hybrid work
- Azure
- Engineering
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
1d
Customer Account Manager/ Licensed Producer
Allstate Insurance Agency - Donna Johnson —Chattanooga, TN
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
PAYROLL TAX MANAGER
Palco —Chattanooga, TN
- Full-time
- Remote
- Writing skills
- Research
- 3 years
- Paid training
- AD&D insurance
9d
Marine Interdiction Agent
Customs and Border Protection —United States
- $76,745 - $142,199 a year
- Online Application
- Mid-level
- Doctor of Philosophy
- Travel
- Dental insurance
- 401(k)

Discover related jobs

Based on your search for processing agent jobs.

Regional Sales Associate - Laundry Services
Southeastern Laundry Equipment Sales —Chattanooga, TN
This role is responsible for developing new business, managing existing client relationships, and driving revenue growth. Laundry Industry: 3 years (Preferred).
$70,000 - $90,000 a year
Quick Apply
Independent Sales Associate
THWS Holdings LLC/DBA Anchor Benefit Advisors —Tennessee
A valid health and life insurance license is preferred; licensing assistance is available for candidates who don't yet hold one.
$78,000 - $105,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Cargo Agent
PrimeFlight Cargo Services —Columbus, OH
Must have a valid state-issued driver’s license with an acceptable driving record. Experience in cargo handling, logistics, or a related field.
$17 an hour
Quick Apply
13d
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. Greet guests upon arrival, check them in, and provide…
$15.00 - $16.50 an hour
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for processing agent in cleveland, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

processing agent jobs near cleveland, tn

Processing Agent

Blue Line Solutions, LLC -
Chattanooga, TN

Quick Apply

Job Details

14 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Computer operation
Phone communication
Computer literacy
High school diploma or GED
Telecommunications headsets
Computer skills

Full Job Description

Job Title: Processing Agent

Company: Blue Line Solutions, LLC
Location: Chattanooga, TN

About Blue Line Solutions

Blue Line Solutions is a mission-driven public safety technology company founded by law enforcement professionals to make communities safer through innovative traffic enforcement and intelligence solutions. We partner with law enforcement agencies across the country to improve roadway safety, support community initiatives, and provide exceptional service to our customers and agency partners.

Our core values include Integrity, Attitude, Accountability, Diligence, Perseverance, and Discipline.

Position Summary

The Processing Agent serves as a critical link between Blue Line Solutions, law enforcement agencies, and the public. This position is responsible for processing citations, handling inbound and outbound customer calls, collecting citation payments, answering inquiries, and providing exceptional customer service while maintaining accuracy, professionalism, and confidentiality.

This role requires employees to balance phone responsibilities and citation processing duties throughout the workday while meeting established quality, productivity, attendance, and customer service expectations.

Essential Functions

The essential functions of this position include, but are not limited to:

Customer Service & Phone Support

Handle inbound and outbound phone calls regarding citations, payments, court information, address updates, and general inquiries.
Provide professional, courteous, and accurate information to members of the public.
De-escalate difficult conversations while maintaining professionalism and empathy.
Process citation payments received by phone.
Document customer interactions accurately within company systems.

Citation Processing

Process citations accurately and efficiently using company software and systems.
Review records for completeness and accuracy.
Process address updates, payments, correspondence, and related documentation.
Maintain quality standards while meeting productivity expectations.
Ensure confidential information is handled appropriately.

Agency & Internal Support

Communicate professionally with law enforcement agencies, Chiefs of Police, government officials, and internal team members.
Assist with special projects and operational initiatives as assigned.
Support Mail Room operations and other departmental functions as needed.
Participate in training, meetings, and continuous improvement initiatives.

Performance Expectations

Employees in this position are expected to:

Maintain established department standards for productivity, quality, attendance, and customer service.
Successfully perform both phone-related duties and citation-processing responsibilities.
Meet department performance metrics as established and communicated by management.
Maintain regular and reliable attendance.
Demonstrate professionalism and responsiveness when interacting with customers, agencies, and coworkers.
Adapt to changing workloads, priorities, and operational needs.

Examples of performance metrics may include productivity, quality, phone availability, call handling expectations, attendance, and overall contribution to departmental goals.

Work Schedule

Standard hours are generally Monday through Friday, 8:30 a.m. – 5:00 p.m.
Additional hours may occasionally be required based on business needs.
Work assignments may vary throughout the day based on operational demands.

Physical & Mental Requirements

To perform the essential functions of this position, employees must be able to:

Use a computer, keyboard, mouse, telephone, headset, and multiple monitors throughout the workday.
View and interpret information displayed on computer screens.
Communicate effectively by telephone and electronic means.
Sit, stand, walk, and change positions throughout the workday, with or without reasonable accommodation.
Perform repetitive hand, wrist, and finger movements associated with computer work.
Maintain focus and attention to detail while performing repetitive administrative tasks.
Manage multiple tasks simultaneously while maintaining accuracy and professionalism.
Work independently and as part of a team.
Remain available and engaged during scheduled work hours, except during approved breaks, lunches, accommodations, or approved leave.

Work Environment

This position is performed primarily in an office or approved remote-work environment.

Employees may be required to:

Work at a workstation for extended periods of time.
Utilize multiple computer monitors and software systems simultaneously.
Alternate between phone-based responsibilities and computer-based processing work.
Handle a high volume of customer interactions and administrative tasks.

Education & Experience

Required

High School Diploma or GED.
Basic computer proficiency.
Strong communication and customer service skills.

Preferred

Previous call center, customer service, administrative, or records-processing experience.
Experience handling confidential information.
Experience working with government agencies, law enforcement agencies, or public-facing services.
Experience utilizing payment-processing systems, CRM platforms, or records-management software.

Key Competencies

Customer Service
Communication
Professionalism
Attention to Detail
Accountability
Time Management
Adaptability
Problem Solving
Teamwork
Confidentiality

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid Holidays
Additional company-sponsored benefits as applicable

Why Work at Blue Line Solutions?

Be part of a mission-driven organization dedicated to saving lives and supporting public safety
Lead and shape a critical function within a growing company
Work alongside a team that values integrity, accountability, and execution
Play a direct role in scaling a company with national impact
Join a culture focused on ownership, collaboration, and continuous improvement

Blue Line Solutions is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Quick Apply

Refine Your Search

processing agent jobs in cleveland, tn

Processing Agent

SANITATION

Service Installation Technician

Manager of Quality and Business Insights

Credit Representative

Credit Manager

Senior Finance AI & Automation Developer

Customer Account Manager/ Licensed Producer

PAYROLL TAX MANAGER

Marine Interdiction Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for processing agent in cleveland, tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected