Top 22 Comptia a Jobs in Cleveland, Oh

Entry-Level IT Support Associate (B)
Expedient —Cleveland, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
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4d
Desktop Support Analyst II
DYOPATH —Cleveland, OH
- $31.68 an hour
- Monday to Friday
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
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8d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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IT Support Specialist
Hana Technologies, Inc. —Solon, OH
- $40,000 - $50,000 a year
- Mid-level
- Office
- Windows
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Network Oper Center Analyst I-Info Serv Data Center
METROHEALTH SOUTH CAMPUS —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Technology System Specialist
Lorain County Community Action Agency —Lorain, OH
- $26.84 - $29.10 an hour
- Full-time
- Background check
- Windows
- Driver's License
- Health savings account
- Health insurance
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12d
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $23.72 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Systems Administrator (MSP)
Dan T. Moore Company —Cleveland, OH
- Full-time
- Background check
- Computer science
- Computer Science
- Mileage reimbursement
- Paid holidays
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3d
Part-Time Level 2 IT Support Technician
Smart Technology Solutions —Cleveland, OH
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
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13d
IT Systems Administrator
Hana Technologies, Inc. —Solon, OH
- $65,000 - $85,000 a year
- 5 years
- Office
- Bachelor's degree
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IT Help Desk Tier 1 - Bilingual
DEX Imaging —Cleveland, OH
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Senior IT Support Specialist
Warwick Communications —Broadview Heights, OH
- On call
- Microsoft Excel
- Azure
- Microsoft Outlook
Service Desk Analyst I
Fortress SRM LLC —Independence, OH
- $21 - $24 an hour
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
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1d
Systems Administrator
Sierra Lobo, Inc. —Cleveland, OH
- Full-time
- Computer Science
- Mid-level
- Scripting
Server/Desktop Specialist
Advanced IT Professionals LLC —Newbury Center, OH
- $20 - $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Work from home
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RETAIL COMPUTER TECHNICIAN
Micro Center —Mayfield Hts, OH
- From $15 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
NRP Investments LLC —Cleveland, OH
- $55,000 - $75,000 a year
- Full-time
- Computer science
- Mid-level
- In-person
- Paid parental leave
- Paid holidays
Quick Apply

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Desktop Support Analyst II
DYOPATH —Cleveland, OH
Valid driver's license with an acceptable driving record. Bachelor's Degree in Computer Science, Information Technology, or a related field; OR four years of…
$31.68 an hour
Quick Apply
8d
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
Communication Skills: Communicates technical issues clearly to both technical and non-technical audiences and manages expectations appropriately.
$23.72 - $33.00 an hour

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Entry-Level IT Support Associate
Expedient —Dublin, OH
We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc.
$32,000 - $37,000 a year
Quick Apply
8d
IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
Quick Apply

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Entry-Level IT Support Associate (B)

Expedient -
Cleveland, OH

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Job Details

Full-time
$32,000 - $37,000 a year
4 days ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Serving clients
In-person customer service
Customer engagement
IT department experience

Full Job Description

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate, in our Cleveland, OH data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.

If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.

Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com

Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.

The Schedule and Shift Premium: This position operates on a regular schedule of Thursday through Saturday, alt. Wednesdays from 7 am to 7 pm local time and includes an additional bonus, paid out upon completion of the initial training. Additionally, lunch breaks are fully paid for all IT Support Associates working 12-hour shifts.

Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.

Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000 - $37,000 per year, paid out hourly, can vary depending on market and shift.

PLEASE NOTE: We are an essential business due to our support of clients in industries such as healthcare, financial services, public utilities and other critical infrastructure. Because this is considered a critical position in the organization, a physical presence, on-site in the data center is required. As a result, every effort is being made to ensure the protection of our employees and our job candidates in the data center.

Responsibilities of the IT Support Associate:

Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Follow strict security protocols to allow client access requests inside the data center using specific access control criteria
- for example, if a client requests to remove equipment without prior notification or as per contractual obligation
Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
Cover the front desk phone, and conduct physical and virtual security checks
Process and prioritize client and employee technical requests by phone, email or in person
Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support

Minimum Qualifications of the IT Support Associate:

Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Previous customer-service work experience
Must always be professional and patient, as this is a client-facing role
Excellent written and verbal communication skills
Strong analytical and independent problem-solving skills
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Having a willingness and ability to learn quickly
Must pass pre-employment screens

Physical Tasks/Demands:

Sitting - stationary/seated position during the workday in order to check in visitors
Walking - must be able escort visitors to their equipment; must be able to walk the entire perimeter of the physical plant/data center several times during the shift to conduct hands-on assessments ensuring building safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center
Lifting - frequently lifts lightweight items and occasionally lifts heavy-weight materials such as equipment, parts, computer and server hardware
Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, to move equipment, install equipment, etc. as required

Sponsorship is not provided. Expedient does not engage with third-party recruiting or staffing firms.

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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Refine Your Search

comptia a jobs in cleveland, oh

Entry-Level IT Support Associate (B)

Desktop Support Analyst II

Tier 1 Technical Support Specialist

IT Support Specialist

Network Oper Center Analyst I-Info Serv Data Center

Technology System Specialist

Service Desk Analyst II

Systems Administrator (MSP)

Part-Time Level 2 IT Support Technician

IT Systems Administrator

IT Help Desk Tier 1 - Bilingual

Senior IT Support Specialist

Service Desk Analyst I

Systems Administrator

Server/Desktop Specialist

RETAIL COMPUTER TECHNICIAN

IT Support Specialist

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