Top 9 Humane society Jobs in Cleveland Oh

Animal Resource Center (ARC) Client Care Associate
Cleveland Animal Protective League —Cleveland, OH
- $17.70 - $18.45 an hour
- Part-time
- Computer literacy
- Clinic experience
- Windows
Project CARE Associate
Cleveland Animal Protective League —Cleveland, OH
- $17.85 an hour
- Weekends as needed
- Computer literacy
- Windows
- Forklift
12d
Adoptions Associate
Cleveland Animal Protective League —Cleveland, OH
- $17.10 - $17.85 an hour
- Part-time
- Computer literacy
- Windows
- High school diploma or GED
Veterinary Assistant I
Cleveland Animal Protective League —Cleveland, OH
- $17.85 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Typing
12d
Animal Resource Center (ARC) Manager
Cleveland Animal Protective League —Cleveland, OH
- $57,500 - $60,000 a year
- Full-time
- Writing skills
- Mid-level
- Associate's degree
Animal Shelter Adoptions Associate - FT (TUES- SAT)
Friendship Animal Protective League —Elyria, OH
- $14 - $15 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- English
- Health insurance
Quick Apply
6d
Director Of Major Giving
Cleveland Animal Protective League —Cleveland, OH
- $83,000 - $93,000 a year
- Weekends as needed
- Microsoft Word
- Marketing
- Customer service
Veterinary Clinic Technician
Geauga Humane Society's Rescue Village —Novelty, OH
- Weekends as needed
- Background check
- Pass drug screening
- Clinic experience
- Paid holidays
- Disability insurance
Quick Apply
13d

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Dog Groomer and Kennel Tech
Misty Glen Country Retreat for Dogs & Doggie Day Camp —Westlake, OH
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Licensed to practice veterinary medicine in the state of Ohio or eligible for licensure; must obtain license within 30 days of hire; Willing and able to…
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Animal Resource Center (ARC) Client Care Associate

Cleveland Animal Protective League -
Cleveland, OH

Apply Now

Job Details

Part-time
$17.70 - $18.45 an hour

Qualifications

Companion animal handling
Customer communication
Mops
Animal behavior
High school diploma or GED

Full Job Description

Job Title: Animal Resource Center (ARC) Client Care Associate
Department: Shelter
Classification: Part time, non-exempt

Salary: $18.45 Hourly
Job Relationship: Reports to Animal Resource Center Supervisor

Position Summary: Greets and provides accurate information to visitors. Answers telephones,
responds to texts, and assists Animal Resource Center (Admissions, project
CARE, Community Pet Clinic (CPC)) clients by handling their questions or
appropriately redirecting calls. Schedules all shelter admissions appointments.
Monitors and replies to all electronic communication from ARC clients.

____________________________________________________________________________________
Essential Job Functions:

Ensures optimal, professional customer service experience
Models “Compassion” core value behavior: Treats animals & people with respect, empathy, and
kindness.
Listens and responds to the needs of people who call the APL, use our programs and services,
support us, work and volunteer for us, and to other animal welfare organizations that turn to us for
help.
Always represents the APL in a professional and courteous manner.
Presents a welcome, helpful, and empathetic first impression to clients.
Provides prompt and courteous in-person and telephone customer service; counsels and
educates clients; assists them with problem-solving and discusses options
Schedules client appointments for animal admissions
Provides accurate information about the APL’s programs and services, especially admissions,
Project CARE and CPC; directs clients to the appropriate departments or other agencies for
further assistance as needed
Actively solicits donations. Assists with accepting in-kind donations.

Provides optimal standard of care to all animals sheltered at the APL

Feeds shelter animals and performs daily cleaning of kennels, cages, and public areas
Performs physical examinations, vaccinations, and administration of tests and other medications to
shelter animals per protocol
Keeps Supervisor, Animal Care, and Clinic Departments informed of animal behavior and/or health
concerns
Maintains accurate kennel and computer records
Stocks areas and spot-cleans kennels and public areas throughout the day
Follows all safety guidelines to ensure a safe work environment. Takes immediate action to address any
safety concern or noncompliance of safety rules that could put an employee, volunteer, client, animal, or
the organization at risk
Performs euthanasia as assigned

Performs other duties as assigned including but not limited to:

Keeps supervisor informed of visitor and client concerns
Assists clients with questions, explains appointment process, available services, and payment
support options.
Stocks area and cleans public areas throughout the day as needed
Informs supervisor of special needs cases for potential public relations or direct mail pieces
Follows all safety guidelines to ensure a safe work environment for staff and living environment for
animals. Takes immediate action to address any safety concern or noncompliance of safety rules
that could put an employee, volunteer, client, animal, or the organization at risk
Promotes communication and cooperation between APL departments
Promotes integration and utilization of volunteers; assists with volunteer training.
Performs other duties and special projects as assigned

Qualifications

High school diploma or equivalent
Minimum one year customer service experience
Able to read, understand, and follow instructions
Able to work with animals, disinfectants, and cleaning supplies
Able to perform physical work: scrubbing, mopping, bending, lifting, walking and standing for up to 10
hours a day, lifting up to 50 pounds with assistance
Euthanasia certified or the ability to become euthanasia certified within 6 months of employment; willing
to perform euthanasia
Experience in animal shelter clinic strongly preferred

Knowledge and Skills

Ability to work in a fast-paced environment with a variety of people
Ability to work with a computer in a Windows environment
Knowledge of basic veterinary terms and animal care needs
Knowledge of animal breeds, behavior, and handling
Excellent communication skills and proven ability dealing with the public
Demonstrated ability to handle high-stress and emotionally charged situations
Detail oriented and able to prioritize and perform duties efficiently and effectively and with an
adequate degree of independence
Committed to maintaining the Cleveland Animal Protective League’s high standard of animal care
and mission to foster compassion and end animal suffering.
Fear Free certified or must become certified within 6 months of hire

Working Conditions
Work is performed constantly in an animal shelter and veterinary clinic that operates seven days per
week with exposure to animals, including some with questionable health and temperament concerns, high
noise levels, zoonotic diseases, and cleaning agents. The person in this position needs to be able to sit
and stand for long periods of time, constantly operate a computer, telephone, and other office equipment
(i.e. calculator, copier, fax machine, and printer). Occasionally positions self to perform shelter and clinic
cleaning functions. Constantly communicate with visitors, staff members and volunteers who have
inquiries about all aspects of the APL’s operations and must be able to exchange accurate information in
these situations. Must be able to detect and recognize animal behavior that is potentially dangerous.
Occasionally move animals weighing up to 50 pounds (i.e. through the shelter on leash or using other
safe restraint and animal handling equipment, into and out of cages in the shelter, into and out of shelter
vehicles, onto and off of exam tables). Must be able to modify schedule to meet the APL’s operational
needs.

Our Core Values
Compassion ‐ We are compassion in action. We believe every animal and person has value and worth
and should be treated with respect, empathy, and kindness to support the human‐animal bond.

Advocacy ‐ We are a voice for animals, dedicated to lifesaving solutions that advance their quality of
life, and promote their place in society.

Leadership – We act with integrity, creativity, duty to community, and have the courage to change.
These are the driving forces that make us a leading animal welfare organization.

Innovation – We are devoted to pioneering new approaches to the evolving challenges animals face by
developing ethical, humane solutions and working in partnership with the public and animal welfare
community.

Community – We continually strive to be a diverse and inclusive team and believe we must all work
together to best fulfill our vision.

Apply Now

Refine Your Search

humane society jobs in cleveland oh

Animal Resource Center (ARC) Client Care Associate

Project CARE Associate

Adoptions Associate

Veterinary Assistant I

Animal Resource Center (ARC) Manager

Animal Shelter Adoptions Associate - FT (TUES- SAT)

Director Of Major Giving

Veterinary Clinic Technician

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