Top 1644 Guest service Jobs in Clinton, Tn

Director of Operations
Confidential —Knoxville, TN
- From $100,000 a year
- Full-time
- Bilingual
- Background check
- 3 years
- Health savings account
- Relocation assistance
Quick Apply
Front Desk Agent
La Quinta Inns & Suites —Knoxville, TN
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
Host
Aspire —Clinton, TN
- $14 - $16 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Employee discount
- Flexible schedule
Quick Apply
High-Energy Server / Sales Machine
Big Kahuna Wings - West Town —Knoxville, TN
- Up to $1,000 a week
- Part-time
- Bar
- Casual dining restaurant
- US work authorization
- Employee discount
Quick Apply
AM Breakfast Attendant
Legacy Ventures —Knoxville, TN
- $15 an hour
- Overtime
- Sanitation
- English
- Analysis skills
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14d
Server
The Chop House —Knoxville, TN
- $20 - $25 an hour
- Part-time
- Casual dining restaurant
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Server
Connors Steak & Seafood —Knoxville, TN
- $20 - $30 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Paid training
- Health insurance
Quick Apply
Guest Engagement Specialist (full-time)
Altar'd State —Knoxville, TN
- $20 an hour
- Weekends as needed
- Google Workspace
- Research
- Office
- Health savings account
- Paid holidays
Guest Service Representative
Holiday Inn Express Knoxville East —Knoxville, TN
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Representative, Guest Services
Pilot Company (SSC) —Knoxville, TN
- Full-time
- Spanish
- High school diploma or GED
- Military encouraged
- Health insurance
- Dental insurance
3d
Guest Engagement Specialist - Tier 2
Altar'd State —Knoxville, TN
- $22 an hour
- Weekends as needed
- Google Workspace
- Research
- Mid-level
- Health savings account
- Paid holidays
Luxury Dealership Greeter | Part-time | Flexible Schedule
Mercedes-Benz of Knoxville —Knoxville, TN
- Part-time
- Dealership
- Pass drug screening
- Clean MVR report
- Employee discount
- Flexible schedule
Golf Services Associate (Guest Check In)
Topgolf —Knoxville, TN
- Part-time
- Computer literacy
- US work authorization
- Computer skills
- Dental insurance
- Vision insurance
Guest Service Agent
Hilton Knoxville —Knoxville, TN
- $16 - $17 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Health savings account
Quick Apply
Server
Chesapeake's —Knoxville, TN
- $20 - $35 an hour
- Part-time
- Basic math
- Ability to lift 50 pounds
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
Donor Events Manager
Zoo Knoxville —Knoxville, TN
- $58,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
15h
Hotel Room Attendant/Laundry Attendant - ORNL Oak Ridge, TN
Oakridge National Laboratory Oak Ridge TN —Oak Ridge, TN
- $22.56 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
Quick Apply
Host
Chesapeake's —Knoxville, TN
- $14 - $17 an hour
- Part-time
- Math
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Server/Waiter
Original Louis' Restaurant —Knoxville, TN
- $16 - $25 an hour
- Part-time
- Casual dining restaurant
- In-person
- Restaurant
- Employee discount
- Flexible schedule
Quick Apply
3d
Front Desk Agent
Home 2 Suites by Hilton —Powell, TN
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply

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guest service jobs near clinton, tn

Director of Operations

Confidential
Knoxville, TN

Quick Apply

Job Details

Full-time
From $100,000 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Teamwork
Team leadership
Team development
Hospitality industry experience
Profit & Loss statement
Recruiting
Meeting or exceeding sales goals
Business operations
Restaurant cost management
Managing food service teams
Process management
Food service management

Full Job Description

The Director of Operations is responsible for leading the operational performance of multiple restaurant locations. This role provides strategic leadership to District Managers, Restaurant General Managers, and support teams to drive sales growth, profitability, operational excellence, guest satisfaction, and team engagement while ensuring brand standards are consistently executed.

The Director of Operations partners with executive leadership to develop and execute business strategies that improve financial performance, operational efficiency, and organizational culture.

Essential Responsibilities

Operational Leadership

Provide leadership and direction for multiple restaurant locations through District Managers and Restaurant General Managers.
Ensure consistent execution of brand standards, food quality, cleanliness, speed of service, and hospitality.
Monitor key performance indicators (KPIs) and implement action plans to improve operational performance.
Conduct regular restaurant visits, operational audits, and business reviews.
Drive continuous improvement initiatives and operational best practices.

Financial Management

Achieve sales, profit, and EBITDA goals.
Manage restaurant P&Ls across assigned markets.
Analyze financial reports to identify opportunities for increased profitability.
Control labor, food, and operating costs while maintaining guest satisfaction.
Develop annual budgets and forecast business performance.

Team Leadership

Recruit, develop, and retain high-performing operational leaders.
Coach District Managers and General Managers through regular performance reviews and development plans.
Build leadership succession plans for all key operational positions.
Foster a culture of accountability, recognition, and continuous learning.

Guest Experience

Champion an exceptional guest experience across all locations.
Monitor guest feedback and satisfaction metrics.
Resolve escalated guest concerns.
Lead initiatives that improve customer loyalty and brand reputation.

Compliance & Food Safety

Ensure compliance with all company policies, health department regulations, food safety standards, and labor laws.
Maintain safe working environments across all restaurants.
Lead crisis management efforts when operational issues arise.

Strategic Planning

Execute company initiatives and strategic priorities.
Partner with Marketing, Human Resources, Training, Finance, and Supply Chain teams.
Support new restaurant openings, remodels, acquisitions, and market expansions.
Identify opportunities to improve operational processes and increase efficiency.

Key Performance Indicators (KPIs)

Same-store sales growth
Restaurant profitability
Labor cost percentage
Food cost percentage
Guest satisfaction scores
Speed of service
Employee turnover
Management retention
Health inspection scores
Brand compliance scores
Safety performance
Training completion metrics

Qualifications

Required

8–10+ years of progressive restaurant operations leadership experience
Minimum 3–5 years leading multiple-unit restaurant operations
Experience managing District Managers and General Managers
Strong financial acumen with multi-unit P&L responsibility
Proven success improving sales and profitability
Ability to travel throughout assigned markets

Preferred

Experience with franchised and corporate restaurant operations
Lean process improvement experience
Multi-state operational leadership
Experience supporting new store development
Bilingual (where applicable)

Knowledge, Skills & Abilities

Multi-unit restaurant leadership
Strategic planning and execution
Financial analysis and budgeting
Coaching and leadership development
Performance management
Change management
Operational excellence
Food safety and regulatory compliance
Labor management
Conflict resolution
Excellent communication and presentation skills
Strong analytical and problem-solving abilities
Proficiency with restaurant management systems and Microsoft Office Suite

Leadership Competencies

Strategic thinking
Results-oriented leadership
Accountability
Decision-making
Emotional intelligence
Team development
Collaboration
Adaptability
Integrity
Customer focus
Business acumen
Continuous improvement mindset

Pay: From $100,000.00 per year

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service jobs in clinton, tn

Director of Operations

Front Desk Agent

Host

High-Energy Server / Sales Machine

AM Breakfast Attendant

Server

Server

Guest Engagement Specialist (full-time)

Guest Service Representative

Representative, Guest Services

Guest Engagement Specialist - Tier 2

Luxury Dealership Greeter | Part-time | Flexible Schedule

Golf Services Associate (Guest Check In)

Guest Service Agent

Server

Donor Events Manager

Hotel Room Attendant/Laundry Attendant - ORNL Oak Ridge, TN

Host

Server/Waiter

Front Desk Agent

I want to receive the latest job alert for guest service in clinton, tn

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