Top 13 Loan servicing Jobs in Clive, Ia

Client Support Desk Analyst
defi AUTO LLC —Des Moines, IA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
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Loan Servicing Specialist
BANK —West Des Moines, IA
- $18 - $20 an hour
- Full-time
- Background check
- Research
- Office
- Health savings account
- Health insurance
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Cash Management Manager
defi AUTO LLC —Des Moines, IA
- $70,000 - $75,000 a year
- Full-time
- Sales
- 5 years
- Windows
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2d
Commercial Team Lead
UMB Financial Corporation —Clive, IA
- $124,690 - $236,390 a year
- Email
- Office
- Finance
- Supervising experience
- Paid holidays
- Health insurance
Universal Banker I
Nicolet National Bank —West Des Moines, IA
- High school diploma or GED
- Business development
- 1 year
- Paid holidays
- Health insurance
Quick Apply
AVP Commercial Lender
Freedom Financial Bank —West Des Moines, IA
- Word processing
- Computer literacy
- Writing skills
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10d
Commercial Loan Administrator
First Mid —Des Moines, IA
- $18.00 - $30.64 an hour
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Employee stock purchase plan
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Universal Banker II
Nicolet National Bank —West Des Moines, IA
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
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11d
Personal Banker
Bank Iowa —West Des Moines, IA
- Weekends as needed
- Microsoft Access
- Microsoft Outlook
- Ability to walk for extended periods
- Profit sharing
- Wellness program
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12d

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Loan Servicing Specialist
BANK —West Des Moines, IA
Administer escrow accounts, including tax and insurance payments. Loan servicing: 1 year (Required). Assist borrowers with servicing-related questions and…
$18 - $20 an hour
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Multi Line Licensed Insurance Agent (Remote - P&C Required)
RELI Exchange —Iowa
*Licensing:* Existing *Property & Casualty (P&C) license* in your resident state is *required*. *Insurance Expertise:* Proven experience in insurance sales or a…
$45,000 - $90,000 a year
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Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues,…
$60,000 - $75,000 a year
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Mortgage Loan Servicing Specialist
Heartland Bank —Whitehall, OH
Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, apply…

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Client Support Desk Analyst

defi AUTO LLC -
Des Moines, IA

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Qualifications

SQL
Customer support ticket management
Query management

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance. Learn more at defisolutions.com and follow us on LinkedIn.

About the Role:

In this position, you will work in a fast-paced environment and interface directly with system administrators and key business decision makers supporting defi's Auto Loan Originations and Servicing Products. You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who include some of the largest lenders in the United States. In this challenging, hands-on role, you will help defi deliver the next generation lending experience for our clients through collaboration, resolving issues, answering questions, and gathering feedback. This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software products. This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support.

By working directly with clients and internal stakeholders, you can help shape software requirements, build relationships, and directly contribute to the business goals. Your contributions correlate to recognition and growth opportunities within the organization. The Client Service Desk is the hub of the organization as we interact with multiple departments and levels within the organization. This position provides exposure to new software and the ability to work with and influence others.

Essential Job Responsibilities:

Review client configurations and business processes to address challenges and satisfy business needs
Analyze, troubleshoot, and resolve complex application issues
Triage cases to isolate issues and determine priority and resolution path
Identify opportunities to enhance client product experiences
Effectively interact and communicate with internal stakeholders to deliver on client expectations
Advocate for clients by escalating urgent requests and efficiently prioritizing cases
Determine resolution or alternatives, develop and implement solutions, or engage appropriate resources
Identify roadblocks and drive progress to resolution
Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs
Support software QA testing and validation
Perform other duties as required

Required Qualifications:

Minimum of three to five (3-5) years' experience in lending, financial services, technology, and/or SaaS companies
Experience working in high volume case or ticketing queues
Basic SQL query abilities/experience
Excellent critical thinker; demonstrating strong problem-solving skills
Analytical and process oriented
Detailed and thorough
Excellent oral and written communication skills
Demonstrates accountability and personal ownership
Self-starter with a passion for client satisfaction

Preferred Qualifications:

ServiceNow experience preferred
Loan Servicing experience preferred
Accounting experience preferred

Affirmative Action/EEO statement:

defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

loan servicing jobs in clive, ia

Client Support Desk Analyst

Loan Servicing Specialist

Cash Management Manager

Commercial Team Lead

Universal Banker I

AVP Commercial Lender

Commercial Loan Administrator

Universal Banker II

Personal Banker

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