SUMMARY:
The Executive Director oversees all leadership functions for PACE, including operations at the PACE Center, compliance with federal PACE regulations and SAA policies, quality improvement, participant safety, enrollment, intake, outreach, health plan management, and financial performance. The Executive Director reports to The Chief Executive Officer
EXPECTATIONS:
· Arrives on time and adheres to set schedule.
· Quickly and effectively implements changes in service delivery processes.
· Assures team responsiveness and effective connection with patients and the receipt and recording of accurate information and delivery of high-quality services.
· Maintains open communication with supervisors, clinicians, and all staff.
· Manages and tracks production statistics to ensure effective use of Health Center resources.
· Coordinates the training and subsequent skills evaluation of Medical Assistants, Licensed Vocational Nurses, and Registered Nurses, to ensure competency and patient quality and safety.
· Maintains good rapport with off-site services as it relates to individual patient care.
· Supports the goals and overall mission of the health center.
· Use of professionalism and best efforts in the position.
DUTIES and RESPONSIBILITES
1. Focus on Program Oversight
1.1. Oversees and manages the PACE program, ensuring effective leadership of all program functions.
1.2. Oversees, directs, and supervises the PACE leadership team in accordance with the organizational
1.3. Professionally represents the PACE program within the community and at the national and state levels.
Collaborates with the PACE governing body to support effective leadership, accountability, and program performance.
1.4. Performs other duties as assigned by the PACE governing body.
2. Focus on Regulatory Compliance and Governance:
2.1. Develops, executes, and manages the PACE Compliance Plan.
2.2. Ensures program compliance with all federal and state regulations and applicable laws governing the PACE program.
2.3. Collaborates with CMS, the State Administering Agency (SAA), and other government entities regarding regulatory requirements.
2.4. Notifies CMS and the SAA of any changes to organizational structure or key leadership positions within required timeframes.
2.5. Ensures readiness for CMS and SAA audits, surveys, and ongoing monitoring activities.
2.6. Creates, implements, and maintains written policies and procedures governing PACE operations.
3. Focus on Quality Improvement and Service Delivery:
3.1. Ensures PACE maintains an effective Quality Improvement Program in collaboration with the PACE Medical Director.
3.2. Regularly reports meaningful quality and performance data to the PACE governing body.
3.3. Develops and implements a regulatory-compliant PACE service delivery model tailored to participant and caregiver needs.
3.4. Identifies service needs to ensure safe, effective, and efficient participant care.
3.5. Addresses participant, caregiver, and community needs through continuous program evaluation and improvement.
4. Focus on Fiscal Management and Program Growth:
4.1. Oversees the fiscal health of the PACE program
4.2. Prepares the annual operating budget and allocates resources to support program activities.
4.3. Reviews, analyzes, and interprets monthly financial statements.
4.4. Ensures achievement of budgeted census growth targets.
4.5. Collaborates with the PACE governing body to develop and implement an effective Marketing Plan and enrollment goals.
5. Focus on Strategic Planning and Expansion:
5.1. Leads and executes long-term strategic planning initiatives in partnership with the PACE governing body.
5.2. Develops and implements future expansion strategies and initiatives aligned with organizational goals.
5.3. Ensures strategic plans align with regulatory requirements, financial sustainability, and community needs.
6. Focus on Corporate Expectations/Standards:
6.1. Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned
6.2. Demonstrates awareness of, and compliance with, organizational mission and objective of Camarena Health to provide health care access and support services for all members of the community
6.3. Maintains confidentiality and respect for information regarding patients and other team members; abides by Camarena Health Rules of Confidentiality.
Minimum Requirements:
Education:
- Master’s degree (preferred)
- Bachelor's degree
Prior Experience:
- Experience Three (3) to five (5) years of progressive experience in healthcare and long-term managed care, preferably within a capitated environment serving frail, elderly, or otherwise at-risk populations.
- Demonstrated experience in program development, strategic planning, budget oversight, organizational growth, resource development, and public relations.
- Experience working with managed care programs similar to PACE preferred
- Experience developing, supporting, and guiding governing boards and/or advisory committees preferred.
- Experience managing and completing complex projects successfully.
- Experience working with clinical charts and medical records preferred.
- One (1) year of experience working with a frail or elderly population preferred; or willingness to complete PACE-provided training upon hire.
Skills:
- Spanish (preferred)
- Intermediate computer skills
- Keyboarding (20 wpm); software management
- Demonstrated good problem-solving skills
- Well organized, systematic, prompt
- Attention to detail and excellent follow-through on work tasks.
- Proficient with modern office practices and procedures including email
- Attention to detail and excellent follow-through on work tasks
- Able to handle multiple tasks with perseverance and patience
- Strong organizational, leadership, and supervisory skills with the ability to manage complex situations and resolve challenges effectively.
- Demonstrated ability to mentor, coach, and develop leaders and interdisciplinary care team members.
- Ability to work effectively in a dynamic environment with both direct care and administrative staff.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, interpersonal, and public relations skills.
- Knowledge of healthcare regulatory requirements, managed care, and compliance frameworks.
- Ability to interpret financial reports and oversee program budgets.
Physical Requirements:
- Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
- Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
- Must be able to have vision that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
- Must have average manual dexterity.
Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
Job Type: Full-time
Pay: $150,000.00 - $180,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
