BCBA Clinical Operations Manager (Will consider both in-person or remote)
Elevate Your Impact Beyond a Traditional BCBA Role
ABA Journey is seeking an accomplished Board Certified Behavior Analyst (BCBA) to join our leadership team as a BCBA Clinical Operations Manager.
Starting annual base salary: $95,000, with higher compensation considered based on clinical leadership and operational management experience.
Reporting to the Clinical Director, the BCBA Clinical Operations Manager will work closely with executive, clinical, and operational leadership across the organization.
This is a practicing BCBA position with expanded management authority—not an administrative-only role. The BCBA Clinical Operations Manager will remain actively involved in assessments, treatment planning, data analysis, caregiver training, RBT supervision, and client progress while also leading RBT performance, scheduling, and service continuity throughout Georgia.
The ideal candidate is a clinically strong BCBA who enjoys working with clients and developing RBTs but is ready to assume broader responsibility. Working closely with executive, clinical, and operational leadership, this individual will help shape how ABA Journey staffs cases, supports RBTs, maintains clinical quality, and delivers dependable services across the state.
Dependent on the qualifications, we may consider either an in person or remote BCBA for the position. However, the BCBA MUST live in the state of Georgia.
Key Responsibilities
RBT Management and Development
- Provide clinical leadership in RBT staffing, scheduling, case assignments, and coverage decisions in collaboration with Operations
- Exercise clinical judgment when matching RBTs with clients based on availability, location, experience, clinical needs, and family circumstances
- Maintain visibility into RBT schedules, availability, open cases, understaffed cases, and anticipated staffing needs
- Identify potential scheduling or coverage gaps and drive timely resolution with Operations, case BCBAs, and other appropriate team members
- Develop coverage and reassignment recommendations when an RBT is absent, resigns, changes availability, or is no longer an appropriate fit for a case
- Take an active role in resolving callouts, missed sessions, scheduling conflicts, and other time-sensitive service concerns
- Ensure clear communication among BCBAs, Operations, intake staff, RBTs, and other stakeholders regarding staffing and scheduling matters
- Identify patterns affecting service continuity and drive improvements in scheduling, coverage, communication, and follow-through
- Maintain accountability for assigned staffing and scheduling matters through resolution
- Contribute to the timely staffing of new clients and the consistent delivery of services to existing clients
Scheduling and Service Continuity
- Coordinate RBT scheduling, availability, case assignments, and coverage throughout Georgia
- Work with Operations to match RBTs with clients based on location, availability, experience, clinical needs, and family circumstances
- Monitor schedules proactively and address potential gaps before they result in interruptions to client services
- Coordinate timely coverage when an RBT is absent, resigns, changes availability, or is no longer an appropriate fit for a case
- Respond decisively to callouts, scheduling conflicts, missed sessions, communication concerns, and other time-sensitive staffing issues
- Track open cases, understaffed cases, RBT availability, and anticipated staffing needs
- Maintain clear communication with BCBAs, Operations, intake staff, RBTs, and other stakeholders regarding scheduling and staffing changes
- Develop more effective systems for scheduling, coverage, staff communication, and follow-through
- Help ensure that new clients are staffed efficiently and that existing clients receive consistent, dependable services
Clinical Quality and Oversight
- Partner with case-assigned BCBAs to ensure that RBT performance management and clinical direction remain aligned
- Monitor treatment fidelity, data collection, session documentation, professional conduct, and implementation of behavior intervention plans
- Ensure that RBT supervision is completed and documented in accordance with current BACB, payer, state, and company requirements
- Review clinical and operational trends to identify concerns requiring additional training, supervision, or corrective action
- Lead or assist with RBT trainings, competency development, clinical refreshers, and team-development initiatives
- Support BCBAs in addressing recurring RBT concerns and barriers affecting client progress
- Promote consistent clinical and professional standards across different cases, service areas, and teams
- Escalate significant clinical, ethical, safety, staffing, or compliance concerns to the appropriate leadership team member
- Participate in quality-improvement initiatives designed to strengthen client outcomes and the overall consistency of ABA Journey’s services
BCBA Clinical Responsibilities
To remain connected to clinical care, the BCBA Clinical Operations Manager will also maintain a limited and manageable caseload. Responsibilities may include:
- Conducting functional behavior assessments, skill assessments, and reassessments
- Developing individualized treatment plans and behavior intervention programs
- Analyzing client data and modifying programming based on progress and clinical need
- Providing clinical supervision and direction to RBTs assigned to the manager’s cases
- Conducting caregiver training and communicating with families regarding progress, goals, and concerns
- Completing session notes, progress reports, authorization materials, and other required documentation accurately and on time
- Collaborating with caregivers, educators, speech-language pathologists, occupational therapists, and other members of the treatment team
- Maintaining compliance with BACB ethical standards, Georgia requirements, payer requirements, HIPAA, and ABA Journey policies
What Success Looks Like
The successful BCBA Clinical Operations Manager will create measurable improvements in:
- RBT accountability, performance, engagement, and retention
- Schedule stability and dependable client coverage
- Timeliness and quality of RBT documentation
- Communication between RBTs, BCBAs, Operations, and families
- Speed and effectiveness in resolving staffing and performance concerns
- Treatment fidelity and consistency across cases
- Successful staffing and launch of new client services
- Compliance with supervision, documentation, payer, and company requirements
Required Qualifications
- Current Board Certified Behavior Analyst (BCBA) certification in good standing
- Active Georgia Behavior Analyst license
- Master’s degree in Applied Behavior Analysis, psychology, education, or a related field
- Demonstrated success supervising, coaching, training, and developing RBTs
- Strong understanding of Applied Behavior Analysis, clinical supervision, treatment planning, data analysis, and caregiver training
- Ability to address performance, attendance, communication, and accountability concerns directly and professionally
- Exceptional organizational, leadership, communication, and problem-solving skills
- Ability to manage competing priorities and respond calmly and decisively to time-sensitive issues
- Strong follow-through and the ability to take ownership of an issue until it is resolved
- Knowledge of BACB ethical standards and applicable clinical, payer, and documentation requirements
- Ability to work independently while maintaining close communication with leadership
- Must reside in Georgia
Preferred Qualifications
- Previous responsibility for managing RBT employees beyond routine case supervision
- Experience with RBT scheduling, staffing, coverage, or workforce coordination
- Experience participating in employee onboarding, performance management, or corrective-action processes
- Experience improving systems within a growing ABA organization
- Experience providing remote or hybrid clinical leadership across multiple Georgia service areas
Why Join ABA Journey?
- Step into a visible leadership position with statewide influence
- Help shape the systems and standards that guide a growing ABA organization
- Develop and lead RBT teams while remaining connected to meaningful clinical work
- Work directly with executive, clinical, and operational leadership
- Exercise greater autonomy and influence than in a traditional BCBA position
- Maintain a flexible schedule within the needs of the position
- Option to work remotely or on a hybrid basis from within Georgia
- Make an impact not only on individual clients, but on the quality and consistency of services delivered across the organization
If you are an experienced Board Certified Behavior Analyst who is ready to lead people, strengthen systems, solve complex problems, and help shape the future of ABA services throughout Georgia, we would welcome the opportunity to speak with you.
Take the next step in your leadership career. Apply today to become ABA Journey’s BCBA Clinical Operations Manager.
Pay: From $95,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
License/Certification:
Location:
Work Location: Remote
