Top 7 Desktop support specialist Jobs in Cocoa, Fl

IT Helpdesk Technician
Sidus Space —Cape Canaveral, FL
- Full-time
- Classroom
- Pass drug screening
- Mid-level
- Paid holidays
- Tuition reimbursement
Technology Support Specialist II
Florida Tech —Melbourne, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
2d
IT Field Services Supervisor
Brevard County Sheriff's Office —Titusville, FL
- $29.50 - $35.75 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Windows System Administrator
The AES Group —Patrick Space Force Base, FL
- Full-time
- 5 years
- Senior level
- Communication skills
Quick Apply
Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Senior Specialist, Systems Administrator
L3Harris Technologies —Melbourne, FL
- $106,500 - $197,500 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance

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IT Helpdesk Technician

Sidus Space -
Cape Canaveral, FL

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Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching
Referral program

Qualifications

Desktop computer repair
Customer communication
Hardware maintenance
Windows
Printer (troubleshooting support)
High school diploma or GED
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

Sidus Space® (NASDAQ: SIDU) is an innovative space and defense technology company offering flexible, cost-effective solutions, including satellite manufacturing and technology integration, AI-driven space-based data solutions, mission planning and management operations, AI/ML products and services, and space and defense hardware manufacturing.

With its mission of Space Access Reimagined®, Sidus Space is committed to rapid innovation, adaptable and cost-effective solutions, and the optimization of space system and data collection performance. With demonstrated space heritage, including manufacturing and operating its own satellite and sensor system, LizzieSat®, Sidus Space serves government, defense, intelligence, and commercial companies around the globe.

Strategically headquartered on Florida’s Space Coast, Sidus Space operates a 35,000-square-foot space manufacturing, assembly, integration, and testing facility and provides easy access to nearby launch facilities. But it’s our people who truly set us apart. We foster a culture of collaboration, continuous learning, and agility, empowering our team to innovate and evolve in a rapidly changing industry. Join us at Sidus Space to be part of something extraordinary and help shape the future of space access!

Job Summary

The IT Helpdesk Technician installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals.

This position is expected to be 100% onsite in Cape Canaveral.

Essential Duties and Responsibilities

Identify and diagnose user issues related to hardware, software, network connectivity, and peripherals.
Assist users with installing, configuring, and troubleshooting common applications (e.g., Office suite, email client, antivirus, MFA, collaboration tools).
Provide support via phone, email, remote access tools, and in-person troubleshooting when necessary.
Document all support incidents, track resolutions, and escalate complex issues to senior technicians or IT specialists.
Provide setup and technical assistance for presentations, meetings, and classrooms, ensuring proper functionality of projectors, sound systems, and video conferencing tools.
Provides support to the System Administrator, Security Analyst, and other technicians on security and/or network issues
Assist users with password resets and account lockouts, maintaining a secure password reset process.
Investigate and resolve basic Active Directory-related issues, such as authentication problems or access errors.
Configure new employee devices with necessary software, accounts, and security settings.
Maintain and deploy standardized system images for consistent configuration across devices.
Perform basic hardware troubleshooting and diagnostics. Replace defective components like HDDs, RAM, and keyboards.
Troubleshoot printing issues, such as paper jams, connectivity problems, and driver conflicts.
Maintain accurate IT asset management.
Coordinate secure data wiping and proper disposal of retired hardware
Other duties as assigned.

Required Education and Experience

High School diploma or equivalent.
1-3 years of desktop support experience in a business or corporate environment.
Knowledge of Office 365 Suite, scripting (e.g., PowerShell, Python), Active Directory, Windows device setups, troubleshooting, and hardware replacements.
Experience with network printers.

Desired Skills and Experience

Ability to work independently and as part of a team.
Self-starter, capable of independent problem solving.
Excellent customer service skills.

Physical Requirements

Sedentary Work – occasionally exerting up to 10 pounds of force to carry, lift, push, pull, or otherwise move objects. Sedentary work involves being stationary most of the time, sometimes requiring moving about the work center on concrete surfaces.
Computer Work – daily use of laptop, computer monitor screen, keyboard, and mouse, sometimes utilizing a headset with microphone & speakers.

Travel Requirement

Ability to travel < 10%

Shift/Schedule

This position is for the day shift generally working 7:00am – 4:00pm or 8:00am – 5:00pm

Total Rewards and Perks

At Sidus Space, we ask a lot of our team members, which is why we give so much in return. In addition to a competitive salary, a Best-in-Class benefit program with a generous employer paid portion as well as a matching 401(k) on Day ONE, we offer a lot of perks, including:

Jeans every day
Regular onsite food trucks
5 free company t-shirts for Manufacturing Staff
Paid Time Off - Up to 4 weeks of vacation, 5 sick days, and 11 paid holidays – 5 of which can be floated
Adjustable stand-up desks
Employee referral bonus program
Educational assistance and professional training opportunities
Company golf outings and other social events

Additional Eligibility Qualifications

All candidates selected will be subject to background investigation and drug screen

To conform to U.S. Government International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship.

SIDUS SPACE is an Equal Opportunity Employer fostering a respectful work culture that values all contributors. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Sidus Space’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [email protected]

Apply Now

Refine Your Search

desktop support specialist jobs in cocoa, fl

IT Helpdesk Technician

Technology Support Specialist II

IT Field Services Supervisor

Windows System Administrator

Electrical Technical Support Specialist

Senior Specialist, Systems Administrator

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