Position Title: CUSTODIAL MANAGER- COLLEGE STATION, TX
Other Forms of Compensation: $5,000 Sign On Bonus, Relocation Assistance Available
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.
SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].
Job Summary:
Working as Custodial Manager at SSC, you will be responsible for the overall cleanliness, sanitation, and security of the assigned buildings of a Higher Ed campus coordinating all work activities of janitorial personnel in accordance with company guidelines to ensure customer satisfaction and the highest standards of cleanliness, sanitation, and security.
Key Responsibilities:
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Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
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Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
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Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
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Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
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Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
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Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
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Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
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Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.
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Develop operational plans to ensure consistent cleaning standards across residence halls, apartments, dining support areas, common spaces, and administrative offices. .
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Establish performance expectations and hold leadership teams accountable for achieving operational goals.
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Manage emergency response operations during weather events, floods, biohazards, utility failures, and other campus emergencies.
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Coordinate custodial support during student move-in, move-out, summer conferences, camps, and special events.
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Ensure adequate staffing levels while minimizing overtime through effective scheduling.
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Maintain APPA cleanliness standards throughout all Residential Life facilities.
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Serve as the primary liaison between Residential Life leadership and Custodial Services.
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Build strong relationships with Housing administrators, Resident Directors, Facilities Management, and university stakeholders.
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Respond promptly to customer concerns and service requests.
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Promote a strong safety culture through regular training and accountability.
- College degree preferred.
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One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
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Strong work ethic, intense drive, and initiative for quality and customer service.
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Excellent written and oral communication skills.
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Excellent problem-solving skills both one-on-one and in group situations.
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Ability to engage and motivate staff.
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Understanding of budgeting processes and awareness of profit and loss concepts.
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Excellent administrative and organizational skills and an ability to prioritize.
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Ability to work with heavy cleaning equipment.
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Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
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Seven (7) years of progressively responsible custodial or facilities management experience.
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Minimum of five (5) years of supervisory experience managing multiple leaders.
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Experience overseeing large-scale custodial operations exceeding one million square feet preferred.
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Experience in higher education, healthcare, hospitality, or large institutional environments strongly preferred.
Apply to SSC today!
SSC is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at SSC are offered many fantastic benefits.
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Medical
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Dental
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Vision
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Life Insurance/ AD
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Disability Insurance
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Retirement Plan
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Paid Time Off
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Holiday Time Off (varies by site/state)
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Associate Shopping Program
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Health and Wellness Programs
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Discount Marketplace
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Identity Theft Protection
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Pet Insurance
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Commuter Benefits
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Employee Assistance Program
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Flexible Spending Accounts (FSAs)
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Applications are accepted on an ongoing basis
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Paid Parental Leave
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Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
SSC maintains a drug-free workplace.
