Job Description
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Job Title: Senior Manager, Business Relationship Management - Innovation
Req Id: 2989
Work Model: Hybrid
Company: Altria Client Services
State/Province: Virginia
Job Description:
Together We Innovate. Together We Change.
Want to play a key role in enabling innovation and digital transformation for a Fortune 500 Company? You’ll take ownership of the technology strategy needed to build emerging products, new commercial approaches, and next-generation consumer experiences. If you excel at business technology with an emphasis on planning, putting plans into action, and collaborating with business partners, we want to speak with you! We are currently looking for a Senior Manager, Business Relationship Management – Innovation in Richmond, VA.
As a strategic advisor and business technology partner, this Business Relationship Manager (BRM) supports innovation. They engage with top executives to translate early‑stage ideas into scalable, technology‑enabled opportunities. This role plays a critical part in crafting roadmaps, aligning investments, and ensuring technology delivery drives measurable growth and business outcomes.
What you will be doing:
Serving as a trusted advisor to senior partners in Altria’s CGO organization and Commercial Product Platform Development organization, crafting business technology strategy, priorities, and outcomes.
Building and maintaining strong relationships with business leaders, translating strategic goals and innovation priorities into actionable digital initiatives.
Acting as the primary point of contact for technology needs, including blocking issue management and resolution of critical business challenges.
Identifying, shaping, and maturing early‑stage business ideas into viable technology opportunities across the innovation lifecycle.
Supporting front‑end innovation efforts, focusing on emerging products, consumer experiences, and new business models in fast‑evolving environments.
Leading the development and prioritization of technology roadmaps and portfolios, ensuring alignment with enterprise architecture, readiness, and business value.
Quantifying and presenting the value of digital investments, including efficiency gains, cost savings, and risk mitigation.
Driving innovation by identifying emerging technologies, facilitating design thinking workshops, and fostering solutions such as AI/ML, IoT, and digital twins.
Representing supported functions in governance forums, collaborating with architecture, data, and operations teams to promote reuse, standardization, and effective delivery.
We want you to have:
Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; Master’s degree preferred.
10+ years in business technology roles with a focus on strategy, delivery, and business partner engagement.
Validated experience supporting enterprise‑wide digital transformation initiatives and delivering measurable business value.
Strong customer‑service orientation with outstanding communication, influencing, and collaborator engagement skills.
Demonstrated ability to map business strategy to digital capabilities and build trusted relationships with senior leaders.
Experience operating in ambiguous, fast‑paced environments with a test‑and‑learn outlook and innovation focus.
Ability to work independently while leading sophisticated, cross‑functional initiatives and driving outcomes.
Certifications such as PMP®, ITIL®, Six Sigma, CSCP, or TOGAF are preferred.
Certified Business Relationship Manager (CBRM®) certification and experience bringing new product concepts to market are strongly preferred.
The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $132,500.00 - $202,100.00.
Why You’ll Love Building Your Career at Altria
At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:
Work where life works for you — with flexible and remote options that fit your world, not the other way around.
Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real
Get recognized for your work – annual merit increases and performance bonus
A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family
Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life
A culture that gives back — paid volunteer days and a shared commitment to making a difference
At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.
This position is not eligible for sponsorship.
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Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.
At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.
Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.
