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Position Summary:
Lifescape Colorado is seeking a knowledgeable, passionate, and client-centric individual to join our team as a Landscape Maintenance Operations Manager. The Operations Manager is responsible for overseeing and managing the daily operation and proficiency of the field maintenance team through logistics planning, quality assurance, training, and continuous improvement efforts for high touch landscapes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Production
- Weekly Service Management: Manage crew and weekly maintenance services for high touch landscape properties; following Lifescape standards and processes.
- Ticket Management: Develop a weekly production schedule within Aspire in accordance with the contracted services, submitted Picture Punch lists and seasonal horticultural calendar. Manage and schedule labor resources between teams as well as inter-divisionally for each ticketed service to maximize labor utilization and ensure on-time completion. Close tickets after completed.
- Process Improvement: Plan, develop and implement new methods and procedures designed to improve production operations and minimize operating costs. Continually review available garden services and assist in the production of a comprehensive package geared towards high-end residential and commercial accounts.
- Maintenance Expertise: Provide Foremen and Garden Manager support and consultation as required for assigned properties. Provide production related direction, leadership and expertise to internal departments, other team members.
- Fleet Management: Conduct inventories of available tools, equipment, and vehicles. Maintain fleet preventative maintenance schedules and coordinate services, including repairs as needed.
Supervisory & Personnel Responsibilities
- Supervision: Manage and lead the maintenance production crews. Accurately reviews and submits crew timecards for weekly payroll. Conducts weekly one on ones, annual evaluations and authorizes internal promotions, discipline, discharge, or transfer in accordance with Lifescape policy.
- Training: Train the foreman and crew on the Lifescape quality standards for production, policies, and procedures. Conduct weekly safety trainings.
- Quality Assurance: Plan and implement on-site reviews with the assigned landscape maintenance foreman at least twice per month. Maintain Lifescape quality standards for best practice maintenance services.
Administrative
- Financial Planning: Responsible for forecasting all equipment, tool, vehicle and other essential expenditures for seasonal planning. Assist with reviewing and proposing divisional budgets.
- Operations Planning: Review and analyze reports, records, and directives to obtain data required for meeting budgets, hours, and efficiencies.
Lifescape WOLF PACK
- Crew Interaction: Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect. Review and analyze data and metrics to represent performance and progress towards goals.
- Garden Manager Teamwork: Collaborate with Garden Managers to analyze production, costs, gross margins, and other metrics. Help manage ongoing projects to ensure quality workmanship and client satisfaction.
- Communication: Timely and professional communication with team members via email, phone, text or any other format. Adhere to the 10-5 rule (communication received before 5pm gets a same-day response, communication received after 5pm gets a next-day response by 10am)
- Meetings: Attend weekly Production & Scheduling meeting, hold weekly One-on-One with crew Foremen, and other trainings, meetings, promotional events, seminars, garden shows, etc. as identified and scheduled.
Company Policy Adherence
- Policy: Understand and adhere to company policies and procedures, mission statement, and core values.
- Professionalism: Always represent the company in a responsible and professional manner.
Seasonal Snow & Other Duties
- Snow Captain: Manage a route of snow management properties in the winter months, managing the crew and quality of work performed onsite.
- Snow Management: Assist snow crews with plowing or shoveling as needed.
- Emergency Phone: Take your turn occasionally being responsible for the after-hours on-call phone.
- Other: Special projects and duties as assigned.
- Other: Professional customer communication when necessary.
401(k) plan with company match
Medical insurance
Dental insurance
Vision insurance
FSA/HSA
PerkSpot
Long-Term Disability and Life Insurance
Paid time Off
Tuition Reimbursement (after one year of service)
Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
Position Range:
$62,000 - $90,000 plus bonus
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.
A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way.
Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.
