Monday-Friday
8:00a.m.-4:30p.m.
JOB SUMMARY:
Provides overall planning, direction, coordination, management and supervision for the staffing and education; this includes coordinating staff education, annual competencies, scheduling, competencies, recruitment, staff retention and orientation programs. Consults with staff, physicians, DON’s, managers and Administration on the organization’s educational requirements to ensure patient and staff needs are met. Develops educational policies, procedures and programs. Serves as a resource person to staff, managers, and medical staff regarding EHR software Matrix.
EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS:
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Job experience in medical or LTC facility preferred.
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Working knowledge and ability to demonstrate a comprehension of medical and nursing education and patient care management.
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Knowledge of pertinent regulatory, accrediting, and advisory body requirements including, but not limited to, local and state regulations.
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Must possess organizational skills that include maintaining employee records
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Effective written and verbal communication skills, including the ability to educate and respond to hospital, nursing home and external agency personnel.
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Basic computer knowledge, especially the EHR (Matrix) system.
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Must demonstrate a basic understanding of QI monitoring and utilization management activities.
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CPR certification
GENERAL REQUIREMENTS:
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Performs all job responsibilities in alignment with the mission and vision of the organization.
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Performs other duties as required and completes all job functions as per departmental policies and procedures.
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Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
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Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
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Wears protective clothing and equipment as appropriate.
GENERAL SKILLS:
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Ability to communicate in English, both verbally and in writing.
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Additional languages preferred.
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Strong written and verbal skills.
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Basic Computer Skills
WORKING CONDITIONS:
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General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
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May be exposed to high noise levels and bright lights.
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May be exposed to limited hazardous substances or body fluids, or infectious organisms.
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May be required to change from one task to another or different nature without loss of efficiency or composure.
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Periods of high stress and fluctuating workloads may occur.
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May be scheduled as needed including overtime.
PHYSICAL REQUIRMENTS & DEMANDS:
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Have near normal hearing: Hear alarms/telephone/normal speaking voice.
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Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
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Have good manual dexterity.
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Have good eye-hand foot coordination.
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Ability to perform repetitive tasks/motion.
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Continuously within shift (67-100%): Standing, Walking.
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Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.
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Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.
MISSION STATEMENT:
QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.
JOB SPECIFIC COMPETENCIES:
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Communicates directly and/or indirectly with medical and nursing education staff on issues relating to orientation needs.
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Communicates directly and/or indirectly with medical and nursing education staff on issues relating to educational needs of health care providers.
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Demonstrates ability to direct educational programs covering the adult and geriatric population.
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Ensures personnel receive timely, complete and documented orientation and training. This includes annual competency requirements for applicable staff.
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Interacts professionally with the nursing staff, nurse managers and other department managers to determine specific educational needs and to coordinate educational programs to meet those needs.
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Maintains a good working relationship with all departments of the organization. Coordinates the required and identified needs in-services.
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Assists with the coordination of performance improvement and continuous quality improvement activities.
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Performs educational management activities including reports, presentations, evaluations, and maintains educational and skills records for the orientation programs to submit to HR.
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Ability to serve as a resource person, consultant to nursing and medical staff, students and ancillary staff members.
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Develops, coordinates, conducts and evaluates organization-wide staff development programs, seminars, conferences, etc.
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Demonstrates the ability to be flexible and organized.
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Able to work weekends or evening hours as necessary to fulfill education needs of facility.
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Participates and manages regularly scheduled programs such as new employee general orientation and annual updates.
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Provides updated information to all staff as regulations, practices, and equipment changes are made to keep
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nursing homes in compliance with current standards.
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Responsible for ensuring all staff are compliant with annual health and education requirements.
PROFESSIONAL REQUIREMENTS:
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Follows Code of Conduct policy.
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Adheres to dress code; appearance is neat and clean.
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Completes annual educational requirements.
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Maintains regulatory requirements.
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Maintains patient confidentiality at all times.
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Reports to work on time and as scheduled; completes work within designated time.
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Wears identification when on duty; uses computerized time clock system correctly.
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Completes in-services and returns in a timely fashion.
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Attends annual review and/or skills fair and department in-services, as scheduled.
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Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
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Complies with all organizational policies regarding ethical business practices.
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Communicates the mission statement of the organization.
GUEST RELATIONS STANDARDS:
(All guest relation violations are subject to disciplinary action up to and including termination):
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Always treat others in a friendly, helpful manner.
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Refers co-workers to proper sources when unable to provide an answer.
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Interacts with others in a professional and friendly manner.
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Takes interest in others and always gives full cooperation to fellow workers.
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Always maintains an open line of communication with other departments.
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Thoroughly familiar with the hospital and the services it offers.
OTHER:
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Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
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As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.
OTHER DUITIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
