Overview
The Office Services Clerk provides exceptional customer service for mailing, shipping and receiving, interoffice communications, and supply duties.
MFA Oil Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
- Receive and sort incoming mail and deliver to departments throughout the Home Office. Pick up any outgoing mail from each department.
- Stuff all mail to be sent out daily. Place labels on envelopes for mailing.
- Accept freight shipments and distribute to appropriate departments and personnel.
- Keep office and Break Time supplies stocked, monitoring supply levels and ordering supplies as needed, obtaining supervisory approval as required for larger purchases.
- Purchase special supplies as directed and approved by supervisor and/or other authorized personnel, ordering online or traveling to local stores to pick up supplies as needed.
- Receive requests and fill orders for supplies for field locations in all divisions, including copying forms needed by the above.
- Operate printer, copier, paper cutter, paper folding and envelope stuffing equipment, postage machine and other tools to make copies, prepare documents for mailing and fulfill other printshop duties as requested.
- Assist in maintenance of copiers throughout the Home Office location; keep toner and paper supplies readily available for office personnel use, perform light maintenance, and contact service providers as required.
- Maintain a clean and organized work area.
- Log incoming shipments and keep track of recipients.
- Keep up to date on postal rules and regulations as well as shipping regulations through UPS.
- Prepare packages for delivery and schedule pick up.
- Assist with pool car upkeep and mail pick up as needed.
- All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
Job Requirements
- High school diploma or equivalent.
- Must have computer knowledge and familiarity with Microsoft Office products.
- Knowledge of good workflow principles.
- Ability to meet deadlines with a high degree of time management skills
- Ability to perform detail work with accuracy and be well organized.
- Excellent customer service skills
- Ability to work both independently and in a team environment
- Ability to move and position self to move and retrieve products and supplies from shelves, under counters, and in and out of vehicles including lifting items up to 50 pounds.
- Ability to move throughout the building to gather and deliver mail.
- A valid driver’s license
- Must meet Company requirements, including successful background check and drug test.
- Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors.
- Legal authorization to work in the United States
Preferred Skills
- Experience working with purchase orders
- Ability to work at a fast pace.
- Ability to set priorities and goals and develop plans for achieving them.
- Effective written and verbal communication skills
ABOUT MFA OIL COMPANY
MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.
BENEFITS
Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.
OUR CULTURE
The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.
- Put Customers First
- Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.
- Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.
- Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.
- Be Tenacious
- Give Your Best – Always give your best effort and seek to improve every day.
- Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”
- Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
- Lead by Example
- Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.
- Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.
- Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.
GROWTH & DEVELOPMENT
We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
