Top 4 Help desk manager Jobs in Columbia, Sc

Infrastructure Manager (IT)
Diversity Talent Scouts —West Columbia, SC
- Up to $50 an hour
- Contract
- Computer Science
- 3 years
- Mentoring
Quick Apply
12d
Desktop Support Specialist
Adams and Reese LLP —Columbia, SC
- From $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
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2d
IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- 6 years
- Computer Science
- Basic math
- Disability insurance
- Dental insurance
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
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Infrastructure Manager (IT)

Diversity Talent Scouts -
West Columbia, SC

Quick Apply

Job Details

Contract
Up to $50 an hour
12 days ago

Qualifications

Performance monitoring
Cloud identity and access management (IAM)
Implementing network security protocols
Computer Science
IT user and group management
Azure IaaS
GPO
Coaching
Data recovery
Wireless network configuration
Server backup and recovery
Operating system updates
Public Cloud
DHCP
Patch management
Cloud service support
Wireless communication system operation
Team training
Remote access management
Computer management
Azure AD
Mentoring
Contingency planning
Cloud networking
DNS
Server virtualization
Data backup
Vulnerability management
Network routing
Technical training

Full Job Description

Position Summary

The IT Infrastructure Specialist is responsible for ensuring the reliability, security, availability, and performance of the organization's infrastructure environment, including Windows Server platforms, enterprise networking, virtualization, storage, backup solutions, and Microsoft Azure cloud services.

This six-month contract engagement is designed to provide immediate hands-on infrastructure support while transferring knowledge to an internal IT team member who will assume these responsibilities full-time. The successful candidate must be highly experienced, capable of contributing immediately with minimal ramp-up time, and committed to mentoring and developing internal staff through structured knowledge transfer and best practices.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

Infrastructure Administration

Administer, maintain, troubleshoot, and optimize enterprise Windows Server environments.
Manage physical and virtual server infrastructure.
Configure, monitor, and support Microsoft Azure resources and hybrid cloud environments.
Administer Active Directory, DNS, DHCP, Group Policy, Microsoft 365, and identity solutions.
Manage virtualization platforms including VMware and Hyper-V.
Monitor and optimize infrastructure performance, availability, and capacity.

Network Administration

Configure, monitor, and troubleshoot network devices including:
Switches
Routers
Firewalls
VPN solutions
Wireless infrastructure
Support network connectivity, performance, and security initiatives.

Security and Business Continuity

Implement and maintain security controls across server, network, and cloud environments.
Manage backup systems and recovery processes to ensure data integrity and recoverability.
Assist with disaster recovery planning, testing, and documentation.
Support compliance with corporate security and IT governance requirements.

Knowledge Transfer and Documentation

Provide daily mentoring, coaching, and hands-on training to an internal Infrastructure Specialist.
Develop technical documentation, standard operating procedures, and knowledge transfer materials.
Demonstrate infrastructure administration best practices and troubleshooting methodologies.
Maintain accurate documentation of configurations, changes, and operational procedures.

Operational Support

Track and manage IT hardware and software assets.
Collaborate with IT team members on infrastructure projects and strategic initiatives.
Provide helpdesk support during peak periods or staffing shortages when needed.
Prioritize service requests and incidents based on business impact.
Assist with computer room infrastructure, cabling, and related documentation.
Participate in after-hours maintenance, upgrades, and troubleshooting activities as required.
Assist with procurement requests and infrastructure planning.
Perform other related duties as assigned.

Required Technical Skills

Core Infrastructure (High Priority)

8+ years of Windows Server administration experience (Required)
Expert-level knowledge of:
Windows Server 2016/2019/2022
Active Directory
DNS
DHCP
Group Policy
File and Print Services
Windows Server security and patch management

Cloud Technologies (High Priority)

3+ years of Microsoft Azure administration experience (Required)
Experience with:
Azure Virtual Machines
Azure Virtual Networks
Azure Storage
Azure Backup
Azure Site Recovery
Azure Identity and Access Management
Hybrid cloud environments
Azure monitoring and security services

Virtualization

VMware vSphere
Hyper-V
Virtual infrastructure management and optimization

Networking

Enterprise switching and routing
Firewalls and VPN technologies
Wireless networking
Network troubleshooting and performance monitoring

Other Skills

Microsoft 365 Administration
Backup and recovery solutions
Disaster recovery and business continuity
Infrastructure monitoring tools
IT Service Management (ITSM) platforms
Security best practices and vulnerability management

Qualifications and Experience

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
Equivalent work experience may be considered in lieu of formal education.

Experience

Required

Minimum 8 years of enterprise Windows Server administration experience.
Minimum 3 years of Microsoft Azure administration experience.
Experience supporting enterprise infrastructure including servers, networking, storage, and virtualization.
Hands-on experience with VMware and/or Hyper-V.
Experience with Active Directory, Microsoft 365, and identity management.
Experience with backup, disaster recovery, and IT security best practices.
Proven success mentoring or training IT professionals.

Preferred

Azure Administrator Associate certification.
Microsoft Certified: Azure Solutions Architect Expert.
Windows Server certifications.
Experience in manufacturing or global enterprise environments.

Pay: Up to $50.00 per hour

Application Question(s):

Do you have 8 years, and hands-on experience on administering enterprise Windows Server environments?
Do you have 3 years of hands-on experience on administering Microsoft Azure environments?

Work Location: In person

Quick Apply

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help desk manager jobs in columbia, sc

Infrastructure Manager (IT)

Desktop Support Specialist

IT HELPDESK MANAGER

NOC Technician - Columbia, South Carolina

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