Top 18 Service desk manager Jobs in Columbia, Sc

Healthcare Systems Project Manager
Concordant, LLC —Columbia, SC
- Up to $105,600 a year
- Full-time
- Hybrid work
- 3 years
- AWS
- Bachelor's degree
Quick Apply
8d
Desktop Support Specialist
Adams and Reese LLP —Columbia, SC
- From $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
2d
IT SYSTEMS ADMINISTRATOR
City of Columbia, SC —Columbia, SC
- $76,734 - $97,836 a year
- Full-time
- Computer Science
- Research
- Microsoft Office
- Disability insurance
- Dental insurance
5d
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
- Full-time
- Office
- High school diploma or GED
- In-person
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IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- 6 years
- Computer Science
- Basic math
- Disability insurance
- Dental insurance
Network Engineer
Robert Half —Swansea, SC
- 5 years
- Windows
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
8d
Network Technician II (Processing Center IT Technician) / 61096653
State of South Carolina —Richland County, SC
- $52,100 - $88,600 a year
- Online Application
- System design
- Mid-level
- Office
- Paid holidays
- Disability insurance
1d
IT Manager II (61031763)
State of South Carolina —Richland County, SC
- $92,300 - $175,400 a year
- Monday to Friday
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
5d
Desktop Support Technician - Columbia, SC
Software Technology Inc —Columbia, SC
- Mid-level
- High school diploma or GED
- 4 years
Quick Apply
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
IT Support Engineer
Southeastern Freight Lines —Lexington, SC
- Full-time
- 5 years
- Research
- Analysis skills
Account Manager M/F
HAHN Automation —Columbia, SC
- Overtime
- Marketing
- Mid-level
- 3 years
- Health savings account
- Health insurance
9d
IT Manager II (61031765)
State of South Carolina —Richland County, SC
- $92,300 - $175,400 a year
- Monday to Friday
- 5 years
- Maintenance
- Office
- Disability insurance
- Health insurance
5d
Account Manager M/F
Invotec —Columbia, SC
- Overtime
- Marketing
- Mid-level
- 3 years
- Health savings account
- Health insurance
8d
Area Sales Manager, Charlotte Sales Team (Columbia, SC)
DMG MORI USA, INC —Columbia, SC
- $62,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
Quick Apply
On site South Carolina Cloud Architect (Oracle) – Managed IT Services (5448)
SMX —Columbia, SC
- $105,200 - $175,300 a year
- Computer science
- Azure
- Computer Science
Quick Apply
14d
Hybrid Cloud Architect (Oracle) – Managed IT Services (5448)
cBEYONData + SMX —Columbia, SC
- $105,200 - $175,300 a year
- Computer science
- Azure
- Computer Science
Quick Apply
14d

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Desktop Support Specialist
Adams and Reese LLP —Columbia, SC
A+, MCP, or other full industry certification a plus. A+ and Network Essentials certification is preferred within one year of employment.
From $28 an hour
Quick Apply
2d
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
Associate or a bachelor's degree in a related field. The South Carolina Department of Transportation (SCDOT) is seeking an applicant to assist under general…
Quick Apply

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Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…
2d
Service Delivery Manager – Unified Communications & Video Conferencing
New Era Technology —New Albany, OH
Bachelor's degree in Information Technology, Business Administration, Telecommunications, or a related field (or equivalent experience).
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5d

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Healthcare Systems Project Manager

Concordant, LLC -
Columbia, SC

Quick Apply

Job Details

Full-time | Contract
Up to $105,600 a year
8 days ago

Qualifications

Software implementation
Software development life cycle management
Bachelor's degree
IT experience within healthcare
Incident management operations support
Project management experience in healthcare
Vendor relationship management
Vendor communication
Cross-functional collaboration
Cross-functional team management
Project stakeholder communication
Cross-functional communication

Full Job Description

Location: Columbia, SC (Hybrid – Minimum 3 Days Onsite Weekly)
Employment Type: Full-Time
Salary: Competitive compensation based on experience and qualifications

About Concordant

Concordant is a growing technology and professional services company supporting mission-critical IT, healthcare, cybersecurity, and business operations initiatives. We partner with organizations to deliver innovative solutions that improve efficiency, reliability, and service delivery.

We are seeking an experienced Healthcare IT Project Manager to lead healthcare systems operational management activities supporting large-scale enterprise healthcare technology environments. This role provides the opportunity to manage critical system operations, coordinate cross-functional teams, and support complex healthcare system implementations and enhancements.

Position Summary

The IT Healthcare Consultant – Project Manager will serve as a key operational leader responsible for managing healthcare system operations, production support, vendor coordination, incident management, and project activities. The ideal candidate will have experience supporting healthcare claims and encounter processing systems, managing technology implementations, and coordinating teams responsible for business-critical applications.

This position requires strong leadership, communication, and problem-solving skills, along with the ability to collaborate with technical teams, business stakeholders, vendors, and executive leadership.

Key Responsibilities

Oversee, coordinate, and perform operational support activities for healthcare systems, including claims processing, encounter processing, integrations, and supporting applications.
Coordinate with vendors, cybersecurity teams, enterprise architecture teams, and internal stakeholders to ensure successful system operations.
Lead and motivate diverse teams responsible for production support, help desk operations, interface/EDI support, and stakeholder monitoring.
Manage incident and issue resolution processes, including documentation, tracking, escalation, and timely remediation.
Identify operational risks and implement mitigation strategies while ensuring decisions and actions are properly documented.
Manage internal and external escalations and ensure issues are resolved effectively and communicated appropriately.
Monitor service-level agreements (SLAs) and coordinate with vendors to ensure performance expectations are met.
Support compliance activities related to healthcare security and regulatory requirements.
Develop, maintain, and improve standard operating procedures (SOPs) and operational processes.
Lead release management activities, including stakeholder communication, implementation planning, readiness reviews, and post-release monitoring.
Support change management processes, including backlog grooming, prioritization, approvals, and implementation coordination.
Prepare reports, presentations, and operational updates for technical and executive audiences.

Required Qualifications

Bachelor’s degree in a technical, business, healthcare, or related field; equivalent experience may be considered.
5+ years of experience managing healthcare system operations, administrative program functions, claims processing, and/or encounter processing environments.
5+ years of project management experience supporting system implementations, upgrades, enhancements, or technology initiatives.
3+ years of experience managing external vendors supporting software development or technology services.
Experience providing incident management support, including after-hours or on-call response.
Strong understanding of system development life cycle (SDLC), operational processes, and technology implementation practices.
Excellent communication skills with the ability to collaborate across technical teams, business users, vendors, and executive leadership.

Preferred Qualifications

Experience managing Medicaid Enterprise Systems or large-scale healthcare information systems.
Knowledge of healthcare eligibility, enrollment, claims, and encounter processing concepts.
Experience with ticketing and incident management tools.
Experience developing SOPs and operational documentation for new system implementations.
Experience preparing executive presentations and operational reports.
AWS Cloud certifications or cloud technology experience.

Why Join Concordant?

At Concordant, you will have the opportunity to work on meaningful technology initiatives that directly support essential services. We value experienced professionals who bring strong leadership, technical knowledge, and a commitment to delivering high-quality solutions.

Apply today to join Concordant and make an impact supporting critical healthcare technology operations.

Pay: Up to $105,600.00 per year

Application Question(s):

Will you now or in the future require sponsorship for employment?
What is your current physical mailing address? (SBA HUBZone check)

Education:

Bachelor's (Required)

Experience:

healthcare system ops, program functions, claims processing: 5 years (Required)
PM supporting system implementations, upgrades, enhancements: 5 years (Required)
managing vendors supporting software dev or tech services: 3 years (Required)
incident management support: 1 year (Required)
SDLC: 1 year (Required)
Medicaid or large-scale healthcare information systems: 1 year (Preferred)

Work Location: Hybrid remote in Columbia, SC 29201

Quick Apply

Refine Your Search

service desk manager jobs in columbia, sc

Healthcare Systems Project Manager

Desktop Support Specialist

IT SYSTEMS ADMINISTRATOR

Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite

IT HELPDESK MANAGER

Network Engineer

Network Technician II (Processing Center IT Technician) / 61096653

IT Manager II (61031763)

Desktop Support Technician - Columbia, SC

NOC Technician - Columbia, South Carolina

IT Support Engineer

Account Manager M/F

IT Manager II (61031765)

Account Manager M/F

Area Sales Manager, Charlotte Sales Team (Columbia, SC)

On site South Carolina Cloud Architect (Oracle) – Managed IT Services (5448)

Hybrid Cloud Architect (Oracle) – Managed IT Services (5448)

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