OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, and multicultural institution of higher education dedicated to the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares graduates for career opportunities in a highly competitive, technological, and rapidly changing world. As part of the university, the Laurent Clerc National Deaf Education Center is a federally funded center that operates exemplary elementary and secondary education programs for deaf and hard of hearing students as well as national outreach programs which develop and disseminate innovative curricula, instructional techniques, and products nationwide, and provide information, training, and technical assistance to parents and professionals serving children from birth through age 21.
Operations and Communications Coordinator
Regular
Pay Type:
Salary
Exempt Status:
Yes
Compensation Grade (Track/Level):
P2
Hiring Range (Commensurate with experience and qualifications):
$61,633.04-$82,146.96
Salary Ranges:
The posted salary range reflects onsite compensation. Fully remote positions have a different hiring range due to a 15% pay differential.
All Compensation Grades
Supervisory Organization (Department):
National Beacon Center
Summary:
Reporting to the Assistant Director of the National Beacon Center, the Operations and Communications Coordinator coordinates the primary operational and communications for the National Beacon Center, including workflows, deliverables, communications, and stakeholder engagement to support implementation, operational continuity, and organizational effectiveness across initiatives serving Early Hearing Detection and Intervention (EHDI) and national partners nationwide.
Job Description:
Operations and Coordination
- Coordinates day-to-day operational coordination across National Beacon Center initiatives and activities.
- Manages project timelines, implementation workflows, deliverables, and operational tracking systems.
- Oversees project management systems (e.g., Asana), workflow structures, and coordination processes across initiatives.
- Coordinates cross-functional implementation efforts to ensure continuity, accountability, and alignment across team activities.
Coordinates Health Resources and Services Administration (HRSA) related reporting activities, deliverables, and operational documentation.
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Communications
- Leads communications across email platforms, website content, newsletters, and the Coordinator Portal.
- Develops and oversees communications related to meetings, technical assistance activities, resources, and national engagement efforts.
- Translates complex information into accessible, user-friendly communications and resources for EHDI Coordinators and national partners.
Ensures communications and messaging remain clear, consistent, organized, and aligned across initiatives and platforms.
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Coordinator Engagement
- Supports and enhances coordinator engagement efforts across monthly meetings, office hours, and the Coordinator Portal.
- Establishes feedback loops and supports continuous improvement of coordinator engagement and user experience.
Helps ensure communications, technical assistance activities, and resources are relevant, accessible, and actionable for coordinators and partners.
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Resource Coordination
- Coordinates organization, dissemination, and maintenance of National Beacon Center resources and materials.
- Ensures materials and resources are current, accessible, structured, and aligned across platforms and initiatives.
Supports coordination of resource development and sharing efforts across team activities and partner collaborations.
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Additional Responsibilities
- Establishes and maintains a positive and supportive working relationship with co-workers and supervisors.
- Demonstrates a genuine commitment to belonging in the workplace and participates in activities and workshops to foster continuous learning.
- Serves as a mandatory reporter under Title IX; and commits to completing Title IX training and other compliance requirements on an annual basis.
- Prioritizes workplace safety as a collective responsibility for employee well-being and fosters a culture of safety integral to our success, including strict adherence to safety procedures and protocols, as well as prompt reporting of safety hazards or incidents.
Performs related and other duties as needed.
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SPECIFICATIONS
Required Qualifications:
- Bachelor’s degree.
- A minimum of three years of professional experience with communications, project management, or a related field.
Ability to communicate in American Sign Language
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Preferred Qualifications:
- Master’s degree.
Experience with digital platforms (e.g., WordPress, MailChimp, Asana).
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Knowledge, Skills, and Abilities:
- Strong ability to analyze workflows using project management tools, identify bottlenecks, and implement scalable, efficient solutions while managing complex projects with consistent follow-through.
- Strong ability to develop, manage, and maintain clear, accessible communications and up-to-date digital content across multiple channels and platforms.
- Strong ability to track performance metrics and operational activities, delivering accurate, timely reports to internal and external stakeholders.
- Strong ability to align communications, resource development, and operations with organizational goals while managing shifting priorities and tight deadlines.
- Strong ability to apply a user-centered approach through active listening, stakeholder engagement, and development of practical, relevant resources.
- Strong ability to effectively utilize digital systems for administrative functions, including onboarding, training, documentation, and time tracking.
Demonstrated experience to work with and across University departments, outside constituents, and groups.
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Additional Job Details:
This is a grant-funded position.
Other Important Information:
Current Employees (Regular Status and Extended Temporary)
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https://www.myworkday.com/gallaudet/d/inst/1$9925/9925$2483.htmld
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Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.
