Top 24 Help desk Jobs in Columbia Mo

iSeries Operations Specialist (Night Shift)
Barnes & Noble Education, Inc. —Columbia, MO
- $20.75 an hour
- Full-time
- Mid-level
- Windows
- In-person
- Commuter assistance
- Paid holidays
Desktop Support Specialist
Columbia College —Columbia, MO
- $41,527 - $45,000 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
Quick Apply
Service Desk Coordinator
Paul Mitchell the School Missouri Columbia —Columbia, MO
- From $18.50 an hour
- Part-time
- No experience needed
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Client Support Technician
William Woods University —Fulton, MO
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Support Representative I
Paytient —Columbia, MO
- $17 - $20 an hour
- Full-time
- Background check
- Office
- Entry level
- Health savings account
- Disability insurance
Quick Apply
11d
IT Support Specialist
Williams-Keepers LLC —Columbia, MO
- Extended hours
- Microsoft Access
- Office
- Ability to lift 50 pounds
Quick Apply
12d
Client Support Specialist
Fibersmith Software —Columbia, MO
- Full-time
- Communication skills
- Entry level
Quick Apply
Product Support Representative
University of Missouri —Columbia, MO
- $40,040 - $76,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Disability insurance
10d
IT Support Specialist
The Kroenke Group —Columbia, MO
- Weekends as needed
- Mid-level
- Office
- Windows
- Relocation assistance
Quick Apply
Commercial Technical Support
Socket Telecom LLC —Columbia, MO
- Full-time
- Mid-level
- High school diploma or GED
- Trade school
Quick Apply
Vista System Specialist (REMOTE)
ESS Companies —Columbia, MO
- Full-time
- Remote
- ERP systems
- Mid-level
- SQL
11d
Vista System Specialist (REMOTE)
ESS Companies, Inc. —Columbia, MO
- Full-time
- Remote
- ERP systems
- Mid-level
- SQL
Quick Apply
5d
Microsoft Cloud Engineer
Chariton Valley —Columbia, MO
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
12d
Dynamic Server Support
Worldwide TechServices —Columbia, MO
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Fleet Monitoring Specialist
EquipmentShare —Columbia, MO
- Rotating shift
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
eCommerce Technical Support Specialist
AOB Products Company —Columbia, MO
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Columbia, MO
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Provider Trainer
Compass Health Network —Columbia, MO
- $25.10 an hour
- Full-time
- Hybrid work
- Up to 50% travel
- Adults
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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IT Support Technician
Club Car Wash —Columbia, MO
Bachelor’s or Associate's degree in information technology or related field. 2 years of experience as a help desk technician or similar support role preferred.
From $25 an hour
Quick Apply
13d
Helpdesk - Information Systems Technologist
State of Missouri —Jefferson City, MO
Job requires occasional, statewide, overnight travel; a valid driver's license is required. Create and maintain documentation such as user guides, installation…
$52,511.52 - $76,357.68 a year
13d

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MEDICAL TECHNOLOGIST - Clinical Applications Support (Medical Device)
ilocatum —Columbus, OH
Bachelor's degree in Medical Technology or a related field. Prior experience providing clinical applications or technical support in a lab instrumentation or…
$75,000 - $90,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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help desk jobs near columbia mo

iSeries Operations Specialist (Night Shift)

Barnes & Noble Education, Inc. -
Columbia, MO

Apply Now

Job Details

Full-time
$20.75 an hour

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation

Full Job Description

Education - It's in Our DNA:

At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

To support this mission, we are seeking an iSeries Operations Specialist (Night Shift) to help ensure the reliability and continuity of our production technology environment by monitoring IBM i (iSeries) systems and web environments, executing nightly production processes, managing system backups, supporting production deployments, and responding to operational issues. Success in this role requires a high degree of reliability, attention to detail, sound judgment, and accountability, along with a strong sense of ownership and technical curiosity to recognize when something is not operating as expected, take appropriate action, and engage the right technical resources when needed.

How You'll Make an Impact:

Monitor production IBM i (iSeries) systems and web servers to ensure scheduled processes are running as expected.
Perform scheduled nightly production system updates and processing activities in accordance with documented procedures.
Update live data on designated websites as part of scheduled nightly operations.
Manage and monitor daily IBM i system backups, verify completion, and report or escalate issues as appropriate.
Monitor nightly processing, identify operational issues, and perform routine troubleshooting using established procedures.
Document and escalate system concerns, processing failures, and other operational issues to the appropriate technical staff.
Work with Database Administrators and other IT staff to assist with troubleshooting and resolution of system issues.
Implement approved developer code changes to production systems following established procedures.
Use Jira to document developer access to IBM i production systems.
Maintain accurate departmental procedures and operational documentation.
Prepare monthly data required for customer buyback databases.
Follow guidance from senior staff when addressing more complex technical or operational issues.
Additional responsibilities as required.

What You'll Need to Succeed:

Strong attention to detail and problem-solving skills.
Ability to work independently, stay organized, and reliably complete scheduled tasks and procedures.
Ability to follow established processes and recognize when an issue should be escalated for additional support.
Strong reliability, accountability, and follow-through.
Effective written and verbal communication skills, including the ability to clearly document issues and actions taken.
Familiarity with Windows 11 and general computer hardware and software.
Previous experience in computer operations, production support, data processing, or a related environment is helpful.
Experience with IBM i (iSeries/AS400), Jira, system backups, or production operations is beneficial but not required.

Please Note: This is an onsite role located in Columbia, Missouri. Applicants must be within a commutable distance, as relocation assistance will not be provided.

Position Schedule

Sunday, Monday, Tuesday: 9pm-8am CT

Saturday: 5pm-Midnight CT

How We Elevate Our Employees:

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring rate for this position is $20.75 per hour. This rate represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications.

Our Commitment to Diversity, Equity, & Inclusion:

At Barnes & Noble Education, we empower everyone. Our mission is to support students, faculty, and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated.

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Barnes & Noble Education provides reasonable accommodation to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [email protected].

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Refine Your Search

help desk jobs in columbia mo

iSeries Operations Specialist (Night Shift)

Desktop Support Specialist

Service Desk Coordinator

Client Support Technician

Support Representative I

IT Support Specialist

Client Support Specialist

Product Support Representative

IT Support Specialist

Commercial Technical Support

Vista System Specialist (REMOTE)

Vista System Specialist (REMOTE)

Microsoft Cloud Engineer

Dynamic Server Support

Fleet Monitoring Specialist

eCommerce Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

Provider Trainer

Construction Technical Specialist - Autodesk FORMA ( ACC )

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