Top 11 Help desk support Jobs in Columbus, Ga

SITEC - Help Desk Specialist (JNY) - Fort Benning, GA
Peraton —Fort Benning, GA
- $51,000 - $82,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
IT Technician
Sierra Pacific Industries —Phenix City, AL
- $24 - $30 an hour
- Online Application
- Pass drug screening
- Mid-level
- Windows
- Paid holidays
- Health insurance
14d
Technology Support Analyst G123 Tax Commissioner's Office
Columbus Consolidated Government —Columbus, GA
- $49,952.76 a year
- Full-time
- Computer Science
- Research
- Mid-level
2d
Cybersecurity Engineer G126 Information Technology
Columbus Consolidated Government —Columbus, GA
- $59,494.53 a year
- Full-time
- Research
- Mid-level
- Office
1d
Account Coordinator, Client Services
Health Plans Inc —Columbus, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Systems Administrator
Leader Communications Inc —Columbus, GA
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Facility Engineer
Leader Communications Inc —Columbus, GA
- Full-time
- Computer science
- 7 years
- Computer Science
Quick Apply
Tactical Support Engineer (SE) - Senior
S2Technologies —Fort Benning, GA
- Full-time
- 7 years
- Management
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
3d

Related jobs to explore

Based on your search for help desk support

Inside Sales Representative
Acom Integrated Solutions —Columbus, GA
*Strong Phone Presence:*Comfortable making a high volume of calls; you’re confident, clear, and professional whether you’re talking to a receptionist or a…
$20 - $25 an hour
Quick Apply
14d
Healthcare Office Assistant
Nephrology Associates of Columbus —Columbus, GA
Answer incoming calls and route them appropriately. Perform basic administrative tasks such as filing, faxing, and data entry. This Role Is Ideal For*.
$11.50 - $13.00 an hour
Quick Apply
1d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in columbus, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near columbus, ga

Systems Administrator jobs in Columbus, GA

Client Services jobs in Columbus, GA

Helpdesk Specialist jobs in Fort Benning, GA

IT Technician jobs in Phenix City, AL

Systems Administrator jobs in Brownsville, TX

Systems Administrator jobs in Nampa, ID

Building Automation Systems jobs in New Jersey

Systems Administrator jobs in Siloam Springs, AR

School Administrator jobs in Massachusetts

Systems Administrator jobs in Worcester, MA

Supply Chain Analyst jobs in Minneapolis, MN

Data Analyst jobs in Philadelphia, PA

Junior Data Analyst jobs in New Jersey

Technology Analyst jobs in Columbus, OH

Technology Analyst jobs in Maine

Technology Analyst jobs in Jber, AK

Technology Analyst jobs in Harrison, NY

Information Technology jobs in Statesville, NC

Remote Cybersecurity jobs in Las Vegas, NV

Cybersecurity Engineer jobs in Mckinney, TX

SITEC - Help Desk Specialist (JNY) - Fort Benning, GA

Peraton -
Fort Benning, GA

Apply Now

Job Details

$51,000 - $82,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Mobile device support
IT user and group management
Hardware maintenance
Microsoft Exchange
Windows
Software installation
Email configuration (technical support)
Desktop (troubleshooting support)
DoD 8570
Desktop applications
Access control management
IAT
Desktop administration
IAT Level II
Mobile devices

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Program Overview

Peraton provides USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), deployed forces, CIO/J6, and end-users with high-quality IT platform and network services over an eight-year period.

About The Role

Help Desk Specialist

Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
Supports electronic mail, account creation and maintenance, standard desktop applications, and applications developed by the Government.
Provides EOC site/local help desk services and acts as the POC for creating, responding to, and resolving end user incidents.
Coordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user.
Creates tickets within the Remedy IT Service Management (ITSM) tool.
Troubleshoots and repairs end user devices.
Installs and troubleshoots software.
Re-images hardware.
Performs shared file access maintenance.
Maintains accounts.
Creates tokens.
Resets CAC/Token pins.
Maintains local registration authority capabilities.
Provides information and tracking on IT Projects, ASIs, incidents, and changes that impact customers Ensuring incidents are routed and/or escalated to the appropriate support group.
Escalates tickets to other IT support groups and/or vendor support staff.

Qualifications

Education & Experience: High school diploma with a minimum of 6 years of relevant experience, 4 years experience with Associates, OR 2 years experience with Bachelor's.
Security Clearance: Active DoD TS/SCI clearance or higher is required.
Technical Experience: At least one (1) year of prior experience as a PC Technician or Help Desk Specialist.
Certifications: Must hold a DoD 8570.01-M IAT Level II certification.
Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
Experience in hardware and software installation, configuration, and troubleshooting, along with strong problem-solving and customer service skills.
Experience with active directory security group management, exchange distribution lists, and file share permission assignment.

Details

Target Salary Range: $51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

Refine Your Search

help desk support jobs in columbus, ga

SITEC - Help Desk Specialist (JNY) - Fort Benning, GA

IT Technician

Technology Support Analyst G123 Tax Commissioner's Office

Cybersecurity Engineer G126 Information Technology

Account Coordinator, Client Services

Systems Administrator

Facility Engineer

Tactical Support Engineer (SE) - Senior

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in columbus, ga

Explore jobs in more locations

About Peraton

Program Overview

About The Role

Qualifications

Details

Job Seeker Tools

Employer Tools

Browse

Stay Connected