Top 36 Digital business analyst, digital cx Jobs in Columbus, In

Business Operations Analyst
Toyota Material Handling North America Inc —Columbus, IN
- $50,000 - $65,000 a year
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
2d
Part Time Teller
PNC Financial Services Group —Columbus, IN
- Part-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
10d
Personal Banker
PNC Financial Services Group —Seymour, IN
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
Relationship Banker Business Specialist
PNC Financial Services Group —Shelbyville, IN
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Pharmacy Solutions Architect
Knipper HEALTH —United States
- $95,000 - $120,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Paid parental leave
- Health insurance

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digital business analyst, digital cx jobs near columbus, in

Business Operations Analyst

Toyota Material Handling North America Inc -
Columbus, IN

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Job Details

$50,000 - $65,000 a year
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer complaint resolution

Full Job Description

Join our Team as a Business Operations Analyst!

The Role:

A key role in the Account Management Group of the Advanced Services & Digital Solutions Department. This is a dynamic dual-role position responsible for supporting the Account Management and Customer Care groups as well as the Equipment team within Fleet Operations to deliver a positive and consistent customer experience.

This role is responsible for understanding strategic priorities within Toyota Material Handling North America and the customer, developing, and executing tactical plans that drive positive impacts. This role must demonstrate acuity in building strong relationships internally, across vendors, customers and other stakeholders to influence results.

What You'll Be Doing:

Actively load and mange equipment records for downstream asset management and billing functionalities
Develop, track and maintain targeted performance KPIs (internal and external)
Communicate and coordinate with dealers and customers to execute tactics and strategies
Develop and practice proper controls to drive quality and a positive customer experience
Build and/or support reporting and automation to increase efficiencies
Act as a liaison between dealers and customers supporting dispute resolution
Provide insights and consultative direction to customer business reviews
Execute daily work and responsibilities without undue direction of management
Practice fiduciary responsibility
Train dealers on financial operations and equipment management to increase quality and efficiency
Support customer service functions to meet team, group, department, division and company goals
Support process improvements and a culture of Kaizen
Additional duties as assigned

What We're Looking For:

Bachelor Degree or equivalent combination of education, training and experience
3+ Years of professional experience
Ability to work in a constant state of alertness and safe manner

What Sets You Apart:

Progressive experience supporting process improvements and a culture of Kaizen
Progressive experience supporting customer service functions
Train dealers on financial operations and equipment management

Where and When You'll Work:

Based in Columbus, Indiana, Toyota offers a full line of high-quality material handling equipment sold under the Toyota brand for over 50 years. We are proud of our large and diverse workforce. We seek individuals committed to excellence with talent, skill and innovation. We offer a competitive salary and benefits package with a pleasant and challenging work environment. Life is better at Toyota.

What Your Total Compensation & Benefits Package will look like:

Salary - $50,000 - $65,000 per year. Compensation depends on the selected candidate's education and experience.

World Class Benefits:

Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Learn more here: https://www.toyotaforklift.com/careers or https://careers.raymondcorp.com/careers or https://www.toyotaforklift.com/toyota-heavy-duty-careers

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

Additional Details : Employment authorization required. Toyota Material Handling North America will not pursue visa sponsorship for this position.

Apply Now

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digital business analyst, digital cx jobs in columbus, in

Business Operations Analyst

Part Time Teller

Personal Banker

Relationship Banker Business Specialist

Pharmacy Solutions Architect

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