Top 12 Airline customer service agent Jobs in Columbus, Oh

Ground Ramp Agent
Alliance Ground International —Columbus, OH
- Weekends as needed
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Sales
- Health insurance
- Dental insurance
Quick Apply
Airline Passenger Service Agent
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Sales
Group Air Agent - Dedicated
ADTRAV Travel Management —Columbus, OH
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Part-Time Airline Ramp Agent
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Columbus, OH
- $16 an hour
- Part-time
- Customer service
- Outdoor work
- Entry level
Government Travel Consultant
ADTRAV Travel Management —Columbus, OH
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Passenger Service Supervisor
Alliance Ground International —Columbus, OH
- Full-time
- 18 years or older
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Ground Operations Agent
Alliance Ground International —Columbus, OH
- Full-time
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
11d
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —Columbus, OH
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Part- time Ramp Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Part-time Ramp Supervisor - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $20 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. 18 years of age or older.
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Ground Ramp Agent
Alliance Ground International —Columbus, OH
Possess a valid driver’s license with a clean driving record. Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and…
Quick Apply
5d
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. 18 years of age or older.
$16 an hour
Quick Apply

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airline customer service agent jobs near columbus, oh

Ground Ramp Agent

Alliance Ground International -
Columbus, OH

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Outdoor work experience
Two-way radios for driver communication
Driver's License
Driving

Full Job Description

Job Description:

Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?

As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.

Job responsibilities:

Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.

Safety, Security and Compliance:

All AGI Team members have a responsibility and duty while at work to:

Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Physical Requirements:

This job requires physical stamina and strength – Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.

Knowledge, Skills & Abilities:

Good Communication Skills – Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.

Qualifications:

Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver’s license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Quick Apply

Refine Your Search

airline customer service agent jobs in columbus, oh

Ground Ramp Agent

Customer Service Agent - CMH Airport

Airline Passenger Service Agent

Group Air Agent - Dedicated

Part-Time Airline Ramp Agent

Government Travel Consultant

Passenger Service Supervisor

Ground Operations Agent

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Part- time Ramp Agent - CMH Airport

Part-time Ramp Supervisor - CMH Airport

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