CompDrug is seeking a Care Coordinator, who is responsible for the coordination and care management of CompDrug patients. This includes supporting patients in all phases of care and facilitating connection with resources, problem solving, and assisting in navigation of care.
Work Arrangements
- Full Time, 40 hours per week.
- 7 AM - 3 PM, Monday - Friday
- Essential Staff
- This is a primarily on-site, in field position, with opportunities to work remote as duties and workflow allow.
- Reports to: Manager of Treatment Operations
Essential Functions
- Ensures patients have access to all relevant services at CompDrug.
- Works as an integral part of the CompDrug care team, and serves to coordinate care, on behalf of the patient, with other healthcare providers.
- A primary member of the medication delivery team, assisting with deliveries daily. Requires inter and intra departmental coordination and communication, driving a company vehicle and delivering controlled medications following protocols and procedures.
- Ensures that the care of the assigned patient population is coordinated internally.
- Completes needs assessment outlining support systems and basic and potential needs. Ensures needs identified in assessment are resolved, or appropriate services accessed with either internal or external care providers.
- Works to ensure that patients receive the treatment they need and will educate patients to ensure they understand the care required for any co-occurring health conditions.
- Works with the Director of Programs and Grants to complete the requirements of funders, accreditation bodies, and CompDrug.
- Seeks patients exhibiting behaviors indicating potential lapse in treatment and actively works to re-engage in treatment and provides individualized connection and problem-solving support.
- Utilizes strong assessment skills and holistic health knowledge to support patients in their treatment with CompDrug and to ensure that their individual needs are met.
- Provides support to the patient in a variety of settings - hospitals, appointments, and court system. This includes ensuring all necessary Releases of Information are in place and compliant to allow sharing of patient information.
- Regular and timely attendance.
- Other duties as assigned.
Requirements
- Prior care coordination experience strongly preferred.
- Strong motivational interviewing and deep listening skills.
- Experience with navigating health care systems.
- Prefer experience with behavioral health, substance use, pregnant individuals, and/or Medicaid eligible patients.
- Strong interpersonal and group communication skills required.
- Excellent computer skills required.
- Excellent collaborative skills required.
- Attention to detail and experience with data collection procedures.
- Demonstrates patience and adaptability in the face of environment and situation fluctuations.
- Resolution focused combined with the ability to think critically and creatively and apply policies and procedures.
- CPR certification required within 3 months of hire.
- Valid driver's license and ability to meet company driver parameters required.
Physical Demands and Work Environment
- Work is performed primarily onsite in an outpatient clinic setting and, in the community, such as hospitals, court systems, etc.
- Operates company vehicle.
- Pushes, pulls or lifts up to 15 pounds.
- Utilizes computers and mobile phones.
About CompDrug
For over 50 years, CompDrug has been a leader in addressing substance use and behavioral health disorders across Ohio. Our mission is to develop, promote, and provide research-based prevention, treatment, recovery, and wellness services that strengthen individuals, families, and communities.
As one of the largest opioid treatment providers in the state, CompDrug specializes in treating opioid use disorder through all FDA-approved medications for opioid use disorder (MOUD), comprehensive counseling, and wrap-around supports. Our continuum of care includes outpatient counseling, intensive outpatient programming (IOP), partial hospitalization (PHP), psychiatric services, case management, and peer recovery support.
CompDrug offers a wide range of prevention, intervention, and community-based services for both youth and adults. These include evidence-based prevention programs, harm reduction initiatives, overdose prevention, and targeted outreach through our Community Health team. Our Youth Prevention program focuses on building resilience, leadership, and life skills to reduce the risk of substance use.
CompDrug addresses critical social determinants of health by providing support with basic needs such as transportation, food access, and housing stability, as well as specialized programming for pregnant individuals and families. Our Linkage to Care initiatives connect individuals in high-need communities to treatment and recovery resources, helping reduce barriers and improve long-term outcomes.
Our services reach thousands of individuals each year and are instrumental in saving lives and supporting long-term recovery. CompDrug is committed to innovation, quality, and continuous improvement, maintaining the highest level of national accreditation through CARF across all programs.
We foster a collaborative, inclusive, and mission-driven workplace where employees are valued and supported in their professional growth. CompDrug offers a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement plans, student loan repayment options, and ongoing training and development opportunities.
CompDrug is an Equal Opportunity Employer.
We are a drug free workplace.
Qualified individuals may apply online at CompDrug.org.
