Top 53 (usa) principal, technical program Jobs in Columbus

IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
Warranty Program Manager – One Core - Third Party ComponentsI)
Vertiv —Westerville, OH
- Engineering
- Analysis skills
- Travel
AI Insights & Governance Analyst
Vertiv —Westerville, OH
- Mid-level
- AWS
- Analysis skills
Sales Development Program -Thermal Technical Sales
Vertiv —Delaware, OH
- Computer science
- Computer Science
- Office
Operations Manager A shift M-F 6am-230pm
DSV —New Albany, OH
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Warehouse
Sustainability Supply-Chain Data Supervisor - Digital Product Passport Program.
Vertiv —Westerville, OH
- Oracle
- 5 years
- English
13d
Senior Program Manager, Operations Strategy
Vertiv —Westerville, OH
- Engineering
- Travel
- US work authorization
Operations Manager - Offshift -Tues-Sat 10:00 AM - 6:30 PM
DSV —Canal Winchester, OH
- $95,000 - $105,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Warehouse
6d
Project Manager Technical Project Mgmt. (IT) Sr. Manager
Vertiv —Westerville, OH
- Microsoft Excel
- Mentoring
- US work authorization
7d
RPA / Test Automation Engineer
Vertiv —Westerville, OH
- Computer science
- Computer Science
- 5 years
Director, Business Continuity & IT Disaster Recovery
Vertiv —Westerville, OH
- Azure
- Computer Science
- 5 years
Application Validation Manager – Liquid Cooling
Vertiv —Columbus, OH
- 3 years
- Master's degree
- Product management
Product Manager (Thermal)
Vertiv —Westerville, OH
- Full-time
- 7 years
- Engineering
- Product management
Business Development Manager, Thermal Services (Remote)
Vertiv —Westerville, OH
- Remote
- Up to 50% travel
- 5 years
- Engineering
Services Product Manager for IT Systems (Global)
Vertiv —Westerville, OH
- 7 years
- Engineering
- Product management
Supply Chain Technical/Integrations Lead
Vertiv —Westerville, OH
- 7 years
- Oracle
- Computer Science
Manager, Thermal Controls Platforms Testing
Vertiv —Westerville, OH
- Computer Science
- Engineering
- English
Electronics Engineer (6 month Register)
US Defense Logistics Agency —Whitehall, OH
- $52,654 - $121,422 a year
- Part-time
- Hybrid work
- Doctoral degree
- Up to 50% travel
- Engineering
Client Value Partner (CVP) - Utilities & Energy Industry
Celonis —Columbus, OH
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Paid time off
- Parental leave
Director, Strategic Marketing – Systems, Solutions & Services
Vertiv —Westerville, OH
- 11+ years
- Office
- Product management

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IT End User Services Analyst

Vertiv -
Westerville, OH

Apply Now

Job Details

Qualifications

Software deployment
Windows
Software installation
Patch management
Desktop administration

Full Job Description

POSITION SUMMARY

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.

RESPONSIBILITIES

Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.
Provide second-level user support for hardware and software issues.
Assist in hardware and software installation/configuration according to corporate policies and guidelines.
Aid in troubleshooting and diagnosing hardware/software errors.
Support PC replacement programs and emergency equipment exchanges.
Provide hands-on assistance for IT project implementations.
Help with local backup operations in alignment with corporate policies.
Maintain confidentiality on all user data and related information.
Strong emphasis on White Glove executive support
Perform miscellaneous job-related duties as assigned.

QUALIFICATIONS

A+ certificate or 1-2 years’ experience in an end user support environment
1-3 years of experience in MS Windows desktop operating system deployment.
Basic understanding of Software Distribution and Patch Management tools.
Experience with ITSM systems like ServiceNow.
Basic knowledge of network infrastructure and security principles.

PHYSICAL & ENVIRONMENTAL DEMANDS

Medium lifting (30 lbs. – 45 lbs.)
Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).

TIME TRAVEL REQUIRED

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES : Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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Apply Now

Refine Your Search

(usa) principal, technical program jobs in columbus

IT End User Services Analyst

Warranty Program Manager – One Core - Third Party ComponentsI)

AI Insights & Governance Analyst

Sales Development Program -Thermal Technical Sales

Operations Manager A shift M-F 6am-230pm

Sustainability Supply-Chain Data Supervisor - Digital Product Passport Program.

Senior Program Manager, Operations Strategy

Operations Manager - Offshift -Tues-Sat 10:00 AM - 6:30 PM

Project Manager Technical Project Mgmt. (IT) Sr. Manager

RPA / Test Automation Engineer

Director, Business Continuity & IT Disaster Recovery

Application Validation Manager – Liquid Cooling

Product Manager (Thermal)

Business Development Manager, Thermal Services (Remote)

Services Product Manager for IT Systems (Global)

Supply Chain Technical/Integrations Lead

Manager, Thermal Controls Platforms Testing

Electronics Engineer (6 month Register)

Client Value Partner (CVP) - Utilities & Energy Industry

Director, Strategic Marketing – Systems, Solutions & Services

I want to receive the latest job alert for (usa) principal, technical program in columbus

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