Top 27 Analyst help desk Jobs in Columbus

Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
9d
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
3d
Service Desk Analyst
sdna global —Columbus, OH
- $22 - $25 an hour
- Contract
- Mid-level
- Continuous improvement
- In-person
Quick Apply
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
14d
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- US work authorization
9d
Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
- Mid-level
- Travel
- In-person
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
Sr. Analyst, Training Enablement
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
1d
Service Desk Analyst(Local to Columbus, OH)
absiusa —Columbus, OH
- $1 an hour
- Microsoft Office
- Communication skills
- Entry level
Quick Apply
Data & Analytics Enablement Analyst- Center of Excellence Lead
Citizens Financial Group —Columbus, OH
- $110,000 - $145,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
Sr. Analyst, Enterprise Service Desk (Flex Onsite)
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply

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analyst help desk jobs near columbus

Help Desk Analyst

DWYER INSTRUMENTS, LLC -
Westerville, OH

Quick Apply

Job Details

Full-time
$22 - $29 an hour
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Internal employee customer service
IT department experience

Full Job Description

Description:

We are in search of a Help Desk Analyst to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to employees using internal and external information technology resources. They are also responsible for the process of creating, testing and automating the deployment of end-user software, images, applications and patches using Endpoint Management Software. This role is fully onsite at our Westerville, OH, office.

Key Responsibilities:

A. Provide friendly and positive end-user support.

B. Own the technical support process for all employees.

C. Identify opportunities for improvement and execute projects with approval.

D. Proactively monitor hardware and software for issues that need resolutions.

E. Root cause resolution for all end-user issues.

F. Manage and document help desk procedures, end-user resolutions, and/or any support issue.

G. Implement, manage and maintain Endpoint Management processes for all connected IT resources.

H. Manage documentation, audits, and reports.

I. Manage end-user training to minimize support issues, increase productivity, increase user knowledge.

J. Manage new user training, setup and support.

K. Manage and take ownership of all interactions, utilize appropriate follow-through, providing timely feedback for all.

L. Participate in planning and deployment of new/upgraded products and or special projects as required.

Benefits:

Comprehensive Insurance Package: Medical, dental, vision, prescription drug, life, short-term and long-term disability.
401k Matching: Secure your future with our 401k matching program.
Health Savings Account (HSA): Employer contributions to your HSA.
Generous Paid Time Off: Enjoy a healthy work-life balance starting at 15 days of PTO per year and 9 paid holidays.
Fitness Center: Stay active with our onsite fitness facility.
Tuition Reimbursement: Continue your education with our support.
Career Development: Opportunities for growth and advancement.

Please Note:

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities, an E-Verify employer, and a drug-free company. This position is not eligible for VISA sponsorship.

We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We’re happy to discuss compensation openly throughout the hiring process.

Requirements:

1-3+ years of work experience in a customer report role in an IT environment.

Excellent customer service, interpersonal, and organizational skills.

Ability to lift up to 25 lbs. manually on occasion.

Associate's degree in Computer Science or related discipline preferred.

Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) preferred.

Quick Apply

Refine Your Search

analyst help desk jobs in columbus

Help Desk Analyst

Help Desk Analyst

Service Desk Analyst

Help Desk Analyst - Columbus, OH

Analyst, Associate Technology Support

Technology Solution Center Analyst Lead

Service Desk Analyst

IS Customer Service Analyst II - RIS

Technical Advisor/IT Support Analyst

Service Desk Analyst

TP- Desktop Support Analyst

TP- Desktop Support Analyst

IT End User Services Analyst

Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site

Sr. Analyst, Enterprise Service Desk

Sr. Analyst, Training Enablement

Service Desk Analyst(Local to Columbus, OH)

Data & Analytics Enablement Analyst- Center of Excellence Lead

Analyst, Enterprise Service Desk

Sr. Analyst, Enterprise Service Desk (Flex Onsite)

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